Jerry's Toyota

Matt is an innovative and highly experienced executive. I am on my 2nd Lease with Matt and Jerry’s. I am on my 2nd Lease with Matt and Jerry’s. More

Drove from Glen Burnie to Purchase a 4 Runner with Cash in hand! I asked before I drove there if the price offered was MSRP. I was told YES! What total waste of time! After the sales guy came back with in hand! I asked before I drove there if the price offered was MSRP. I was told YES! What total waste of time! After the sales guy came back with our deal. The sales manager nicely, added $5000 to the price, as dealer mark up! What an xxx! What... did he need an extra mortgage payment? Nice job Sales Manager! Way to lie to a potential customer. I wouldn't recommend Jerrys to anyone! Sales manager must think everyone is idiot! More

Unbelievably dishonest in their method of getting you in the door with an offer in writing, and then not honoring that deal and trying to milk thousands more out of you once you are at the dealer. Jerry's T the door with an offer in writing, and then not honoring that deal and trying to milk thousands more out of you once you are at the dealer. Jerry's Toyota has made sure I will never spend a dime in any of their dealers. I hope their sales team calls me tomorrow to make a deal just so I can tell them to pound sand. More

Matt Bukowski was great to deal with and gave me a great deal, despite the hard times. He made me feel like I was worth his time. deal, despite the hard times. He made me feel like I was worth his time. More

Watch them close ! They will try yo sneak in fees and charges hoping you won't notice ! The finance people will have you sign a electronic pad with out telling you what your signing or explaining it to charges hoping you won't notice ! The finance people will have you sign a electronic pad with out telling you what your signing or explaining it to you. Please check the window sticker, they sales people will yell u it has features that it doesn't have !! Best to go some where else !! More

Just beware. The internet price advertised on external websites won’t apply if you bring your own financing. We had financing approved but because we didn’t use Toyota Motor Credit, the price of the car websites won’t apply if you bring your own financing. We had financing approved but because we didn’t use Toyota Motor Credit, the price of the car suddenly went up $6000. Direct quote from Matt: “We can sell our cars for however much we want.” That may be true, but that doesn’t mean you get to use bad business practices and mislead people. When we met with the salesman (Jon R.), he didn’t even give us the numbers he was running through our finance company, just ran it through with the price hiked up and add ons. He also didn’t tell us the value of our trade before running the application through to our lender. He just basically came back and said “Nope.” And then after a call to our finance company, I found out it was because the numbers were much higher than what they were willing to finance the car at. Really disappointed. Past car buying experiences with other dealers have been really good - but not this time with Jerry’s. Salespeople either have poor communication skills or are just smug that buyers are at a disadvantage right now. Chad was the only person there who was even remotely professional and helpful. Will not return to this dealership in the future. More

Jonathan Sanders is the man he gets the job done he's honest he's a good worker he's a hard worker he make sure his customer is satisfied and comfortable he treats you like your family honest he's a good worker he's a hard worker he make sure his customer is satisfied and comfortable he treats you like your family More

My experience was the worst ever dealing with any Dealership . Would of Been my first Toyota , but after dealing with this Group , Never a Toyota Dealership . Would of Been my first Toyota , but after dealing with this Group , Never a Toyota More

Dealer found out I was from out of state, so he decided to quote me $2,000 ADMU (additional dealer mark-up). I get to travel 500 miles and then tip them two grand for the experience? No thanks! Stay away f to quote me $2,000 ADMU (additional dealer mark-up). I get to travel 500 miles and then tip them two grand for the experience? No thanks! Stay away from this place. One word in Japanese sums up Jerry's Toyota perfectly: mittomonai More

Terrible service and warranty Dept. Very disrespectful. Damage my truck between the 2 Depts. they yell @ me like was trash, slam doors in my face, call the police on me cause somebody damage my truck while Damage my truck between the 2 Depts. they yell @ me like was trash, slam doors in my face, call the police on me cause somebody damage my truck while in service and maintenance on Aug 2nd, 2021. More