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Jim Butler Chevrolet

Fenton, MO

Overview
Employees
Reviews
Vehicles
4.3
8,308 Reviews
For over 45 years we've built our business on one simple idea - put our customer first. From a huge selection of inventory to transparent pricing and flexible financing we are dedicated to find the perfect vehicle for you, our customer. You don't become a national top dealer by accident; you become number one by earning trust. Jim Butler Chevrolet is your Chevy Dealer of the Year for ten years in a row! We serve customers looking for a new Chevrolet or used vehicle in the St. Louis Metro and surrounding areas! Visit us today and find out why we're the #1 Chevy Dealer in the Midwest!
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759 Gravois Bluffs Blvd

Fenton, MO

63026

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Showing 8,308 reviews

July 11, 2026

Rodney and Caleb were a pleasure to deal with. My used car had an issue that needed to be addressed and they were both helpful even after the sale was done. Jim Butler Chevrolet in Fenton is a w More

by rand93
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Caleb Varney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rodney Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
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July 10, 2026

Wonderful experience from start to finish! Brian, my salesman knew what I wanted and took care of me the entire time. Tara in Finance was awesome too. Thank you More

by bjubelt
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Ries
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tara in Finance
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July 10, 2026

Everyone’s been helpful and very nice to me and respectful and get me in a time limit if availability is open More

by bws.stein
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don Bay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Palmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
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July 10, 2026

been a while since ive done buisness with a car dealership......but must say the overall experience was pleasant. More

by ohlmaned
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Bryan Palmer
4.0
This rating includes all reviews, with more weight given to recent reviews.
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July 09, 2026

Love Jim Butler Gravios Bluff and Love Stacey as my Financer couldn't have had a better peron More

by LOVETTADAVIS76
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stacey Thornton
5.0
This rating includes all reviews, with more weight given to recent reviews.
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July 08, 2026

Fast friendly. Helped get me into what I needed. They worked with me and what I can do. More

by JEREMYJOHNSONROCKS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeremy Carle and Bryson
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July 08, 2026

Everyone was very professional and very kind. Rodney was very good at making the situation light when he could tell that I was stressed during the “waiting” period to see if I got approved for th More

by minniebird4
Recommend Dealer
Yes
Employees Worked With
Rodney Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : T Lavin (I don’t remember her first name she dealt with the loan and title signing with me)
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July 07, 2026

Whole process went fine No issues. Enjoying my new truck. Nick, Chris and Stacey were professional. More

by stking110
Recommend Dealer
Yes
Employees Worked With
Chris Saettele
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stacey Thornton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nik Nordin
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 09, 2026 -

Jim Butler Chevrolet responded

Thank you for the great review! We're thrilled to hear the entire process went smoothly and that you're enjoying your new truck. We'll be sure to share your kind words with Nick, Chris, and Stacey. Providing a professional and hassle-free experience is what we strive for, and it's wonderful to know they delivered that for you. Congratulations on your new truck, and thank you for choosing us. We appreciate your business and look forward to helping you again in the future!

July 06, 2026

Made an appointment on line which I couldn’t get in for almost a month. Explained what the appointment was for and only to find out when I brought it in they wanted me to leave my truck for 3 days. That is More

by rickkeune
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Stephanie
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Jul 09, 2026 -

Jim Butler Chevrolet responded

Thank you for taking the time to share your feedback. We sincerely apologize for the frustration and inconvenience you experienced. We understand how disappointing it is to wait nearly a month for an appointment, only to learn that additional time would be needed to diagnose and complete the repair. We also recognize that a two-hour wait for an oil change and the need to make another trip for the original concern did not meet your expectations. That said, we're pleased to hear that the team member who assisted you provided excellent service. We'll be sure to share your kind words with her, as she will appreciate the recognition. Your feedback is valuable and helps us identify opportunities to improve our scheduling, communication, and service processes. We're sorry we fell short during your visit and appreciate you bringing these concerns to our attention.

July 06, 2026

Kayla Merrick in the service department is the reason why we purchase our vehicles there and the only service advisor we will use she is the best! More

by njbassangler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kayla Merrick
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Jul 09, 2026 -

Jim Butler Chevrolet responded

Thank you so much for your wonderful review! We're thrilled to hear that Kayla Merrick has earned your trust and loyalty. Kayla is a valued member of our service team, and it's great to know that her dedication, professionalism, and commitment to customer care have made such a positive impact on your experience. We'll be sure to share your kind words with her—recognition like this means a lot. Thank you for choosing us for your vehicle purchases and service needs. We truly appreciate your continued support and look forward to serving you for many years to come!

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