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Jim Butler Chevrolet

Fenton, MO

4.3
7,661 Reviews
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759 Gravois Bluffs Blvd

Fenton, MO

63026

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Showing 7,662 reviews

October 27, 2023

For whom it may concern, I had bought a truck at jim butler in 2022 and had a good experience so when I started looking for another truck I reached out to my salesman Jay G. And they actually found me a More

by STUMPE2175
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stacey Thornton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Gaulden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 01, 2023 -

Jim Butler Chevrolet responded

We're pleased to know we have been able to exceed your expectations and really help you out! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 26, 2023

Lots of cheerful people more than willing to help find the perfect car for me. While financing is a little intimidating. Jim Butler Chevrolet made it easy to go through the process and even a couple of la More

by rath963
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Blake Welch in Sales and Tara in Financing.
Nov 01, 2023 -

Jim Butler Chevrolet responded

Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle!

October 26, 2023

My review was awesome, customer service was very knowledgeable and professional. He answer my questions and concerns. More

by linda.holmes.rh61
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Greg, Lindsey Chaney
Nov 01, 2023 -

Jim Butler Chevrolet responded

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

October 26, 2023

Ian was super friendly and helpful. Lindsey and Ian really worked hard to get me in my car! More

by pyastevenson3
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ian Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 01, 2023 -

Jim Butler Chevrolet responded

Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle!

October 25, 2023

Stacey was great! He made it easy to buy a new car. He gave me some great advice about warranties. More

by catcol474
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stacey Thornton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bryan Palmer, Lindsey Chaney
Oct 27, 2023 -

Jim Butler Chevrolet responded

Thanks for highlighting some of our staff who helped make this such a great experience! We look forward to your next visit! Take care!

October 25, 2023

poor communication from service team, overall a very poor experience, i will never take my vehicle here again More

by wjlvm9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
zach hunter
Oct 27, 2023 -

Jim Butler Chevrolet responded

Thank you for taking the time to leave your feedback. We apologize that your experience didn't live up to your expectations. We hate to hear that we lost your business. If you wish to further discuss your experience, please reach out to our service manager directly at 636-717-3001.

October 25, 2023

Ian Jackson was GREAT ! From before , during , and after the purchase of my Chevy Silverado! His communication, eagerness to help make sure I was getting a great deal, and m More

by benderlawncare
Recommend Dealer
Yes
Employees Worked With
Ian Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Lawson, John Zensen
Oct 27, 2023 -

Jim Butler Chevrolet responded

Congratulations on your new vehicle! Thanks for highlighting some of our staff who helped make this such a great experience! We sincerely value your business and look forward to your next visit!

October 24, 2023

Great customer service and very good communication while vehicle in shop. Appreciated their rebate I was unaware of More

by sasteinlage
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill "Fuzz" Steinlage
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 27, 2023 -

Jim Butler Chevrolet responded

We want all our clients to have a comfortable and stress-free experience with us! Thank you again for choosing Jim Butler Chevrolet, INC. and we hope to see you again.

October 24, 2023

Brought my car in for retro work for computer chips that weren’t available when I purchased the Tahoe. Kayla took care of me and got my car back way sooner than originally expected. She is always so amazing More

by chueyb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kayla
Oct 27, 2023 -

Jim Butler Chevrolet responded

Thanks for highlighting some of our staff who helped make this such a great experience! If you have any further questions, please give us a call. We're always happy to help!

October 24, 2023

Great service great inventory. Didn’t waste time got down to business. No problems at all. More

by 3719kbrown
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Stacey Thornton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caleb Varney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 27, 2023 -

Jim Butler Chevrolet responded

Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle!

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