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Jessup Auto Plaza
Cathedral City, CA
1,699 Reviews
When you arrive at the Jessup Auto Plaza service department, you will find the accommodations clean and well-lit. We have a nice customer lounge with T.V., complimentary Wi-Fi internet, Starbucks coffee, pastries and other creature comforts.
Jessup Auto Plaza has 44 Service Bays to ensure we can meet your needs in a timely manner. Our service technicians are ASE and GM certified. We have 2 GM World Class technicians and several GM Master techs so we can service or repair your vehicle to factory standards.
For larger repairs, the Jessup Auto Plaza Body Shop is state-of-the-art. We have all the high-tech tools and we use only genuine GM Parts. Our GM Master techs and GM World Class technicians can restore your vehicle to "like it never happened" condition, and our work is guaranteed for as long as you own your vehicle. Your vehicle safety and performance is nothing to gamble on. Bring it to Jessup Auto Plaza and rest assured your work order will be completed to factory standards. We work with all major insurance companies and we will take care of the details to get you back on the road.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:30 PM
Tuesday 8:30 AM - 8:30 PM
Wednesday 8:30 AM - 8:30 PM
Thursday 8:30 AM - 8:30 PM
Friday 8:30 AM - 8:30 PM
Saturday 9:00 AM - 8:30 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 1,699 reviews
Verified Customer
January 23, 2025
After the back order arrived, scheduled an appointment and a loaner car was provided, excellent service. and a loaner car was provided, excellent service. More
by esan6988
January 23, 2025
Happy but expensive fix, Sean was nice to work with. Had to bring it back the next day for a knocking noise. Had to bring it back the next day for a knocking noise. More
by jclinkpdca
Employees Worked With
January 23, 2025
Gilbert is a wonderful sales representative to work with. He is very helpful and knowledgeable. He is very helpful and knowledgeable. More
by CARDELLWEBSTER1958
January 22, 2025
Did not have MO. Stephanie was my salesperson and she was amazing. Very kind, new to the job but did great. Stephanie was my salesperson and she was amazing. Very kind, new to the job but did great. More
by servenlaura
January 22, 2025
Very good sevice and good man 👍 also Carlos is good sells perfectly good for u Carlos sells perfectly good for u Carlos More
by zhangyongzhang380
Employees Worked With
January 21, 2025
Service was on point, great and friendly …would definitely recommend to all my friends . Thank you definitely recommend to all my friends . Thank you More
by andoniartziniega
Employees Worked With
January 21, 2025
I was a 1st time customer and the customer service is something to be improved. Also the lack of communication with status of the vehicle was terrible. I could not believe how many phone calls I had to m something to be improved. Also the lack of communication with status of the vehicle was terrible. I could not believe how many phone calls I had to make and how many times I was transferred put on hold or told I would get a call back and nothing. More
by alecrisjc
Employees Worked With
January 21, 2025
Carlos was excellent in showing and preparing me to drive the vehicle. Mo worked with me and I am very happy with the out come. the vehicle. Mo worked with me and I am very happy with the out come. More
by mkrussman
January 21, 2025
Jessup is the best dealership to deal with. They make you feel like family. We had a great and satisfying experience. They make you feel like family. We had a great and satisfying experience. More
by FIGUEROA2113
