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Jessup Auto Plaza
Cathedral City, CA
1,580 Reviews
When you arrive at the Jessup Auto Plaza service department, you will find the accommodations clean and well-lit. We have a nice customer lounge with T.V., complimentary Wi-Fi internet, Starbucks coffee, pastries and other creature comforts.
Jessup Auto Plaza has 44 Service Bays to ensure we can meet your needs in a timely manner. Our service technicians are ASE and GM certified. We have 2 GM World Class technicians and several GM Master techs so we can service or repair your vehicle to factory standards.
For larger repairs, the Jessup Auto Plaza Body Shop is state-of-the-art. We have all the high-tech tools and we use only genuine GM Parts. Our GM Master techs and GM World Class technicians can restore your vehicle to "like it never happened" condition, and our work is guaranteed for as long as you own your vehicle. Your vehicle safety and performance is nothing to gamble on. Bring it to Jessup Auto Plaza and rest assured your work order will be completed to factory standards. We work with all major insurance companies and we will take care of the details to get you back on the road.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:30 PM
Tuesday 8:30 AM - 8:30 PM
Wednesday 8:30 AM - 8:30 PM
Thursday 8:30 AM - 8:30 PM
Friday 8:30 AM - 8:30 PM
Saturday 9:00 AM - 8:30 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 1,580 reviews
October 09, 2024
very good, the loner car very goog Thanks for all your help. They call me every day for all updates . help. They call me every day for all updates . More
by TYDARRYL
Verified CustomerEmployees Worked With
October 09, 2024
Service was outstanding and the service Advisor was friendly knowledgeable.and very courteous. We love Jessup Auto and love the technicians there. friendly knowledgeable.and very courteous. We love Jessup Auto and love the technicians there. More
by DEETISDALE16
Employees Worked With
October 09, 2024
Great! He is always helpful and courteous. He always lets me know when it’s time to do the mileage tune ups the car needs. He is a great service rep. He is always helpful and courteous. He always lets me know when it’s time to do the mileage tune ups the car needs. He is a great service rep. More
by emersonkay2
Employees Worked With
October 09, 2024
El verano del 2023 lleve el carro por el problema del aire acondicionado y no me solucionaron el problema hasta el verano del 2024; que manejamos 2 mil millas sin aire acondicionado con toda mi familia y aire acondicionado y no me solucionaron el problema hasta el verano del 2024; que manejamos 2 mil millas sin aire acondicionado con toda mi familia y aun así duran muchos días en solucionar el problema. More
by ANAVARRO672011
Employees Worked With
October 09, 2024
Very nice person and service on time he always take care my service truck nice my service truck nice More
by Gaska_1009@hotmail.com
Employees Worked With
October 09, 2024
Everything was professional with timely service. The dealership is clean and well laid out. I like the Uber service. The dealership is clean and well laid out. I like the Uber service. More
by alan_bot
Employees Worked With
October 09, 2024
The sales Man Nelson was awsome answer all my questions and it went fast and easy, ill will be coming back and it went fast and easy, ill will be coming back More
by OLGA_BARRERAS14
October 09, 2024
Go somewhere else so they can explain about things they didn't even try to help couldn't get a general idea when I can a tow hitch harness and still don't know when it is can get it gonna go to another dea didn't even try to help couldn't get a general idea when I can a tow hitch harness and still don't know when it is can get it gonna go to another dealer More
by LOUIESTEELERFAN1975
Employees Worked With
October 09, 2024
Stan is knowledgeable and did a good job with a quick turnaround to get my Vette going!! turnaround to get my Vette going!! More
by JTATEBIGORANGE
Employees Worked With
October 09, 2024
Worst service we have ever experienced. Told us to bring car in for recall (we had not lights etc) when they got the car they told us they didn't have the part. No loaner the first day. Told us to bring car in for recall (we had not lights etc) when they got the car they told us they didn't have the part. No loaner the first day. The next day received a loaner which we had for 13 days. Summary sheet said all work had been completed. Rattle is still there. Sheet said we refused to ok a new air filter - no one ever asked us about that so now will have to take it back in to somewhere else and have that done. Disorganized, uncommunicative - could not get a return call from Stan so finally called our salesman, David, and we received a call back immediatley. Left many messages - heard nothing from dealership. Worst experience ever and we bought a new Cadillac for the first time. Now wondering if that wasn't a huge mistake for many reasons. More
by 51happychick
