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Jim Butler Chevrolet

Fenton, MO

4.3
7,766 Reviews
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759 Gravois Bluffs Blvd

Fenton, MO

63026

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Showing 7,766 reviews

February 29, 2024

"Adnan at Jim Butler Chevrolet made buying a used car as good as it gets. I will highly recommend him and the dealership to all of my family and friends who are looking for a vehicle. If you are in the mark More

by 4thekings
Recommend Dealer
Yes
Employees Worked With
Adnan Kahvedzic
Mar 08, 2024 -

Jim Butler Chevrolet responded

Congratulations on your new vehicle! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

February 29, 2024

Spent most of my time waiting on the loan officer! ! She was to busy talking to a customer about his vacationing in Ireland!! I felt so bad for my sales guy!! Then she was way to pushy about me buying More

by cayenne796
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Joe sales guy was doing a great job!! Tera loan officer way too pushy!!
Mar 08, 2024 -

Jim Butler Chevrolet responded

Congratulations on your new vehicle! Thank you for taking the time to let us know how we did. We hope you have a great day!

February 29, 2024

Installed my old Valve stems in my new tires on two of the 4 they Did not order the new hubcap I requested. Went back to have one tire fixed with the old Valve stem because it was leaking But they would n More

by danehud
Sales Price Transparency
Purchase Time
Recommend Dealer
No
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kim Hausmann
Mar 08, 2024 -

Jim Butler Chevrolet responded

Thank you for taking the time to leave us your feedback. We apologize if your experience did not live up to your expectations. We normally do not replace valve stems unless they are broken off, leaking badly, or pointed out. Our records indicate that you ordered a wheel but did not order a hubcap. If you wish to replace your hubcap, please reach out to our parts department.

February 28, 2024

Service adviser answered all my questions. And my concerns to my satisfaction Is very courteous and professional More

by sg4252
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 02, 2024 -

Jim Butler Chevrolet responded

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Jim Butler Chevrolet, INC.. We do hope we can be of assistance in the future. Take care!

February 28, 2024

I had to reach out more than the dealership did to find out the status on the repairs. Wasn't able to talk to anyone when I picked up my vehicle so hoping the problem won't happen again in the futue More

by urban1026
Recommend Dealer
Yes
Employees Worked With
Wyatt
Mar 02, 2024 -

Jim Butler Chevrolet responded

Thank you for taking the time to leave us this feedback. I will be sure to speak with the servie manager regarding your concerns. If you wish to further discuss your experience, please reach out to our service manager directly at 636-717-2790.

February 28, 2024

I went 7 days without getting an update about the repairs to my vehicle. Had to call 3 times and speak to the service manager just to find out that vehicle had been ready for 2 days. Horrible customer servic More

by dnljns044
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Wyatt
Mar 02, 2024 -

Jim Butler Chevrolet responded

Thank you for taking the time to leave us your feedback. We apologize that your experience did not live up to your expectations. I will be sure to speak with our service manager regarding your concerns. If you wish to further discuss your experience, please reach out to our service manager directly at 636-717-2790.

February 28, 2024

I liked the dealership, liked Tyler, just wish I could have gotten a better price on trade in and or price on new truck. More

by paulyblue22
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tyler Ransom
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 02, 2024 -

Jim Butler Chevrolet responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Jim Butler Chevrolet, INC. and we hope to see you again soon!

February 27, 2024

I drove 6 hours to Jim Butler for my new truck, not only for the incredible price but also because of their unmatched reputation. I had an incredible experience at Jim Butler! Matt Vallee and Stacey Thornto More

by Christian Biggs
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tim Rhame
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Vallee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stacey Thornton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 02, 2024 -

Jim Butler Chevrolet responded

Congratulations on your new vehicle! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

February 27, 2024

Everyone was very nice and helpful from salesman to finance. I am enjoying my new vehicle More

by KWITTMAN61
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin Gaulden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Texas in finance was very good
Mar 02, 2024 -

Jim Butler Chevrolet responded

Congratulations on your new vehicle! Thank you again for taking the time to let us know how we did. We hope you have a great day!

February 27, 2024

Eric Alex and all the maintenance people were incredible definitely would recommend buying your vehicle here More

by SETHRUSK84
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eric Ruchala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex that works in the the sales dept
Mar 02, 2024 -

Jim Butler Chevrolet responded

Congratulations on your new vehicle! Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle!

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