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Jerry Ward Autoplex

Union City, TN

Overview
Employees
Reviews
Vehicles
4.9
1,693 Reviews
Jerry Ward Autoplex is located right in Union City, TN which puts us in the perfect place to serve all of Obion County and Northwest Tennessee. From our friendly staff, to our laid-back atmosphere, we can assure you that you will have a great time browsing, test driving, and even buying. We want you to feel comfortable with your purchase, not just today, but months and even years from now! Come buy your next vehicle from the #1 highest rated used car dealership in Tennessee for 6 years in a row 2019, 2020, 2021, 2022, 2023 and now for 2024!
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524 E Reelfoot Ave

Union City, TN

38261

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Showing 241 service reviews

August 28, 2026

I had an appointment for 11 and it was 11:32 before my truck was pulled in, I was quoted a price when making appointment and was charged more when it was time to go More

by chriscraddock0670
Recommend Dealer
No
Employees Worked With
Service dept
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Sep 03, 2026 -

Jerry Ward Autoplex responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up, Chris. Thank you for bringing it to our attention. We would appreciate the opportunity to touch base with you and address your concerns once we've been able to get the whole story.

August 23, 2026

I already did this so I will not go into detail again but my experience with Jerry Ward Autoplex maintenance has been very good! ?? More

by nancy
Recommend Dealer
Yes
Employees Worked With
Amy
Print
Aug 23, 2026 -

Jerry Ward Autoplex responded

Thanks for the five-star rating! We’re glad the service on your Kia Optima went smoothly and appreciate your positive feedback.

August 13, 2026

It was great They were very polite and helpful and made sure I was taken care of More

by dustincramer24
Recommend Dealer
Yes
Print
Aug 17, 2026 -

Jerry Ward Autoplex responded

Thank you for sharing your experience with us, Dustin! We're happy to hear it went well and truly appreciate your feedback.

August 07, 2026

Great Service Highly recommend for service work Excellent staff Friendly Professional and best deals around More

by Ut38261
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amy Nolan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 07, 2026 -

Jerry Ward Autoplex responded

Knowing you recommend our service work on your GMC 3500 means a lot to our team. We’re glad our staff could offer the friendly, professional care and great value you expected.

July 04, 2026

Great service. Not too long ago wait. I always get my vehicles serviced at Jerry Wards. More

by Corvette fan
Recommend Dealer
Yes
Print
Jul 04, 2026 -

Jerry Ward Autoplex responded

We’re glad our service team kept your wait brief and delivered great care. Thank you for continuing to trust us with your Honda maintenance. We look forward to assisting you at your next visit.

June 28, 2026

Prompt friendly reliable service. Fair price FeltblikecMy concerns were heard and addressed I anticipate returning for future business More

by mwfowlerjdmd
Recommend Dealer
Yes
Employees Worked With
Norman Lee
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Jun 28, 2026 -

Jerry Ward Autoplex responded

We’re thrilled to hear that your Chevrolet received prompt, reliable, and friendly service. We’re pleased that your concerns were fully addressed and you found our pricing fair. We appreciate your trust and look forward to assisting you again.

June 16, 2026

It was good Experience was good. I received updates on the progress of resolving the issue. More

by geegward
Recommend Dealer
Yes
Employees Worked With
Dk
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Jun 16, 2026 -

Jerry Ward Autoplex responded

Thank you for your 5-star review. We’re glad the service updates for your Buick Envista kept you informed and helped make the experience a positive one. We appreciate you trusting us with your vehicle.

June 15, 2026

Great All right It was wonderful seeing the crew Will be back to see them More

by lawrence106
Recommend Dealer
Yes
Employees Worked With
Jerry Ward Autoplex
Print
Jun 15, 2026 -

Jerry Ward Autoplex responded

Thank you for bringing your Ram in for service and spending time with our team. We’re glad you enjoyed the visit. We look forward to seeing you again soon.

June 11, 2026

Very well pleased Very well pleased with the experience I will recommend people to shop at Jerry Ward Auto plex More

by J
Recommend Dealer
Yes
Employees Worked With
Amy
Print
Jun 11, 2026 -

Jerry Ward Autoplex responded

Thank you for sharing your positive service experience on your Toyota Corolla. We’re grateful for your recommendation and pleased that everything met your expectations. We look forward to assisting you and those you refer in the future.

June 11, 2026

Very well pleased Very well pleased with the experience I will recommend people to shop at Jerry Ward Auto plex More

by J
Recommend Dealer
Yes
Employees Worked With
Amy
Print
Jun 11, 2026 -

Jerry Ward Autoplex responded

We’re delighted that your visit left such a positive impression and that you’d recommend us. Thank you for trusting us with your Toyota Corolla service and sharing your experience. We look forward to assisting the friends and family you send our way.

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