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Jessup Auto Plaza
Cathedral City, CA
1,571 Reviews
When you arrive at the Jessup Auto Plaza service department, you will find the accommodations clean and well-lit. We have a nice customer lounge with T.V., complimentary Wi-Fi internet, Starbucks coffee, pastries and other creature comforts.
Jessup Auto Plaza has 44 Service Bays to ensure we can meet your needs in a timely manner. Our service technicians are ASE and GM certified. We have 2 GM World Class technicians and several GM Master techs so we can service or repair your vehicle to factory standards.
For larger repairs, the Jessup Auto Plaza Body Shop is state-of-the-art. We have all the high-tech tools and we use only genuine GM Parts. Our GM Master techs and GM World Class technicians can restore your vehicle to "like it never happened" condition, and our work is guaranteed for as long as you own your vehicle. Your vehicle safety and performance is nothing to gamble on. Bring it to Jessup Auto Plaza and rest assured your work order will be completed to factory standards. We work with all major insurance companies and we will take care of the details to get you back on the road.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:30 PM
Tuesday 8:30 AM - 8:30 PM
Wednesday 8:30 AM - 8:30 PM
Thursday 8:30 AM - 8:30 PM
Friday 8:30 AM - 8:30 PM
Saturday 9:00 AM - 8:30 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 1,571 reviews
February 13, 2025
It is always the same experience, excellent service! I’ve been dealing with Jessup for 25 yrs, thank u , Rita Vale! I’ve been dealing with Jessup for 25 yrs, thank u , Rita Vale! More
by ritaplmdsrt
Verified Customer
February 13, 2025
Friendly and efficient staff, easy access to the service department, established dealership with an outstanding reputation department, established dealership with an outstanding reputation More
by Gammi49
Employees Worked With
February 13, 2025
Amanda gave us excellent service. Her estimate on the work ahead of time was reasonable and it came out to the exact estimate price upon pickup. We also appreciated the Uber ride home Her estimate on the work ahead of time was reasonable and it came out to the exact estimate price upon pickup. We also appreciated the Uber ride home free dropping off our vehicle and upon returning to pick it up. More
by donnamollan
Employees Worked With
Amanda in body shop
February 12, 2025
My service advisor Patrick was on point on every aspect of customer service. He valued my business as a loyal GM customer and appreciated it. He is a great team member and I will recommend him to anyone wh of customer service. He valued my business as a loyal GM customer and appreciated it. He is a great team member and I will recommend him to anyone who needs your services. More
by davehyle1
Employees Worked With
Patrick
February 12, 2025
Did not update me on service until service complete and then did not clean exterior. then did not clean exterior. More
by LUCKYLANDY
Employees Worked With
February 11, 2025
Service associates don't seem interested in helping you be a happy costumer. They don't seem to care for the inconvenience the fault car causes you. be a happy costumer. They don't seem to care for the inconvenience the fault car causes you. More
by triniddflori
Employees Worked With
None of these people
February 11, 2025
Great Customer Service! Very customer and deal oriented individuals. Highly recommend them. Great people and team to work with. Very customer and deal oriented individuals. Highly recommend them. Great people and team to work with. More
by jlangel83
February 11, 2025
Everyone in the service department was extremely friendly and professional. I would recommend Jessup to anyone. and professional. I would recommend Jessup to anyone. More
by hookdriver15
February 11, 2025
David was top notch! He got me in and out in under an hour. Excellent service He got me in and out in under an hour. Excellent service More
by esselljohn
Employees Worked With
