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Jerry Ward Autoplex

Union City, TN

Overview
Employees
Reviews
Vehicles
4.9
1,625 Reviews
Jerry Ward Autoplex is located right in Union City, TN which puts us in the perfect place to serve all of Obion County and Northwest Tennessee. From our friendly staff, to our laid-back atmosphere, we can assure you that you will have a great time browsing, test driving, and even buying. We want you to feel comfortable with your purchase, not just today, but months and even years from now! Come buy your next vehicle from the #1 highest rated used car dealership in Tennessee for 6 years in a row 2019, 2020, 2021, 2022, 2023 and now for 2024!
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524 E Reelfoot Ave

Union City, TN

38261

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Showing 213 service reviews

November 06, 2025

I had a problem and it was taken care of. The staff was polite and friendly. More

by cahbarnes1
Recommend Dealer
Yes
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Nov 07, 2025 -

Jerry Ward Autoplex responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Jerry Ward Autoplex, we look forward to having you as a valued customer for many years to come!

November 04, 2025

Fixed the problem Got me in and out pretty quick. Maybe have some coffee going next time lol More

by Kathycallins
Recommend Dealer
Yes
Employees Worked With
Amy
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Nov 04, 2025 -

Jerry Ward Autoplex responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Jerry Ward Autoplex!

November 01, 2025

Nice reliable people I would not care to deal with any other dealership.I known Jerry for a very long time and he's a good f riend. More

by lolamae42
Recommend Dealer
Yes
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Nov 02, 2025 -

Jerry Ward Autoplex responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

October 31, 2025

Everyone is knowledgeable, friendly and helpful I really enjoyed my experience with Jerry Ward Autoplex More

by wendy.whitler
Recommend Dealer
Yes
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Oct 31, 2025 -

Jerry Ward Autoplex responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Jerry Ward Autoplex.

October 31, 2025

Helpful and great service. Todd always goes above and beyond to help us. Robert listens and works hard to make sure all issues are resolved. More

by kimandcoby
Recommend Dealer
Yes
Employees Worked With
Todd and Robert
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Nov 01, 2025 -

Jerry Ward Autoplex responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Jerry Ward Autoplex!

October 24, 2025

Great selection of cars. Great service by the salesman showing all your options. Great feeling of a great deal from the owner. Great service department. More

by marty_corum
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Dobson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Norman Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jerry Ward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amy Nolan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Breeden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Devin Burnside
5.0
This rating includes all reviews, with more weight given to recent reviews.
Parker Dobson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert, Huff
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Oct 25, 2025 -

Jerry Ward Autoplex responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Jerry Ward Autoplex. We look forward to having you as one of our valued customers for many more years to come!

October 17, 2025

Took care of my problem very quick They were very kind and easy to deal with. More

by mlrevell
Recommend Dealer
Yes
Employees Worked With
Amy
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Oct 17, 2025 -

Jerry Ward Autoplex responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

October 11, 2025

I recently purchased a 2024 Tahoe from Jerry Ward. Jerry goes beyond and treats you like family! This is my 3rd purchase from him. More

by Momride1997
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerry Ward
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 11, 2025 -

Jerry Ward Autoplex responded

Thanks for sharing about your experience with Jerry Ward Autoplex. We appreciate your business and hope to see you again soon!

October 05, 2025

Service Department is Top Notch Quality and Customer Service Dependable Competitive Pricing Delivery on Time More

by Ut38261
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Norman Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Akers
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amy Nolan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 05, 2025 -

Jerry Ward Autoplex responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

October 03, 2025

Routine oil change! !2 1/2 hrs. Waiting for help from a family member!!Failed to get the o ring on properly and didn’t check to make sure it wasn’t leaking. Oil was comin More

by tammycherry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jerry Ward
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 07, 2025 -

Jerry Ward Autoplex responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

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