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Jim Butler Chevrolet

Fenton, MO

4.3
7,716 Reviews
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759 Gravois Bluffs Blvd

Fenton, MO

63026

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Showing 7,716 reviews

September 07, 2023

I had to return my new vehicle to them because of a bad paint job. They were not able to fix it so they sent it to a body shop. They had my vehicle for two weeks. When I got it back it was dirty. They More

by dkisty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Willcox
Sep 10, 2023 -

Jim Butler Chevrolet responded

Thank you for taking the time to leave your feedback. We apologize that your experience was not to your satisfaction. I will be sure to speak with the service manager regarding your concerns. We suggest that you reach out to OnStar to explain your situation, maybe they will refresh your trial. If you wish to further discuss your experience, please reach out to our service manager, David at 636-717-3001.

September 06, 2023

Very happy with the service I received. I bought the car here but it is the first time I had my car serviced here. I feel I can trust they are an ethical operation I hope to continue to fee More

by anthonyfrisch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gene Wondell
Sep 14, 2023 -

Jim Butler Chevrolet responded

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Jim Butler Chevrolet, INC.. We sincerely value your business and look forward to your next visit!

September 06, 2023

I am very well pleased with the 2013 F150 we purchased. The sales staff was a little above what you would expect from a dealership. More

by aawehrle
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Bill "Fuzz" Steinlage
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 14, 2023 -

Jim Butler Chevrolet responded

We're pleased to know we have been able to exceed your expectations and really help you out! Thank you again for choosing Jim Butler Chevrolet, INC. and we hope to see you again.

September 05, 2023

We had a very good experience with the Dealership. The salesman, Alec Britton was very good and helpful and a genuinely nice person. The finance man, Joe was very informative and helpful as well. We w More

by jrgrubb
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alec Britton
Sep 10, 2023 -

Jim Butler Chevrolet responded

Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle!

September 05, 2023

I'm not sure if I can come up with 15 words but it was a great experience More

by tom39303
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gene Wondell
Sep 10, 2023 -

Jim Butler Chevrolet responded

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

September 05, 2023

Took my truck in for an oil change AND a tire rotation. My left rear tire was around 5 pounds low when I brought it in. I assumed they would inflate all tires to the proper level as part of the oil change More

by tomanibas
Recommend Dealer
No
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 05, 2023 -

Jim Butler Chevrolet responded

Thank you for taking the time to leave your feedback. We apologize that this happened to you. Your tires may have been rotated and not recalibrated. Either way, please bring the vehicle back so that we can make this right for you. Just speak with your service advisor that helped you when you were here. If you wish to further discuss your experience, please reach out to our service manager, David at 636-717-3001.

September 05, 2023

Hadda return because the first repair wasn't sufficient. Service Advisor and Dealership worked to arrange this repair was done quickly, correctly and to my (economic) satisfaction. Taking vehicle to this More

by pfontane
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 10, 2023 -

Jim Butler Chevrolet responded

Wow, it's experiences like yours that really keep us motivated! We sincerely value your business and look forward to your next visit!

September 03, 2023

Everyone I worked with was kind and helpful. I didn’t expect to drive off the lot with a new car that day, but they made it happen! More

by NEWNICQUILTS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tyler Ransom
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kelly
Sep 07, 2023 -

Jim Butler Chevrolet responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Jim Butler Chevrolet, INC. and we hope to see you again soon!

September 02, 2023

Great car buying experience. Able and willing to help. Friendly and knowledgeable staff, great people! More

by dentguy82
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tim Rhame
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stacey Thornton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Mason
Sep 07, 2023 -

Jim Butler Chevrolet responded

We're glad to hear you found our staff was so knowledgeable and helpful! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 02, 2023

Recent service was annual (for old truck) and 2 state inspections for an old car and the old truck. Service was fine. Service Advisor Kim Hausmann is very thorough. Dealership needs to improve the on- More

by pefontane
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 07, 2023 -

Jim Butler Chevrolet responded

Hi there, we are very happy to have provided you with such a positive experience! We hope to see you soon!

Sep 07, 2023 -

Jim Butler Chevrolet responded

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Jim Butler Chevrolet, INC.. We sincerely value your business and look forward to your next visit!

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