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Jim Butler Chevrolet

Fenton, MO

4.3
7,661 Reviews
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759 Gravois Bluffs Blvd

Fenton, MO

63026

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Showing 7,662 reviews

March 04, 2024

I took my vehicle in on Jan 20, 2024 they had it for 4 days, was told there was nothing wrong with my vehicle. I had to take it back 4 days after getting it back then they had it for a month because the b More

by sl24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kim Hausmann
3.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 08, 2024 -

Jim Butler Chevrolet responded

Thank you for taking the time to leave us your feedback. We apologize if your experience did not live up to your expectations. Our records indicate that we had your vehicle so long because parts were on back order. Our records also indicate that your service advisor kept you up to date on the status of your vehicle. We do understand your frustration, however, we do not make the parts, therefore we are at the mercy of GM. If you wish to further discuss your experience, please reach out to our service manager directly at 636-717-2790.

March 04, 2024

Adnan was a rock star. Great experience with no issues. Tara did a great job with the financing More

by bdeely
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adnan
Mar 08, 2024 -

Jim Butler Chevrolet responded

Congratulations on your new vehicle! Thanks for highlighting some of our staff who helped make this such a great experience! Please don't hesitate to reach out to us if there's anything more we can do!

March 02, 2024

Fast service . Friendly service associates who answered questions regarding my service on 2018 GMC Sierra! Thanks More

by TJ58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 08, 2024 -

Jim Butler Chevrolet responded

It is great to hear everything was done quickly and to your satisfaction! We hope to see you soon!

March 02, 2024

Eric was very good . He answered all my questions that I had and even called me after hours to answer a question I had about the car I bought . Very customer friendly and More

by TLOCH1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eric Ruchala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 08, 2024 -

Jim Butler Chevrolet responded

Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle!

March 01, 2024

I will never take my car to them again and would not refer them to anyway. Took my vehicle to them to fix and spent 4k with them to get my car back worse then when I brought it to them. They tried to sa More

by cboyer5
Recommend Dealer
No
Employees Worked With
Kayla
Mar 08, 2024 -

Jim Butler Chevrolet responded

Thank you for taking the time to leave us your feedback. Our records indicate that you were sent an estimate and was able to approve or decline the repairs done. I will be sure to speak with the service manager regarding your concerns. If you wish to further discuss your experience, please reach out to our service manager directly at 636-717-2790.

March 01, 2024

This dealership is very reasonable and kind, they keep you informed every step of the way. They are there to help you spend less and save more! More

by twikoff1995
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 08, 2024 -

Jim Butler Chevrolet responded

Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle!

March 01, 2024

Great service! my sales person was Bryan Lagunas he made sure to update us on when the car would arrive or if it would be a little later. More

by VANESSASULLIVAN15
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bryan Lagunas
Mar 08, 2024 -

Jim Butler Chevrolet responded

Congratulations on your new vehicle! Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle!

March 01, 2024

Was a easy experience. Blake Welch was a excellent salesman. No pressure anywhere along the line and no unnecessary add on fees. More

by markniehoff
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stacey Thornton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 08, 2024 -

Jim Butler Chevrolet responded

Congratulations on your new vehicle! Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Jim Butler Chevrolet, INC.. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 01, 2024

Very nice and polite to me during the time I waited to get my car services More

by wilmadeanjames2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 08, 2024 -

Jim Butler Chevrolet responded

We appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 01, 2024

Kim Housman is the very best service writer I’ve ever had any place to work with. More

by dalemcintyre09
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 08, 2024 -

Jim Butler Chevrolet responded

Thanks for highlighting some of our staff who helped make this such a great experience! We sincerely value your business and look forward to your next visit!

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