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Jim Butler Chevrolet

Fenton, MO

4.3
8,430 Reviews
For over 45 years we've built our business on one simple idea - put our customer first. From a huge selection of inventory to transparent pricing and flexible financing we are dedicated to find the perfect vehicle for you, our customer. You don't become a national top dealer by accident; you become number one by earning trust. Jim Butler Chevrolet is your Chevy Dealer of the Year for ten years in a row! We serve customers looking for a new Chevrolet or used vehicle in the St. Louis Metro and surrounding areas! Visit us today and find out why we're the #1 Chevy Dealer in the Midwest!
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759 Gravois Bluffs Blvd

Fenton, MO

63026

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Showing 8,430 reviews

October 19, 2026

I felt no pressure to buy. I knew what I wanted and Matt trusted I would be back the next business day to see a vehicle that he had to bring over from another lot. When we go More

by MWMURPHY120
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Saettele
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Vallee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Zarlingo
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 18, 2026

Service managers are awesome and make sure the job is done right, mile and chuck are awesome, sorry if I messed up their names More

by eb082900
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chuck Geringer
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 17, 2026

I'm actually disappointed, my daughter and I went in there to look at a used car in a certain price range and we were never asked what our price range was and what our budget was.. reset her over 2 hour More

by MDLCRBLDERLFM
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jacob Clinton
4.0
This rating includes all reviews, with more weight given to recent reviews.
October 16, 2026

I have a 2025 Silverado High Country with 14,000 miles on it. I brought it in for my brakes making noise they told me my brakes were good and if i wanted to have them take the brakes off and coat them with More

by DMC6043
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chuck Geringer
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 16, 2026

I have brought three other cars from Jim Butler in Fenton 2 were used 1 new now this one ..l have had no problems with the dealership .. More

by JANETIVORY5723
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rodney Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 16, 2026

Everyone at the dealership was very professional, the dealership is clean, everyone’s very respectful More

by d.sonntag
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chuck Geringer
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 16, 2026

everything was done in a timely manner, place is always clean and in order, and friendly. More

by cchar41
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Palmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 16, 2026

I was met with a young lady when I first entered the service center who was friendly and started me out on my service I needed. It was the first service for my new 2026 Equinox, and a technician took me More

by ruben2375
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Ries
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 15, 2026

Have to be honest, was told 60 minutes then 90 and it took 120 minutes. Friendly service and overall solid dealership though. More

by jmav29
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Forget the persons name. Female though.
Oct 17, 2026 -

Jim Butler Chevrolet responded

Thank you for your honest feedback. We truly appreciate you choosing Jim Butler Chevrolet and are glad to hear you found our team friendly and had an overall positive experience. We also understand how frustrating it can be when the wait time is longer than expected. We apologize that your visit took 120 minutes after initially being quoted 60 to 90 minutes. Your feedback is valuable and helps us improve our communication and scheduling processes. We appreciate your patience and hope to provide you with a more efficient experience on your next visit. Thank you for giving us the opportunity to earn your business!

October 14, 2026

Try to upsell service that is not required for warranty, However told me if I do not do the service the warranty will be void More

by jimstrubhart
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 16, 2026 -

Jim Butler Chevrolet responded

Thank you for sharing your feedback. We are concerned to hear that you felt pressured into services you believed were unnecessary and that you were given the impression your warranty could be voided if you declined them. Transparency and clear communication are extremely important to us, and we would like the opportunity to review exactly what was discussed during your visit. Please reach out to our Service Manager, Chuck Geringer, at cgeringer@jimbutlerautogroup.com so we can look into your experience and address your concerns directly. We appreciate your feedback and hope to have the opportunity to make this right.

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