Jerry Ward Autoplex

Recommended They went above and beyond to make sure I comfortable with making my purchase and satisfied with my vehicle. They truly care about the customer. Highl They went above and beyond to make sure I comfortable with making my purchase and satisfied with my vehicle. They truly care about the customer. Highly recommend! More

Car shopping made easy. Loved the service. Tony took care of financing over the phone and I knew what my payment would be before I got there. He also had the perfect car for Loved the service. Tony took care of financing over the phone and I knew what my payment would be before I got there. He also had the perfect car for me ready for a test drive. I loved the car and took it home the same day. More

Best automobile dealership! Who would ever think we would buy 2 vehicles a week apart, but that's what we did. Super thanks to Matt Dunn, who sold me my last vehicle! Matt, Tim a Who would ever think we would buy 2 vehicles a week apart, but that's what we did. Super thanks to Matt Dunn, who sold me my last vehicle! Matt, Tim and Mike went above and beyond to make my husband and me happy! They deserve 5 star rating in my book!!! More

Great Experience Buying our new vehicle was a great and easy process. Would highly recommend and would definitely go back. We are very pleased with our purchase. Buying our new vehicle was a great and easy process. Would highly recommend and would definitely go back. We are very pleased with our purchase. More

Good experience at Jerry Ward Autoplex I had no idea what kind of car I wanted to replacey car which was old and needing repairs The finance manager, sales manager and a salesman all work I had no idea what kind of car I wanted to replacey car which was old and needing repairs The finance manager, sales manager and a salesman all worked together to show and describe several different makes and styles of autos. My young friend helped too, and I finally saw and drove a beautiful shiny black car with all the bells and whistles. This was a used car which drove and looked new, and the finance manager worked out a great deal for me Everyone was so patient and knowledgeable, which I appreciated as I had never bought a car without my husband before. Furthermore, service is A+. Thanks to all who helped me. I love my car! More

Excellent Service Anyone within driving distance of Union City, TN, who is shopping for a new or used vehicle would be overwhelmed by the professionalism and courtesy o Anyone within driving distance of Union City, TN, who is shopping for a new or used vehicle would be overwhelmed by the professionalism and courtesy of the staff at Jerry Ward Autoplex. Never have we been so welcomed and received sincere attention to our needs and wishes. The entire staff from the owner, Jerry Ward, sales manager, Matt Dunn, finance manager TimLong, and sales associate Norman Lee. The doors were opened for us, refreshments offered and we went to business. We told them what we were looking for and they had it in stock. Norman filled in the gaps where we lacked knowledge. The staff worked together as a cohesive unit in fulfilling our needs. Within 2 hours we drove off the parking lot with a 2018 Dodge Journey. We recommend to family, friends and acquaintancesee to put Jerry Ward Autoplex in your shopping experience. Joe and Barbara Watson More

I have not used the Jerry Ward service . Not for sure why I received this. Have not used the service. Did buy a few years back but sold that vehicle. I was going to buy again but I was not Not for sure why I received this. Have not used the service. Did buy a few years back but sold that vehicle. I was going to buy again but I was not pleased with Tony Dobson. I wanted a certain amount for my vehicle and was willing to come down more but Tony’s response was you want us to give you that for your MKZ ? You want us to give you retail for your car and then we sell ours for wholesale? We sold one just like it a week ago. So basically he upset me by not trying to work with me. He made me feel like he would be doing me a favor taking mine. It was a very nice car. I was willing to negotiate but he made me mad. I went down the road and traded the next week. So if I went back I would not go through internet sales. More

Awesome service! Great customer service! Always a pleasure working with the team at Jerry Ward Autoplex. Couldn't ask for a better experience. Highly recommend them f Great customer service! Always a pleasure working with the team at Jerry Ward Autoplex. Couldn't ask for a better experience. Highly recommend them for your future vehicle sales and/or services. More

Car buying made easy They made car buying easy. I don't know if I got the best price but based on research, it was a fair price. Our SUV was in mint condition. They cou They made car buying easy. I don't know if I got the best price but based on research, it was a fair price. Our SUV was in mint condition. They could have sold as a new car. More

Best Car Buying Experience I went to Jerry Ward’s just to look after my car accident. Norman Lee was the salesman. He wasn’t pushy and explained everything that I needed and wan I went to Jerry Ward’s just to look after my car accident. Norman Lee was the salesman. He wasn’t pushy and explained everything that I needed and wanted to know. I never felt pressured and felt that I could really sit down and talk to him. His sales manager, Matt Dunn, answered every question I had. And I mean EVERY LITTLE QUESTION. Finally I went to the finance department where Tim Long walked me through all the paperwork and really helped me understand everything I was signing. Afterwards, the owner came and congratulated me on buying my new car. I don’t think I could ever buy from another place again! Everything was so easy and pressure free. I would recommend this dealership to everyone I know! More