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Jessup Auto Plaza

Cathedral City, CA

4.3
430 Reviews
When you arrive at the Jessup Auto Plaza service department, you will find the accommodations clean and well-lit. We have a nice customer lounge with T.V., complimentary Wi-Fi internet, Starbucks coffee, pastries and other creature comforts. Jessup Auto Plaza has 44 Service Bays to ensure we can meet your needs in a timely manner. Our service technicians are ASE and GM certified. We have 2 GM World Class technicians and several GM Master techs so we can service or repair your vehicle to factory standards. For larger repairs, the Jessup Auto Plaza Body Shop is state-of-the-art. We have all the high-tech tools and we use only genuine GM Parts. Our GM Master techs and GM World Class technicians can restore your vehicle to "like it never happened" condition, and our work is guaranteed for as long as you own your vehicle. Your vehicle safety and performance is nothing to gamble on. Bring it to Jessup Auto Plaza and rest assured your work order will be completed to factory standards. We work with all major insurance companies and we will take care of the details to get you back on the road.
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68-111 E. Palm Canyon Dr

Cathedral City, CA

92234

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Showing 430 reviews

May 08, 2023

Poor customer service. I didn’t get timely responses from the sales manager nor the courtesy to follow up with me after selling the vehicle that I was interested in. I was More

by kbrown0916
Sales Price Transparency
Recommend Dealer
No
Employees Worked With
Jessup Admin
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James IsBell
April 14, 2023

I just purchased a new XT6 and I have to say this was the most smooth and stress-free car buying experience I have ever had. From the time I walked in to order the car until the moment I pulled off the lot i More

by Lssboca
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cesar Alaniz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nelson Noguera
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 10, 2023

Jessup Cadillac was by far the easiest and friendliest dealership to purchase a vehicle I came across in my search for a new car. Nelson was very knowledgeable, and took the time to answer every question More

by JL
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Braulio Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fernando Valenzuela
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nelson Noguera
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 29, 2023

The best experience we had buying a vehicle in the past 30 years we came from Las Vegas to this Dealership and will return for future purchases. Definitely will recommend to friends and family. More

by lurodrilopez
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Fernando Valenzuela
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nelson Noguera
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 29, 2023

Nelson was great to work with. He really was helpful in finding me exactly what I wanted and helped me until the moment I drove away in my new car. I went back a few days later More

by aliciasydney
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cesar Alaniz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nelson Noguera
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 27, 2023

I've had the opportunity to work closely with Robert and James in Sales, both of which have been very helpful. Have also had top notch service from Jorge in the service Department. Jorge has been very profe More

by aeyer2010
Recommend Dealer
Yes
Employees Worked With
Jessup Admin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert - Tow Truck, James IsBell, Robert Arizmendi, Jorge Miramontes
March 16, 2023

With an appointment service was fairly slow. Car delivered without any explanation of the problem I had with the rear door. It is still not opening without some noise. Overall was not h More

by nNancy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Austin
3.0
This rating includes all reviews, with more weight given to recent reviews.
March 15, 2023

I am from Canada and brought my vehicle to Jessup for an oil change and tire rotation. The sevice was excellent and Chris Mezzapelle was most helpful. More

by Melcostache
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Chris Mezzapelle
Mar 15, 2023 -

Melcostache responded

I verify that this is my review.

March 10, 2023

I had an amazing experience buying my Cadillac from Nelson and the team! Fast, friendly, and efficient process. Will definitely recommend! More

by Julian
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cesar Alaniz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Braulio Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nelson Noguera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Manny Vega
February 23, 2023

I always will take my vehicles to Jessup they are the best. Stan exceeded my expectations More

by Mobilemediasolutions
Recommend Dealer
Yes
Employees Worked With
Stan
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