Jim Butler Chevrolet

I have always had great customer service with the service center no issues what so ever. However I have been experiencing an unfathomable amount of electrical issues with the truck since purchased in Mar center no issues what so ever. However I have been experiencing an unfathomable amount of electrical issues with the truck since purchased in March 2025. It has been in to have service done on 5 different times. Each time electrical issues were stated and not resolved. On the Fifth time going in Jan 2026 it as finally resolved. The service Tech decided to check all the modules to find that most were out of date by quite sometime. My issue is that these modules were never checked all the past times to verify they were updated. This is very frustrating to find out that the "Multi point Inspection" was not being performed correctly. Equally frustrating that there was no way for me to know that there was additional modules to be updated other than the radio update that i can do myself. There was no service bulletin put out for these updates nor was i notified of updates needed. I am giving a three star because i always have a great experience with the service department with everyone and helping... But this basic service of verifying my truck is updated not happening 4 times in a row is not acceptable. More

You charge to much and it should have been covered under the extended warranty and it took why to long to repair and you did the repair with out asking me if I wanted it done. You charged me 155.00 dollars the extended warranty and it took why to long to repair and you did the repair with out asking me if I wanted it done. You charged me 155.00 dollars for the same repair I could have gotten done at walmart for 38.00 dollars. More

Nik Nordman and Chris Saettele were very professional and listened to what I wanted on the vehicle and found it for me. I appreciated their pricing on the trade-in, net additional cost, and even bought 3 ext listened to what I wanted on the vehicle and found it for me. I appreciated their pricing on the trade-in, net additional cost, and even bought 3 extended warranties as i am planning to keep this vehicle more than 3 years. Professional at every step! More

Fuzz/Bill was personable and knowledgable and made this transaction easy even with backend paperwork being a bit of a hassle but all in all a great experience and would work with Fuzz and Jim Butler transaction easy even with backend paperwork being a bit of a hassle but all in all a great experience and would work with Fuzz and Jim Butler More

Had to have two front tires replaced 1 week after purchace of my vehicle and was extremely disappointed purchace of my vehicle and was extremely disappointed More

The only reason it’s getting a good review at all is because of the dealer who did all of my paper work. Chris Lowry flirted with me , exchanged pictures , and tried conning me into buying the car I was because of the dealer who did all of my paper work. Chris Lowry flirted with me , exchanged pictures , and tried conning me into buying the car I was already going to buy without his flirting. He’s a Poor car salesman , who clearly has no skill of selling cars unless he is telling women he will take them out on dates and even then …. I bet he wouldn’t pull that stuff if my dad or any man was with me. Women should watch out for him. As a matter of fact a supervisor should be watching him with women to make sure he stays professional More

There was sticker shock on the amount of the fix, but then I had to remind the person I was dealing with that I had extended warranty then I had to remind the person I was dealing with that I had extended warranty More

Quick and knowledgeable service staff. Clean and organized shop and waiting area. Wil be back and recommend to others. Clean and organized shop and waiting area. Wil be back and recommend to others. More

Salesman (Fuzz) and staff made our car buying experience easy and enjoyable. He found the exact car we wanted and the delivery time was as promised. easy and enjoyable. He found the exact car we wanted and the delivery time was as promised. More