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Jessup Auto Plaza
Cathedral City, CA
1,699 Reviews
When you arrive at the Jessup Auto Plaza service department, you will find the accommodations clean and well-lit. We have a nice customer lounge with T.V., complimentary Wi-Fi internet, Starbucks coffee, pastries and other creature comforts.
Jessup Auto Plaza has 44 Service Bays to ensure we can meet your needs in a timely manner. Our service technicians are ASE and GM certified. We have 2 GM World Class technicians and several GM Master techs so we can service or repair your vehicle to factory standards.
For larger repairs, the Jessup Auto Plaza Body Shop is state-of-the-art. We have all the high-tech tools and we use only genuine GM Parts. Our GM Master techs and GM World Class technicians can restore your vehicle to "like it never happened" condition, and our work is guaranteed for as long as you own your vehicle. Your vehicle safety and performance is nothing to gamble on. Bring it to Jessup Auto Plaza and rest assured your work order will be completed to factory standards. We work with all major insurance companies and we will take care of the details to get you back on the road.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:30 PM
Tuesday 8:30 AM - 8:30 PM
Wednesday 8:30 AM - 8:30 PM
Thursday 8:30 AM - 8:30 PM
Friday 8:30 AM - 8:30 PM
Saturday 9:00 AM - 8:30 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 1,699 reviews
December 05, 2024
Great customer service, will bring all my vehicles here next time for repairs. I trust the mechanics to do it right the first time. next time for repairs. I trust the mechanics to do it right the first time. More
by lostangel1968
December 05, 2024
The service and attention was great the manager lady was on point noticing people waiting to be helped she was awesome on point noticing people waiting to be helped she was awesome More
by gerardocrts
Verified CustomerEmployees Worked With
Other Employees :
Manager lady in the front managing front desk employees doing a great job
December 05, 2024
Excellent service and attentiveness to our needs. Aaron Gonzales, our sales person, did a wonderful job in explaining our options,, reviewing the details of the Equinox EV we were looking at, and nav Aaron Gonzales, our sales person, did a wonderful job in explaining our options,, reviewing the details of the Equinox EV we were looking at, and navigating us through to the purchase of the vehicle. We also appreciate the assistance of the sales manager and the GM in our making the decision to lease the car. More
by dbroggel
December 05, 2024
In 41 years of buying new cars, we have never experienced such a pleasant and expedient transaction as we had with Jessup Cadillac. Nelson was able to address our concerns to get back to San Diego to let our such a pleasant and expedient transaction as we had with Jessup Cadillac. Nelson was able to address our concerns to get back to San Diego to let our dogs out of the house and financing went by so smoothly. It was the BEST experience EVER! When we arrived at Jessup, our new vehicle was pulled up right besides our truck. It was Nelson! The new car was just washed and ready to go. It was amazing customer service! We highly recommend Jessup Cadillac and be sure to ask for Nelson! He's the best! On another note, the facility was immaculate! Heide and Dan More
by farst
December 04, 2024
Mario was amazing and came thru on everything he said he would do. Went in quick Negotiation. paid cash left deposit. left in 30 minutes Signed contract on line. Got cashies check next day picked up w would do. Went in quick Negotiation. paid cash left deposit. left in 30 minutes Signed contract on line. Got cashies check next day picked up washed car full of gas. Quick and easy thank you!! Mario More
by COVEGUARD
December 04, 2024
Sean was very helpful and was able to address all of my needs. Communication was timely. Best service I have ever had there. Thank you needs. Communication was timely. Best service I have ever had there. Thank you More
by dsather4428
Employees Worked With
December 04, 2024
Mario was a great salesman to work with. Not pushy at all. Cesar was great to work with in finance also. The whole process was extremely smooth and they were very fair with pricing on our tr Not pushy at all. Cesar was great to work with in finance also. The whole process was extremely smooth and they were very fair with pricing on our truck we traded in. More
by MSPENCER0424
December 03, 2024
Always very attentive from the moment they receive you, always on time and good service always on time and good service More
by victor_ramirez65
Employees Worked With
December 03, 2024
Highly recommended Anderson and Preston. Very upset over Sergio having my car all day, 0 communication that the part wasn’t there even though he confirmed it was there to our sales person an Very upset over Sergio having my car all day, 0 communication that the part wasn’t there even though he confirmed it was there to our sales person and scheduled our appt More
by cwb4488
December 03, 2024
Very disappointed in the service, communication level very poor. Drove 2 1/2 hours to pick up my car as promised and it wasn’t ready. very poor. Drove 2 1/2 hours to pick up my car as promised and it wasn’t ready. More
by M14STONE
Employees Worked With
