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Jerry's Chevrolet

Baltimore, MD

Overview
Employees
Reviews
Vehicles
4.6
460 Reviews
Welcome to Jerry's Chevrolet! We're your local Baltimore dealership offering new Chevy & used car sales, service, new car leases, Chevrolet parts and tires, as well as auto financing. Our mission is to offer an unparalleled dealership experience by practicing an unwavering commitment , to our customers, community, each other and our products. We're located near Essex, Parkville and Towson area. Get directions to our dealership at 1940 E Joppa Road Baltimore, MD 21234, give us a call at (443) 219-3825, or send us an email.
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1940 E. Joppa Rd.

Baltimore, MD

21234

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Showing 460 reviews

June 11, 2023

Immediate attention shown to customers upon entry to business. Friendly and knowledgeable employees. Clean environment More

by e.cliftontaylor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather Wingerd
Report | Print
Jun 12, 2023 -

Jerry's Chevrolet responded

Thank you for reviewing Jerry's so positively! We look forward to seeing you on your next visit!

June 08, 2023

The service was wonderful. Oil change and tire rotation done well. Staff very friendly but the wait time was excessive. If I have an appointment and the estimate was 1 1/2 hour More

by lorabjones
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Brandon Spratley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 12, 2023 -

Jerry's Chevrolet responded

Thank you for taking the time to provide feedback on your experience. We apologize for the extended wait time of your service and will provide this concern to our management team for their attention. We appreciate your kind words on our staff and look forward to seeing you on your next visit!

June 01, 2023

Every body is always very friendly no matter when you call or get there and politely More

by Waljokan@aol.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brennan Stewart
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 02, 2023 -

Jerry's Chevrolet responded

Thank you for reviewing Jerry's so positively!

Jun 02, 2023 -

Waljokan@aol.com responded

I just like to thank Brennan Stewarrt he is the best i want to make sure he gets the best service he should get a 10 I may pushed the wrong button and i am sorry

Jun 02, 2023 -

Waljokan@aol.com responded

Brennan Stewart is the best

Jun 02, 2023 -

Waljokan@aol.com responded

B

May 23, 2023

Going there was great everything was professional, He was so knowledgeable about the trucks and the service that Jerry’s have . They all treated my husband and I like family . I am will please with everythin More

by Nikki
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Larry Webb Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adula Carr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stacie Nance
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May 23, 2023 -

Jerry's Chevrolet responded

Congratulations on your new vehicle! Thank you for choosing Jerry's and providing such a wonderful review of our staff. We look forward to seeing you on your next visit!

May 21, 2023

Greetings, from start to finish. Terrific service. Brandon is great within customer service! Thank All! More

by dexterdaniel1919@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tina Bolden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Phyllis K.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephen Prentice
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brennan Stewart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dora Sullivan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Spratley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon, Dave Reidt, Hope Turner, Jake Forwood, Katie Renshaw
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May 22, 2023 -

Jerry's Chevrolet responded

Thank you for providing such an outstanding review of our staff at Jerry's! We appreciate you for choosing Jerry's and look forward to seeing you on your next visit!

May 14, 2023

Very satisfied with the service, reliable, prompt service, clean dealership. customer service was good, too n More

by Cheryl.Driver
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Spratley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Heather Wingerd
Report | Print
May 16, 2023 -

Jerry's Chevrolet responded

Thank you for providing such a wonderful review on your experience with us! We look forward to seeing you on your next visit!

May 10, 2023

Excellent repaired vehicle right the first Time in a timely fashion ! Updated me on the repair! More

by Vaughn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wendy Hawkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Heather Wingerd
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May 11, 2023 -

Jerry's Chevrolet responded

It’s our pleasure to serve you! Thank you for choosing Jerry’s!

April 30, 2023

Brandon is my rep and every time I come to Jerry’s Brandon shows excellent customer service and he always make sure his customers are well taken care of and satisfied before we leave. It’s nice to k More

by constancedoug
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon
Report | Print
Apr 30, 2023 -

Jerry's Chevrolet responded

Thank you for providing such a wonderful review on Brandon and the service provided for you and your vehicle! We would love to provide Brandon and our management team with this review for their attention to this review! We look forward to seeing you on your vehicle's next visit!

April 27, 2023

My problem with the dealership is using my military discount for whatever service getting done to my vehicle that was purchased from Jerry Chevrolet. Example oil change. If a customer get charged the s More

by putrinarice
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather Wingerd, Jake Forwood
Report | Print
Apr 27, 2023 -

Jerry's Chevrolet responded

Thank you for bringing this matter to our attention and providing feedback on your experience. We have provided your feedback to our management team for their attention. If you would like to discuss this further, please email our Service Manager Wendy Hawkins at whawkins@jerrysautogroup.com or call 410-661-5700.

April 27, 2023

The experience was very easygoing. Everyone was friendly and made sure you got what you asked for. Larry Jr and Sr specifically was very kind, and made me very comfortable with my purc More

by J.lee0812
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Larry Webb Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Larry Webb Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cory Hightower
Report | Print
Apr 27, 2023 -

Jerry's Chevrolet responded

Thank you for providing such a wonderful review of your experience with Jerry's and congratulations on your new vehicle! WE appreciate your kind words of our staff and will pass them along for their attention. If you need anything at all, please feel free to reach out!

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