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Jim Butler Chevrolet

Fenton, MO

Overview
Employees
Reviews
Vehicles
4.3
8,394 Reviews
For over 45 years we've built our business on one simple idea - put our customer first. From a huge selection of inventory to transparent pricing and flexible financing we are dedicated to find the perfect vehicle for you, our customer. You don't become a national top dealer by accident; you become number one by earning trust. Jim Butler Chevrolet is your Chevy Dealer of the Year for ten years in a row! We serve customers looking for a new Chevrolet or used vehicle in the St. Louis Metro and surrounding areas! Visit us today and find out why we're the #1 Chevy Dealer in the Midwest!
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759 Gravois Bluffs Blvd

Fenton, MO

63026

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Showing 8,394 reviews

September 20, 2026

Everyone was courteous and I felt well taken care of. I will be bringing it back, if I need any more service work done. More

by modouglas02
Recommend Dealer
Yes
Employees Worked With
Dylan?Dallas?
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September 18, 2026

This was the most transparent and easy negotiation and car deal. The sales and finance folks were great. They stayed and got us out the door in quick order and they follow ups with you and make sure your More

by Todd.P
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Craig Cattau (5 Stars)
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September 18, 2026

People are great to work with. Facility is always clean. Coffe is great too and of course free water. More

by pstapleton79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephanie is service
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September 17, 2026

We have bought at least 7 vehicles from Jim Butler Chevrolet. At least 4 from Brian. Top notch More

by jondagray
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Ries
5.0
This rating includes all reviews, with more weight given to recent reviews.
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September 17, 2026

Everyone is very friendly and seems to enjoy their job. I got in fast and everything went smoothly. More

by sgannon14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Rhame
5.0
This rating includes all reviews, with more weight given to recent reviews.
Doug Darr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Saettele
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Zarlingo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stacey Thornton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Toni Oden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caleb Varney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chuck Geringer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Marshall
5.0
This rating includes all reviews, with more weight given to recent reviews.
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September 17, 2026

Jim Butler is a great car dealership. I would recommend them to anyone looking for a new or pre-owned car. More

by bwaters7784
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chuck Geringer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
September 17, 2026

They want you to use their service department and keep their employees working but then they make you wait hours and hours for an oil change (with an appointment) and for all service, with an appointment More

by lmrichter1960
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brian Ries
1.0
This rating includes all reviews, with more weight given to recent reviews.
Print
September 16, 2026

Second vehicle from butler . Found the car I wanted and gave it the service it required. More

by EAHILEMAN
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Craig
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Sep 18, 2026 -

Jim Butler Chevrolet responded

Thank you for choosing Butler for your second vehicle purchase! We're thrilled you found the car you wanted and that our team was able to provide the service and support you needed throughout the process. Your continued trust means a great deal to us, and we appreciate you taking the time to share your experience. We hope you enjoy your new vehicle and look forward to helping you again in the future!

September 16, 2026

I recently visited Jim Butler in Fenton for an oil change, and I want to give a special shout-out to Stephanie for her excellent customer service! When I arrived, I initially sat in my car for a wh More

by randerson314
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephanie
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Sep 18, 2026 -

Jim Butler Chevrolet responded

Thank you for taking the time to share your feedback. We're glad Stephanie was able to turn your visit into a positive experience. Providing friendly, attentive, and informative service is what we strive for, and it's wonderful to hear that she took the time to help you locate your coupons, explain the oil change process, and ensure all your questions were answered. We also appreciate your honest comments about the arrival experience. Making every customer feel welcomed and acknowledged from the moment they arrive is extremely important, and we'll share your feedback with our team as we continue working to improve. Thank you for recognizing Stephanie's efforts and dedication to customer care. We truly value your business and look forward to serving you again at Jim Butler in Fenton!

September 16, 2026

It took 2 hours for oil change. Also the chairs in the wait area are very uncomfortale More

by gary1828
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kim Hausmann
2.0
This rating includes all reviews, with more weight given to recent reviews.
Chuck Geringer
2.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Sep 18, 2026 -

Jim Butler Chevrolet responded

Thank you for your feedback. We sincerely apologize for the longer-than-expected wait time during your oil change visit. We understand that two hours is frustrating, and we know your time is valuable. We also appreciate you bringing the waiting area seating to our attention. Customer comfort is important to us, and we'll be sure to share your comments with our team as we look for ways to improve the experience for our guests. We value your business and your honest feedback, as it helps us identify areas where we can do better. We hope to have the opportunity to provide you with a quicker and more comfortable visit next time. Thank you for choosing us.

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