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Jim Butler Chevrolet

Fenton, MO

Overview
Employees
Reviews
Vehicles
4.3
7,695 Reviews
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759 Gravois Bluffs Blvd

Fenton, MO

63026

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Showing 7,695 reviews

April 14, 2025

Both Brian Ries and Stacey Thornton were very professional and courteous, felt comfortable doing business with them More

by tkuelker278
Recommend Dealer
Yes
Employees Worked With
Brian Ries
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stacey Thornton
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 16, 2025 -

Jim Butler Chevrolet responded

Congratulations on your new vehicle! Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle!

April 14, 2025

Have had my car in there twice now for a rattle/vibration in my dashboard. It’s even worse More

by gloriaharwell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 16, 2025 -

Jim Butler Chevrolet responded

Thank you for bringing this to our attention. We sincerely apologize for the inconvenience you've experienced with your car. Our goal is to ensure every visit to our service center results in a positive outcome, and it's clear we fell short in this instance. We would like to make things right. Could you please contact our service manager directly at 314-274-1687 so you can bring your car back in at your earliest convenience? Our team will prioritize your vehicle and conduct a thorough inspection to resolve the issue. Additionally, we will ensure that this matter is handled with the utmost care and urgency. Thank you for your patience and understanding. We value your feedback and are committed to improving our services.

April 13, 2025

I started off my morning at a different dealership. Thankfully the vehicle I was going to purchase fell through. I stopped by Jim Butler’s on my way home. I ended up with a much nicer vehicle than I th More

by rlwoodjr7
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Hampe
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Apr 16, 2025 -

Jim Butler Chevrolet responded

Congratulations on your new vehicle! We appreciate your positive review about your recent experience with us! We hope to be of service to you again in the future. Best wishes, Jim Butler Chevrolet, INC.

April 11, 2025

Never talked to anyone about the issues with my car and why the fuel pump had to be replaced at 39,500 miles. No confidence in this car for sure. Nothing but problems since I bought it More

by SANDRACRUSE22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
1.0
This rating includes all reviews, with more weight given to recent reviews.
Chuck Geringer
1.0
This rating includes all reviews, with more weight given to recent reviews.
Zach Hunter
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 14, 2025 -

Jim Butler Chevrolet responded

We strive to provide the best possible service and support, and it's clear we fell short in your case. I would like to understand more about your situation and see how we can make things right. Could you please contact our service manager directly at 314-274-1687 so we can discuss your concerns in detail? Your feedback is invaluable as it helps us improve our products and services. We appreciate your patience and hope to restore your confidence in our brand.

April 11, 2025

Brian and Stacey were both wonderful to work with. Brian kept us updated throughout the whole process. Stacey made the financing easy. The dealership searched and found the exact car that we wanted. T More

by bkjamin
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Ries
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stacey Thornton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 14, 2025 -

Jim Butler Chevrolet responded

Congratulations on your new vehicle! Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle!

April 11, 2025

Always good service and great turn around time, highly recommended to use this service department! Always accommodating to my my needs. More

by mormino3854
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Hunter
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 16, 2025 -

Jim Butler Chevrolet responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Jim Butler Chevrolet, INC. and we hope to see you again soon!

April 11, 2025

Kim was great! I noticed my car's oil leak two weeks before I was meant to move to states. Kim communicated with me and did everything she could to help me meet my More

by Audrey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chuck Geringer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zach Hunter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 14, 2025 -

Jim Butler Chevrolet responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Jim Butler Chevrolet, INC. and we hope to see you again soon!

April 11, 2025

I had a bad tire and the Service Department was kind enough to work me in without an appointment - that's GREAT public relations! More

by HENSZ57
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kayla Merrick
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Apr 14, 2025 -

Jim Butler Chevrolet responded

Hi, reviews like this give us motivation and help us ensure we provide high-quality care. Thank you again for choosing Jim Butler Chevrolet, INC. and we hope to see you again.

April 11, 2025

Professional they always beat anyone else's price they offer the best price best deal total satisfaction More

by glokarwoski
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stacey Thornton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rodney
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Apr 14, 2025 -

Jim Butler Chevrolet responded

Congratulations on your new vehicle! Thank you for choosing Jim Butler Chevrolet, INC. as your first choice for all your automotive needs! We sincerely value your business and look forward to your next visit!

April 09, 2025

Jim butler definitely goes above and beyond . Service and sales . They make the experience that much better More

by pontgt7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim mann
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Apr 12, 2025 -

Jim Butler Chevrolet responded

Hi, we're so glad that we were able to go above and beyond your expectations! Thank you again for choosing Jim Butler Chevrolet, INC. and we hope to see you again.

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