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Jerry Ward Autoplex

Union City, TN

Overview
Employees
Reviews
Vehicles
4.9
1,670 Reviews
Jerry Ward Autoplex is located right in Union City, TN which puts us in the perfect place to serve all of Obion County and Northwest Tennessee. From our friendly staff, to our laid-back atmosphere, we can assure you that you will have a great time browsing, test driving, and even buying. We want you to feel comfortable with your purchase, not just today, but months and even years from now! Come buy your next vehicle from the #1 highest rated used car dealership in Tennessee for 6 years in a row 2019, 2020, 2021, 2022, 2023 and now for 2024!
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524 E Reelfoot Ave

Union City, TN

38261

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Showing 236 service reviews

June 28, 2026

Prompt friendly reliable service. Fair price FeltblikecMy concerns were heard and addressed I anticipate returning for future business More

by mwfowlerjdmd
Recommend Dealer
Yes
Employees Worked With
Norman Lee
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June 16, 2026

It was good Experience was good. I received updates on the progress of resolving the issue. More

by geegward
Recommend Dealer
Yes
Employees Worked With
Dk
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Jun 16, 2026 -

Jerry Ward Autoplex responded

Thank you for your 5-star review. We’re glad the service updates for your Buick Envista kept you informed and helped make the experience a positive one. We appreciate you trusting us with your vehicle.

June 15, 2026

Great All right It was wonderful seeing the crew Will be back to see them More

by lawrence106
Recommend Dealer
Yes
Employees Worked With
Jerry Ward Autoplex
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Jun 15, 2026 -

Jerry Ward Autoplex responded

Thank you for bringing your Ram in for service and spending time with our team. We’re glad you enjoyed the visit. We look forward to seeing you again soon.

June 11, 2026

Very well pleased Very well pleased with the experience I will recommend people to shop at Jerry Ward Auto plex More

by J
Recommend Dealer
Yes
Employees Worked With
Amy
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Jun 11, 2026 -

Jerry Ward Autoplex responded

Thank you for sharing your positive service experience on your Toyota Corolla. We’re grateful for your recommendation and pleased that everything met your expectations. We look forward to assisting you and those you refer in the future.

June 11, 2026

Very well pleased Very well pleased with the experience I will recommend people to shop at Jerry Ward Auto plex More

by J
Recommend Dealer
Yes
Employees Worked With
Amy
Report | Print
Jun 11, 2026 -

Jerry Ward Autoplex responded

We’re delighted that your visit left such a positive impression and that you’d recommend us. Thank you for trusting us with your Toyota Corolla service and sharing your experience. We look forward to assisting the friends and family you send our way.

May 25, 2026

I got an oil change, and later the vehicle had a glitch that I later learned is known and common for my make/model. While they couldn't get it in that day and I was leaving on a trip in that vehicle the ne More

by Shemlang1023
Recommend Dealer
Yes
Employees Worked With
Huff
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May 25, 2026 -

Jerry Ward Autoplex responded

Thank you for the 5-star review. We’re glad our service team could handle your oil change and inspect your Toyota Camry’s battery, alternator, and connections before your trip. We appreciate you sharing your experience and look forward to assisting you again.

May 25, 2026

I got an oil change, and later the vehicle had a glitch that I later learned is known and common for my make/model. While they couldn't get it in that day and I was leaving on a trip in that vehicle the ne More

by Shemlang1023
Recommend Dealer
Yes
Employees Worked With
Huff
Report | Print
May 25, 2026 -

Jerry Ward Autoplex responded

We’re pleased our team could check your Camry’s battery, alternator, and connections after your oil change to help ensure a smooth trip. Knowing this testing gave you peace of mind is rewarding. Thanks for sharing your experience and the 5-star rating.

May 15, 2026

Straight to the point no time wasted and got what I needed Straight to the point got what I needed and really no complaints More

by taven.booker55
Recommend Dealer
Yes
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May 15, 2026 -

Jerry Ward Autoplex responded

Thank you for bringing your Chevrolet Malibu in for service. We’re pleased our team could deliver efficient, no-nonsense care and get everything sorted without delay. Please reach out if we can help again.

May 15, 2026

Answer your questions and always explain what they are doing. Ready to get you taken care of. More

by cri12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Norman Lee
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Akers
4.0
This rating includes all reviews, with more weight given to recent reviews.
David Thompson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jerry Ward
4.0
This rating includes all reviews, with more weight given to recent reviews.
Amy Nolan
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Gorton
4.0
This rating includes all reviews, with more weight given to recent reviews.
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May 15, 2026 -

Jerry Ward Autoplex responded

Thank you for highlighting our team’s clear explanations about your Chevrolet Colorado service. It’s great to hear our staff was ready to take care of your needs. We look forward to assisting you again.

May 09, 2026

He has always done us right He will find you something if he don't have it More

by coopersmom27
Recommend Dealer
Yes
Employees Worked With
Jerry
Report | Print
May 09, 2026 -

Jerry Ward Autoplex responded

It’s wonderful to hear our service advisor consistently finds the right solution for your Ram. We appreciate your five-star review and your continued trust in our team.

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