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Jerry Ward Autoplex - Service Center

Union City, TN

4.9
175 Reviews

175 Reviews of Jerry Ward Autoplex - Service Center

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February 12, 2021

Car sales: Everyone was very helpful and professional throughout the process. They made the buying process go with ease! This was my first car purchase on my own, and they were so good to help me. I wo More

by judy_woodruff13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Akers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jerry Ward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Petty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amy Nolan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Todd, in financing. Finalized my purchase.
February 09, 2021

Great people, amazing mechanics!! I was treated well and the repair was done quickly. I bought my vehicle here, 3 years ago and I continue to appreciate the dealership. More

by Shemlang1023
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Akers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sarah Hicks
January 21, 2021

Every thing about this dealership is great. Robert in service was kind and courteous and took care of all my auto needs. Highly recommend Jerry Ward Autoplex! More

by Cliff and Sunny
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rover , Sarah Hicks
January 15, 2021

Great service, always friendly and goes out of there way too help and treat you with respect. Thank y'all for all tal go for your customers!!! More

by Kim Hoffman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sarah Hicks
December 21, 2020

Jerry Ward Autoplex was/is such a pleasant experience. As a single very elderly woman having never bought a car by herself before, the process was very painless. I had several fears from dealing with a few c More

by Karen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jerry Ward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amy Nolan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The young man in the service dept. that did such a wonderful and careful job washing and cleaning my car for pickup. He is another conscientious and happy employee., Tim Long, Matt Dunn
December 14, 2020

The dealership is fantastic. They go over the top to help you with your choice. My car is in their shop right now and have gone beyond trying to get it fix. Everyone is fantastic to work with! More

by kathylynch65
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Akers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim Long, Russ Thomas, Sarah Hicks
December 14, 2020

Jerry ward and his associates have always been curtious and accommodating. The salesmen are knowledgeable and never pressure the sale. I am very happy with the aftercare. More

by Donna
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Norman Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 18, 2020

I’ve Been doing business with Jerry Ward for a long time. Great service. Great dealership! Always a good deal and customer service is top notch. More

by Davis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Dobson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert in service !!!! Awesome
November 09, 2020

great guys glad I Checked with them first greatly appreciate them and their service really like norman salesman very polite and understandable will do business again with them More

by andygibson72
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Norman Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 19, 2020

The people were courteous and helpful. I was able to get an appointment quickly. Everyone seemed knowledgeable. The work was finished in a timely manner. More

by paulinecole
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jerry Ward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim Long, Russ Thomas
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