
Jerry's Chevrolet
Baltimore, MD
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They charge $130 for a simple diagnosis when AutoZone can do it for free. They lied to me about indicator lights coming on on my dashboard. They claimed three lights came on as soon as the valet took the do it for free. They lied to me about indicator lights coming on on my dashboard. They claimed three lights came on as soon as the valet took the car back to the shop, but couldn't tell me which one. When I declined service due to the absurdly priced diagnostic and got my car back, only the check engine light was on, which was not on before I gave them the car. Not only that, but the engine light shut itself off an hour after driving and has not come back on. The valet was rude and impatient. I'm not sure about the dealership or the sales team, but I would not use the service portion of this dealership. They are predatorial and dishonest. More
Brennan was very professional,always take care of my service with good care, I thank very much. Great service! service with good care, I thank very much. Great service! More
Larry was great my second purchase with him! Quick and easy process. I love my 2024 trax definitely and upgrade from my 2020! Quick and easy process. I love my 2024 trax definitely and upgrade from my 2020! More
Hi Heather was very nice and the dealership was clean and neat and comfortable. Good job on my vehicle. Thank you. neat and comfortable. Good job on my vehicle. Thank you. More
Great customer service, excellent patience made me extremely comfortable! I love my new car! Thanks Hightower and Bruce for all your help extremely comfortable! I love my new car! Thanks Hightower and Bruce for all your help More
After a bad experience yrs ago, everyone is nice & helpful.I feel good coming there. helpful.I feel good coming there. More
Very good, Lauren was very friendly, asked questions and informed me on things that needed to be done for my vehicle with the mileage that I have. Service time was in and out, not a long wait at all. informed me on things that needed to be done for my vehicle with the mileage that I have. Service time was in and out, not a long wait at all. More
Brandon was polite, courteous, answered all of my questions. My car was serviced in a prompt and timely manner. All of the employees in the area greeted me in a cheerful manner. I felt valued as a questions. My car was serviced in a prompt and timely manner. All of the employees in the area greeted me in a cheerful manner. I felt valued as a customer! More