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Jim Butler Chevrolet

Fenton, MO

4.3
7,630 Reviews
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759 Gravois Bluffs Blvd

Fenton, MO

63026

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Showing 7,631 reviews

November 04, 2023

Stacey Thornton was exceptional in every way. We highly recommend him to complete the sale . More

by Wayne
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stacey Thornton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chad Thompson did a great job showing us vehicles to choose from.
Nov 07, 2023 -

Jim Butler Chevrolet responded

Congratulations on your new vehicle! Thanks for highlighting some of our staff who helped make this such a great experience! We sincerely value your business and look forward to your next visit!

November 04, 2023

Very friendly, lots of options, they worked very hard to get us in the vehicle that we wanted. More

by dsmelton2020
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ian Jackson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 07, 2023 -

Jim Butler Chevrolet responded

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

November 04, 2023

I have known Kim for years and everything was great. Car was done sooner than expected More

by CONNIEH242
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 07, 2023 -

Jim Butler Chevrolet responded

It is great to hear everything was done quickly and to your satisfaction! If you have any further questions, please give us a call. We're always happy to help!

November 04, 2023

Worst service ever! Never get a call back! And major hassle to try to get help More

by davidlankfordjr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tim Rhame
1.0
This rating includes all reviews, with more weight given to recent reviews.
Tj Watkins
1.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 07, 2023 -

Jim Butler Chevrolet responded

Thank you for taking the time to leave your feedback. We apologize that your experience didn't live up to your expectations. If you wish to further discuss your experience, please reach out to our service manager directly at 636-717-3001.

November 03, 2023

From the service writer to the rental desk, nothing but first class. They really know how to be quick but still explain everything in comprehensible detail. More

by johnlydon3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Rhame
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stacey Thornton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Mason, Gene Wondell
Nov 04, 2023 -

Jim Butler Chevrolet responded

Our staff is committed to providing each of our clients with the best automotive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 03, 2023

Our sales person, Joseph Gregory, was excellent. He was very personable, informative, and helpful and made the buying process easy. More

by hgiersberg
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joseph Gregory, Robert Schneider
Nov 04, 2023 -

Jim Butler Chevrolet responded

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

November 03, 2023

Working with Stacy was a good experience. He got backed up in time so the wait was excessive in my opinion. The wait was longer than the process. He worked diligently with us though. More

by Rick k
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stacey Thornton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Danielle, Nik
Nov 07, 2023 -

Jim Butler Chevrolet responded

Thanks for highlighting some of our staff who helped make this such a great experience! Thank you so much again for your feedback! We hope you have a great day!

November 03, 2023

The best experience I’ve ever had buying a car,I’m going to refer all my family and friends,Jonathon was the best salesman I’ve ever dealt with,thank u so much for making to simply and fast for me. More

by jrw.mo.44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Osborn
Nov 07, 2023 -

Jim Butler Chevrolet responded

Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle!

November 03, 2023

Everything went well and everyone was very pleasant. I will definitely go back because of the climate there. More

by tdailey1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 07, 2023 -

Jim Butler Chevrolet responded

Hi there, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 03, 2023

Alec was very helpful in the buying process ,knowledgeable and friendly not pushy or else i would have left and went elsewhere.But i hate filling out surveys. More

by larrylwhalen
Recommend Dealer
Yes
Employees Worked With
Alec
Nov 07, 2023 -

Jim Butler Chevrolet responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Jim Butler Chevrolet, INC. and we hope to see you again soon!

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