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Jessup Auto Plaza
Cathedral City, CA
1,582 Reviews
When you arrive at the Jessup Auto Plaza service department, you will find the accommodations clean and well-lit. We have a nice customer lounge with T.V., complimentary Wi-Fi internet, Starbucks coffee, pastries and other creature comforts.
Jessup Auto Plaza has 44 Service Bays to ensure we can meet your needs in a timely manner. Our service technicians are ASE and GM certified. We have 2 GM World Class technicians and several GM Master techs so we can service or repair your vehicle to factory standards.
For larger repairs, the Jessup Auto Plaza Body Shop is state-of-the-art. We have all the high-tech tools and we use only genuine GM Parts. Our GM Master techs and GM World Class technicians can restore your vehicle to "like it never happened" condition, and our work is guaranteed for as long as you own your vehicle. Your vehicle safety and performance is nothing to gamble on. Bring it to Jessup Auto Plaza and rest assured your work order will be completed to factory standards. We work with all major insurance companies and we will take care of the details to get you back on the road.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:30 PM
Tuesday 8:30 AM - 8:30 PM
Wednesday 8:30 AM - 8:30 PM
Thursday 8:30 AM - 8:30 PM
Friday 8:30 AM - 8:30 PM
Saturday 9:00 AM - 8:30 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 1,582 reviews
October 14, 2024
Very professional people helped us. We were treated very well. Very Clean dealership. We are very Happy with our purchase. We were treated very well. Very Clean dealership. We are very Happy with our purchase. More
by laresdrywall
Verified Customer
October 14, 2024
Stan is the best! Jessup service is unbeatable. I’ve had many different cars from all over the desert and Jessup is hands down the best. Jessup service is unbeatable. I’ve had many different cars from all over the desert and Jessup is hands down the best. More
by amber41
October 14, 2024
Professional and knowledgeable staff. Getting a free Uber ride home and back was a plus. Getting a free Uber ride home and back was a plus. More
by sschambera
Employees Worked With
October 14, 2024
Jessup Auto Service makes me feel like family. I feel loved and appreciated.Sean Tisdale has been extremely wonderful to me as well as Ron, Sergio, and all the other great men & women there. Th I feel loved and appreciated.Sean Tisdale has been extremely wonderful to me as well as Ron, Sergio, and all the other great men & women there. Thank you!!! Lisa D Coleman More
by lisalimo
Employees Worked With
October 14, 2024
I have never had a more pleasant experience with an auto dealership before, and this was GREATLY due to the performance of Sean Tisdale! Thank you, again. I will value Jessup Auto Plaza for their commitme dealership before, and this was GREATLY due to the performance of Sean Tisdale! Thank you, again. I will value Jessup Auto Plaza for their commitment to excellence. More
by MOOREOFPHILIP
Employees Worked With
October 14, 2024
When I called for an appointment for an oil change, I also requested that the technician drive my car for an opinion on how hard it is to steer. They said “absolutely”. But when I arrived Melly said I’d also requested that the technician drive my car for an opinion on how hard it is to steer. They said “absolutely”. But when I arrived Melly said I’d have to leave my car 2-3 days as they have limited technicians to run a diagnostic on the steering. WTH??? Jessup replaced the power steering in January 2024 and the steering isn’t great. I could have chosen a much cheaper place for the oil change!!! More
by Km.grewe
Employees Worked With
October 13, 2024
Excellent customer service! I purchased a truck sight unseen and had it delivered. They were very timely in handling all of the arrangements. When I recieved the truck there wer I purchased a truck sight unseen and had it delivered. They were very timely in handling all of the arrangements. When I recieved the truck there were some small things I was not aware of, I notified them and they did everything they could to make it right. I would give them my business again! More
by jayme.bednarek
October 13, 2024
From the initial contact, the follow-up dealing with our insurance company, Amanda proved exceptionally professional, kind, patient and super knowledgeable. We ended up paying some out of pocket to repair insurance company, Amanda proved exceptionally professional, kind, patient and super knowledgeable. We ended up paying some out of pocket to repair some other small dings so that the outcome of the body repair was like a Concours car! Since you only offer "Very Good" as responses below- we would like to say that Amanda's work and how she represented Jessup was exceptional, truly. More
by greenkup
Employees Worked With
Amanda Lara
October 13, 2024
Everyone I was encountered was very professional and helpful. I’m very happy with my purchase. helpful. I’m very happy with my purchase. More
by rhett.elton
October 12, 2024
Great and efficient service. Frank the adjuster was receptive to my issues and had my repair completed in less than a week. He was organized, considered my financial issues, an Frank the adjuster was receptive to my issues and had my repair completed in less than a week. He was organized, considered my financial issues, and overall, was very professional and approachable to work with. He even provided a small bottle of touch up pant for future scrapes/issues! And the truck was returned washed and detailed! Thanks! More
by FFBill
Employees Worked With
Frank
