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Jessup Auto Plaza
Cathedral City, CA
1,863 Reviews
When you arrive at the Jessup Auto Plaza service department, you will find the accommodations clean and well-lit. We have a nice customer lounge with T.V., complimentary Wi-Fi internet, Starbucks coffee, pastries and other creature comforts.
Jessup Auto Plaza has 44 Service Bays to ensure we can meet your needs in a timely manner. Our service technicians are ASE and GM certified. We have 2 GM World Class technicians and several GM Master techs so we can service or repair your vehicle to factory standards.
For larger repairs, the Jessup Auto Plaza Body Shop is state-of-the-art. We have all the high-tech tools and we use only genuine GM Parts. Our GM Master techs and GM World Class technicians can restore your vehicle to "like it never happened" condition, and our work is guaranteed for as long as you own your vehicle. Your vehicle safety and performance is nothing to gamble on. Bring it to Jessup Auto Plaza and rest assured your work order will be completed to factory standards. We work with all major insurance companies and we will take care of the details to get you back on the road.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:30 PM
Tuesday 8:30 AM - 8:30 PM
Wednesday 8:30 AM - 8:30 PM
Thursday 8:30 AM - 8:30 PM
Friday 8:30 AM - 8:30 PM
Saturday 9:00 AM - 8:30 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 1,863 reviews
July 10, 2025
Jessup got me an appointment wishing 3 days of my initial call. The part the truck needed was ordered and received the next day. My truck was in the shop all day Wednesday, but Jessup provided an uber for me call. The part the truck needed was ordered and received the next day. My truck was in the shop all day Wednesday, but Jessup provided an uber for me to get to and from my office. The next day my truck was only in the shop for 1.5 hours. So I set up my laptop and worked at the convenient courtesy counter. I could not have asked for a more efficient process. And now my running board motor hums like a champ instead of grinding obnoxiously. More
by sunshine.wci
Verified Customer
July 10, 2025
I found both of the fellas I worked with were. .Easy friendly patient It was a good experience. .Easy friendly patient It was a good experience. More
by georgiaellis55
July 09, 2025
Very friendly, professional and easy to work with. My car was ready quickly and of course you all did a great job My car was ready quickly and of course you all did a great job More
by j_robertson30
Employees Worked With
July 09, 2025
Great customer service and a fair price. These people are honest and caring. Highly recommended. These people are honest and caring. Highly recommended. More
by daveh4
July 08, 2025
Sorry, I don't remember Manny. But everyone I dealt with was great! I contacted sales after seeing the car while passing by the dealership. I wasn't sure it was the car I was looki But everyone I dealt with was great! I contacted sales after seeing the car while passing by the dealership. I wasn't sure it was the car I was looking for but Armando and Kayla were very persistent about staying in contact with me and Armando convinced me to come in and see the car in person. One test drive and i was in love! More
by jlew64
July 07, 2025
Very easy to work with and great communication. I would buy another care there for sure. Stefanie was amazing. I would buy another care there for sure. Stefanie was amazing. More
by kikoz
July 06, 2025
Great experience. Both Jose’s were very pleasant and knowledgeable. Made our buying experience a pleasure. Thanks guys Jeff Fale Both Jose’s were very pleasant and knowledgeable. Made our buying experience a pleasure. Thanks guys Jeff Fale More
by jeff8beam
July 06, 2025
It was easy to communicate with Daniel and he had no issue with my deafness which I really appreciate.... Ive always had a positive experience at Jessup... issue with my deafness which I really appreciate.... Ive always had a positive experience at Jessup... More
by SIGNINGCUB
Employees Worked With
July 05, 2025
Ron is the best! He always takes excellent care of me! He is a gem! He always takes excellent care of me! He is a gem! More
by Buster1234
Employees Worked With
Other Employees :
Amanda took good care of me! They finally got the repair corrected
July 05, 2025
You guys are fantastic and fixed my vehicle at least got to fix every repair needed to fix every repair needed More
by Estefanc
