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Jerry Ward Autoplex

Union City, TN

Overview
Employees
Reviews
Vehicles
4.9
1,660 Reviews
Jerry Ward Autoplex is located right in Union City, TN which puts us in the perfect place to serve all of Obion County and Northwest Tennessee. From our friendly staff, to our laid-back atmosphere, we can assure you that you will have a great time browsing, test driving, and even buying. We want you to feel comfortable with your purchase, not just today, but months and even years from now! Come buy your next vehicle from the #1 highest rated used car dealership in Tennessee for 6 years in a row 2019, 2020, 2021, 2022, 2023 and now for 2024!
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524 E Reelfoot Ave

Union City, TN

38261

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Showing 231 service reviews

May 25, 2026

I got an oil change, and later the vehicle had a glitch that I later learned is known and common for my make/model. While they couldn't get it in that day and I was leaving on a trip in that vehicle the ne More

by Shemlang1023
Recommend Dealer
Yes
Employees Worked With
Huff
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May 25, 2026 -

Jerry Ward Autoplex responded

Thank you for the 5-star review. We’re glad our service team could handle your oil change and inspect your Toyota Camry’s battery, alternator, and connections before your trip. We appreciate you sharing your experience and look forward to assisting you again.

May 25, 2026

I got an oil change, and later the vehicle had a glitch that I later learned is known and common for my make/model. While they couldn't get it in that day and I was leaving on a trip in that vehicle the ne More

by Shemlang1023
Recommend Dealer
Yes
Employees Worked With
Huff
Report | Print
May 25, 2026 -

Jerry Ward Autoplex responded

We’re pleased our team could check your Camry’s battery, alternator, and connections after your oil change to help ensure a smooth trip. Knowing this testing gave you peace of mind is rewarding. Thanks for sharing your experience and the 5-star rating.

May 15, 2026

Straight to the point no time wasted and got what I needed Straight to the point got what I needed and really no complaints More

by taven.booker55
Recommend Dealer
Yes
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May 15, 2026 -

Jerry Ward Autoplex responded

Thank you for bringing your Chevrolet Malibu in for service. We’re pleased our team could deliver efficient, no-nonsense care and get everything sorted without delay. Please reach out if we can help again.

May 15, 2026

Answer your questions and always explain what they are doing. Ready to get you taken care of. More

by cri12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Norman Lee
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Akers
4.0
This rating includes all reviews, with more weight given to recent reviews.
David Thompson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jerry Ward
4.0
This rating includes all reviews, with more weight given to recent reviews.
Amy Nolan
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Gorton
4.0
This rating includes all reviews, with more weight given to recent reviews.
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May 15, 2026 -

Jerry Ward Autoplex responded

Thank you for highlighting our team’s clear explanations about your Chevrolet Colorado service. It’s great to hear our staff was ready to take care of your needs. We look forward to assisting you again.

May 09, 2026

He has always done us right He will find you something if he don't have it More

by coopersmom27
Recommend Dealer
Yes
Employees Worked With
Jerry
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May 09, 2026 -

Jerry Ward Autoplex responded

It’s wonderful to hear our service advisor consistently finds the right solution for your Ram. We appreciate your five-star review and your continued trust in our team.

April 24, 2026

Excellent service The service was very professional with Mr Jerry Ward and Chris Copeland excellent technician More

by catherinelester71
Recommend Dealer
Yes
Employees Worked With
Jerry ward and Chris Copeland
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Apr 24, 2026 -

Jerry Ward Autoplex responded

Thank you for choosing us for your GMC Canyon service and for sharing your feedback. We’re pleased that our technicians delivered a professional service during your visit. We appreciate your five-star rating and look forward to assisting you again.

April 16, 2026

Great salesmen, excellent owner, and Great service department. I do all business there when it comes to my automobiles trade and services. More

by grantblair
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Akers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jerry Ward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amy Nolan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Copeland, Jamar
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Apr 16, 2026 -

Jerry Ward Autoplex responded

Thank you for highlighting our sales team, owner Jerry, and the service department. We appreciate your continued trust in handling your trades and maintaining your Buick Encore. We look forward to assisting with your future automotive needs.

March 15, 2026

It was a complete gratifying experience from sale to closing of the contract! Great experience! More

by chuckdodson1027
Recommend Dealer
Yes
Employees Worked With
Jerry Ward
Report | Print
Mar 15, 2026 -

Jerry Ward Autoplex responded

Thank you for trusting us with your Porsche Panamera purchase and service. We’re delighted that each step, from sale to contract closing, felt smooth and rewarding. We look forward to welcoming you back.

March 06, 2026

My mechanic knew what he was doing. Great deal on tires. Quick service. Ill be back. More

by Happygirl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Thompson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jerry Ward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amy Nolan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Breeden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Cunningham
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Mar 06, 2026 -

Jerry Ward Autoplex responded

Thank you for sharing your experience with our team. We’re glad our technician provided expert care for your Dodge Charger, that you found the tire pricing advantageous, and that service was prompt. We look forward to welcoming you back.

February 28, 2026

Came in there it was very welcoming. Walked out getting everything I needed and taken care of, good experience. More

by taven.booker55
Recommend Dealer
Yes
Report | Print
Feb 28, 2026 -

Jerry Ward Autoplex responded

We appreciate you letting us know that you felt welcomed and that all your Chevrolet Malibu needs were handled smoothly. It’s great to hear you had a positive experience and we look forward to your next visit.

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