Jim Butler Chevrolet

The online mileage was 3 miles. The actual mileage 49++ miles. The truck is rated as new, but it’s actually used. I should have been offered more incentives. The actual mileage 49++ miles. The truck is rated as new, but it’s actually used. I should have been offered more incentives. More

I thought service cost was very high! I had installed batteries in car fob myself and they were done properly. They worked at time when I came into dealership. . Didn’t understand I had installed batteries in car fob myself and they were done properly. They worked at time when I came into dealership. . Didn’t understand why cost was $91;to tell me they were working. I had checked locking and unlocking my car doors after changing batteries. I ran an errand after and got message again “remote not detected”. I thought car fob might need to reprogrammed or resynchronized, but they said not so. I had read on the internet that could be the problem of why I was getting “remote not detected” in car a couple of different times that particular week. That was why I came in. Lady who worked with me was very polite and courteous. More

I have a transmission problem and they said it’s fine but it’s not shifting like it should it’s not shifting like it should More

If you want my input call me worst experience ever you need to get your xxxx together need to get your xxxx together More

Always quick and easy when I come in for service. Greeted by friendly personnel every time Greeted by friendly personnel every time More

I stopped in Herculaneum Chevrolet dealer had the worst experience I have ever had at a dealership went 20 miles father to Jim, Jim Butler at Fenton Missouri, has the best experience I have ever had even e experience I have ever had at a dealership went 20 miles father to Jim, Jim Butler at Fenton Missouri, has the best experience I have ever had even expect to experience at a dealership they treated me like I was their family total totally Dominick was the best you could find. I can go all around the United States and find better than Dominick ours good he was super and Jeff what is the same way just very very friendly. Thanks for being there when I decide to buy another vehicle I definitely will come to Jim Butler Chevrolet. Thanks again. More

Bryan L. Was outstanding. Bryan didn’t pressure me and he was very professional and efficient. Zora was extremely helpful and intelligent. She needs a raise. Was outstanding. Bryan didn’t pressure me and he was very professional and efficient. Zora was extremely helpful and intelligent. She needs a raise. Jeff too. More

Truck was brought in on a Monday with appointment for battery issue, compass not working and radio issues since truck was purchased new. Was notified testing was being done. Notified on Friday that a p battery issue, compass not working and radio issues since truck was purchased new. Was notified testing was being done. Notified on Friday that a part needed to be ordered and may arrive the next Wednesday. Truck was finally partially completed after 10 days. Battery was replaced and module for compass was installed. Radio issue was still not resolved after over 2 years of issue( GM still waiting on a fix ). Requested a loaner car and was told none available!!! Service employees were very polite and informative on issues.. My concern was length of repair diagnosis, no loaner vehicle available, and radio issue still not resolved after over two years. More