Jerry's Toyota

Jonathan Sanders is the man he gets the job done he's honest he's a good worker he's a hard worker he make sure his customer is satisfied and comfortable he treats you like your family honest he's a good worker he's a hard worker he make sure his customer is satisfied and comfortable he treats you like your family More

My experience was the worst ever dealing with any Dealership . Would of Been my first Toyota , but after dealing with this Group , Never a Toyota Dealership . Would of Been my first Toyota , but after dealing with this Group , Never a Toyota More

Dealer found out I was from out of state, so he decided to quote me $2,000 ADMU (additional dealer mark-up). I get to travel 500 miles and then tip them two grand for the experience? No thanks! Stay away f to quote me $2,000 ADMU (additional dealer mark-up). I get to travel 500 miles and then tip them two grand for the experience? No thanks! Stay away from this place. One word in Japanese sums up Jerry's Toyota perfectly: mittomonai More

Terrible service and warranty Dept. Very disrespectful. Damage my truck between the 2 Depts. they yell @ me like was trash, slam doors in my face, call the police on me cause somebody damage my truck while Damage my truck between the 2 Depts. they yell @ me like was trash, slam doors in my face, call the police on me cause somebody damage my truck while in service and maintenance on Aug 2nd, 2021. More

The worst dealership ever. Stay away from this place otherwise you will fall into a SCAM. I regret my decision here. The people here have no shame or knowledge. otherwise you will fall into a SCAM. I regret my decision here. The people here have no shame or knowledge. More

Mr. Matt Bukowski lacks management skills and needs education on what to do when a customer complains about a disrespectful employee, Crysta. Tonight I wasted my time going to this dealership. This "m education on what to do when a customer complains about a disrespectful employee, Crysta. Tonight I wasted my time going to this dealership. This "manager" gave useless and pointless answers in a calming manner and he expected me to keep wasting my time listening to it. He does not know how to appropriately handle a professional and educated person. I am a busy professional who does not have time to drive to a dealership because I want to have a conversation with an uncultivated and uncultured person. I still can not believe his answers! I will keep my new car because Khalid and Mr. Dixon are great, educated, respectful and professional sales persons, but I will not come back there for service or anything else. I do not want to keep feeding this arrogant and unprofessional man who does not value a client who has purchased 4 brand new cars during the last 7 years. More

Ms. Crysta from the financial department needs behavioral therapy and customer service classes. I was calling for the past two days and she didn't answer the phone neither called me back. When I went to he therapy and customer service classes. I was calling for the past two days and she didn't answer the phone neither called me back. When I went to her office, she was texting on her phone and answered my questions while texting. Also she didn't invite me to come in and sit down, I had to ask for it. She was rude all the time. When I left her office I went to the service department and while an agent, Mr. Dixon, was working on my car she asked him why I was still there if I only needed one thing to fix. Mr. Dixon, a professional, respectful and educated man, answered her questions but she was rude again. This is the first and last time that I would speak with this unprofessional and disrespectful person. Hopefully the dealership manager, who said would talk with her, fix her behavior. I have been a customer since 2013 and bought 3 cars there because Khalid is a great salesman. However, today I was really upset with this frustrating and unpleasant experience. More

Today I was amazed with Mr. Dixon!He is highly Today I was amazed with Mr. Dixon! He is highly professional, tech savvy and educated. His kindness and knowledge make him the most beautiful person Today I was amazed with Mr. Dixon! He is highly professional, tech savvy and educated. His kindness and knowledge make him the most beautiful person I ever met. He gave me a detailed description of my new hybrid venza .I feel grateful to have such a patient and knowledgeable man. Thank you Mr. Dixon! You're great!!!🤩🤩🤩 More

My first time coming into the store I was ignored for an hour and never seen by the person who was assigned to me. Due to the pandemic and blows to production trying to find the SUV I wanted has been hard. hour and never seen by the person who was assigned to me. Due to the pandemic and blows to production trying to find the SUV I wanted has been hard. I ultimately purchased my SUV with them, but the whole experience gave shady and untrustworthy car salesman vibes. My sales rep Yong He and a manager Chad Votta lied to me about several things throughout the process but luckily I did my research and knew what I was talking about. They purposely show your lowest credit score trying to make the customer think they're credit is worse than what it is. Luckily, I pulled all my information ahead of time and knew where I stood. Even with great credit they were still trying to give me a bad deal and make it seem like I was crazy and didn't know what I was talking about concerning the numbers they were giving me. As a black woman with an Accounting degree, I knew better. The only saving grace was the finance director Daniel. The rest of the sales team I dealt with that day treated me as if I wasn't important and incompetent and not like a valued customer. I wouldn't recommend this place especially for black people after my experience. Toyota as a company is great but Jerry's is NOT!!!! More

Jonathan always goes above and beyond. I've bought three cars from him. This latest one 2021 C-HR is awesome. Excellent salesman. Professional and truthful. He follows through with all he says. cars from him. This latest one 2021 C-HR is awesome. Excellent salesman. Professional and truthful. He follows through with all he says. More