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Jerry's Chevrolet

Baltimore, MD

4.6
455 Reviews
Welcome to Jerry's Chevrolet! We're your local Baltimore dealership offering new Chevy & used car sales, service, new car leases, Chevrolet parts and tires, as well as auto financing. Our mission is to offer an unparalleled dealership experience by practicing an unwavering commitment , to our customers, community, each other and our products. We're located near Essex, Parkville and Towson area. Get directions to our dealership at 1940 E Joppa Road Baltimore, MD 21234, give us a call at (443) 219-3825, or send us an email.
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1940 E. Joppa Rd.

Baltimore, MD

21234

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Showing 455 reviews

May 14, 2023

Very satisfied with the service, reliable, prompt service, clean dealership. customer service was good, too n More

by Cheryl.Driver
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Spratley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Heather Wingerd
May 16, 2023 -

Jerry's Chevrolet responded

Thank you for providing such a wonderful review on your experience with us! We look forward to seeing you on your next visit!

May 10, 2023

Excellent repaired vehicle right the first Time in a timely fashion ! Updated me on the repair! More

by Vaughn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wendy Hawkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Heather Wingerd
May 11, 2023 -

Jerry's Chevrolet responded

It’s our pleasure to serve you! Thank you for choosing Jerry’s!

April 30, 2023

Brandon is my rep and every time I come to Jerry’s Brandon shows excellent customer service and he always make sure his customers are well taken care of and satisfied before we leave. It’s nice to k More

by constancedoug
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon
Apr 30, 2023 -

Jerry's Chevrolet responded

Thank you for providing such a wonderful review on Brandon and the service provided for you and your vehicle! We would love to provide Brandon and our management team with this review for their attention to this review! We look forward to seeing you on your vehicle's next visit!

April 27, 2023

My problem with the dealership is using my military discount for whatever service getting done to my vehicle that was purchased from Jerry Chevrolet. Example oil change. If a customer get charged the s More

by putrinarice
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather Wingerd, Jake Forwood
Apr 27, 2023 -

Jerry's Chevrolet responded

Thank you for bringing this matter to our attention and providing feedback on your experience. We have provided your feedback to our management team for their attention. If you would like to discuss this further, please email our Service Manager Wendy Hawkins at whawkins@jerrysautogroup.com or call 410-661-5700.

April 27, 2023

The experience was very easygoing. Everyone was friendly and made sure you got what you asked for. Larry Jr and Sr specifically was very kind, and made me very comfortable with my purc More

by J.lee0812
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Larry Webb Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Larry Webb Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cory Hightower
Apr 27, 2023 -

Jerry's Chevrolet responded

Thank you for providing such a wonderful review of your experience with Jerry's and congratulations on your new vehicle! WE appreciate your kind words of our staff and will pass them along for their attention. If you need anything at all, please feel free to reach out!

April 26, 2023

Service writers come and go at all dealerships. I am please to report that the current service writers and the service manager have been responsive and accommodating. More

by mccrea_j
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wendy Hawkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephen Prentice
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Heather Wingerd
Apr 26, 2023 -

Jerry's Chevrolet responded

Thank you for reviewing our staff at Jerry's so positively! We look forward to seeing you on your next visit!

April 22, 2023

Courteous and professional service with a smile. It was comfortable while I waited for my truck More

by alnissabowley
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Heather Wingerd
Apr 22, 2023 -

Jerry's Chevrolet responded

Thank you for reviewing Jerry’s so positively!

April 19, 2023

Very good, very long time to wait for parts. Did not expect to be so long wait time More

by eastcoastslim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather Wingerd
Apr 21, 2023 -

Jerry's Chevrolet responded

It's our pleasure to serve you! Thank you for choosing Jerry's!

April 10, 2023

Awesome customer service. Brandon is an excellent advisor. We would continue taking our vehicles to Jerry's Chevy in Towson. More

by S. Cheaton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Spratley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 11, 2023 -

Jerry's Chevrolet responded

Thank you for providing such a wonderful review on Brandon and the service provided for you and your vehicle!

April 08, 2023

Pleasant and efficient. Went in for routine maintenance and had them check a tire issue which they found a small puncture in the sidewall of the tire which I replaced. Lucki More

by pmurray02
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Spratley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 11, 2023 -

Jerry's Chevrolet responded

It's our pleasure to serve you! Thank you for choosing Jerry's for the repairs needed on your vehicle! We look forward to seeing you on your next service visit!

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