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Jessup Auto Plaza
Cathedral City, CA
1,699 Reviews
When you arrive at the Jessup Auto Plaza service department, you will find the accommodations clean and well-lit. We have a nice customer lounge with T.V., complimentary Wi-Fi internet, Starbucks coffee, pastries and other creature comforts.
Jessup Auto Plaza has 44 Service Bays to ensure we can meet your needs in a timely manner. Our service technicians are ASE and GM certified. We have 2 GM World Class technicians and several GM Master techs so we can service or repair your vehicle to factory standards.
For larger repairs, the Jessup Auto Plaza Body Shop is state-of-the-art. We have all the high-tech tools and we use only genuine GM Parts. Our GM Master techs and GM World Class technicians can restore your vehicle to "like it never happened" condition, and our work is guaranteed for as long as you own your vehicle. Your vehicle safety and performance is nothing to gamble on. Bring it to Jessup Auto Plaza and rest assured your work order will be completed to factory standards. We work with all major insurance companies and we will take care of the details to get you back on the road.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:30 PM
Tuesday 8:30 AM - 8:30 PM
Wednesday 8:30 AM - 8:30 PM
Thursday 8:30 AM - 8:30 PM
Friday 8:30 AM - 8:30 PM
Saturday 9:00 AM - 8:30 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 1,699 reviews
Verified Customer
January 25, 2025
Took way to long for oil Change. 3.5 hours!!! The guy at the counter was super slow. Took 30 mins to pay and get keys. That pushed it over 3 his. 3.5 hours!!! The guy at the counter was super slow. Took 30 mins to pay and get keys. That pushed it over 3 his. More
by sammyb40
Employees Worked With
January 25, 2025
We brought our Cadillac in and we knew it needed a starter. We brought it in Thursday. They told us the mechanic will be there Friday and the part was there. We got a call Friday saying that the mecha starter. We brought it in Thursday. They told us the mechanic will be there Friday and the part was there. We got a call Friday saying that the mechanic that does that one particular starter is not in and that he’d be in Saturday. We called Saturday and they said that he was working on another car so we had to wait with our car there and until Monday. More
by JEANFITCHJONES2002
Employees Worked With
January 24, 2025
Knowledgeable, efficient and experienced personnel. David Sverdlin is a great person to deal with and we value his sales expertise. David Sverdlin is a great person to deal with and we value his sales expertise. More
by ajcolella
January 24, 2025
Ron Austin, Service Manager's is the man! His presentation in displaying quality customer service was over and beyond. The attention to detail gave me a sense of security knowing my vehicle w His presentation in displaying quality customer service was over and beyond. The attention to detail gave me a sense of security knowing my vehicle was going to be handled with knowledgeable service technicians. He was very patient in allowing me to express my specific needs and questions. Wish I could clone that guy! More
by Felicia Cervantes
January 24, 2025
everyone did a good job ,every question answered, good service experienced,very nice in their own way service experienced,very nice in their own way More
by bernabe_labuen@yahoo.com
Employees Worked With
January 24, 2025
Friendly, knowledgeable, professional, excellent customer service. Ensured adequate, prompt and timely service. Always willing to go the extra mile. Highly recommend. service. Ensured adequate, prompt and timely service. Always willing to go the extra mile. Highly recommend. More
by jlynvaldez03
January 24, 2025
Very nice experience in purchase of first Cadillac. Stephanie and David were both great. Hope the service will continue. Stephanie and David were both great. Hope the service will continue. More
by pmr.egbert
January 24, 2025
Best experience I’ve ever had buying and servicing a car. Highly recommend Jessup Auto Group Highly recommend Jessup Auto Group More
by duffin1977
Employees Worked With
January 24, 2025
I really enjoy the support that i receive from Jessup. They treat me like family They treat me like family More
by sam@spinellocompanies.com
Employees Worked With
