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Jim Butler Chevrolet

Fenton, MO

4.3
7,716 Reviews
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759 Gravois Bluffs Blvd

Fenton, MO

63026

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Showing 7,716 reviews

September 01, 2023

All we’re wonderfully to work with. Brian Riese in sales was amazing and on top of everything!! More

by amberwstar01
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Ries
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stacey Thornton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 07, 2023 -

Jim Butler Chevrolet responded

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

September 01, 2023

I had to bring my brand new equinox back because it had a bad paint job. They had it for two weeks. I just got it back and it is dirty inside and outside, I guess from being in the body shop and having wor More

by dkisty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Wilcox Yorama
3.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 07, 2023 -

Jim Butler Chevrolet responded

Thank you for taking the time to leave your feedback. We apologize that your vehicle wasn't returned to you in a better condition. I will be sure to speak with the service manager regarding your concerns. If you wish to further discuss your experience, please reach out to our service manager, David at 636-717-3001.

September 01, 2023

Wasn’t planning on buying just looking but ended up buying a new truck. Experience was good! More

by kenhale_62035
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Hutchinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 07, 2023 -

Jim Butler Chevrolet responded

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Jim Butler Chevrolet, INC.. We are always more than happy to assist you if anything else comes up. Take care!

September 01, 2023

Had a great experience with buying my new truck from Jim Butler Chevrolet. Our salesman Brian Aries did a great job! More

by seifalex72
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Brian Ries
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 07, 2023 -

Jim Butler Chevrolet responded

Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle!

September 01, 2023

Very good service we were very pleased All your people are pleasant. I'm not a big talker More

by bdelores401
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Aaron shoemaker, Alex Cox
Sep 07, 2023 -

Jim Butler Chevrolet responded

We're pleased to know we have been able to exceed your expectations and really help you out! We hope to see you soon!

September 01, 2023

After taking vehicle back 3 times they finally got it fixed.However, they wanted to charge us an additional amount for the original problem. I will never go back to this dealership. More

by FRANK.GATTO49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gene Wondell
Sep 07, 2023 -

Jim Butler Chevrolet responded

Thank you for taking the time to leave your feedback. We apologize that your experience didn't live up to your expectations. If you wish to further discuss your experience, please reach out to our service manager, David at 636-717-3001.

August 31, 2023

Tyler and Jim Butler were a pleasure to work with! I ordered my own spec Camaro and it took a year for delivery (which was expected). I bugged Tyler constantly for updated, and he always kept me up to More

by JIM.A
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tyler Ransom
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 07, 2023 -

Jim Butler Chevrolet responded

Thanks for highlighting some of our staff who helped make this such a great experience! If you have any further questions, please give us a call. We're always happy to help!

August 31, 2023

Great service, good communication. Great selection of vehicles. I would recommend this dealership to others More

by softballfreak7
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Blake
Sep 07, 2023 -

Jim Butler Chevrolet responded

Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

August 29, 2023

We have a 2012 Impala. Had "electrical issues" and required annual service too. Excellent follow-through by our Service Advisor Kim Hausmann. More

by pefontane
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 29, 2023

Bryan was great and so was Bob my finance manager . Thanks for the help guys. More

by waliyahummahaad
Recommend Dealer
Yes
Employees Worked With
Bryan Lagunas , Bob Schneider
Sep 07, 2023 -

Jim Butler Chevrolet responded

Thanks for highlighting some of our staff who helped make this such a great experience! If you have any further questions, please give us a call. We're always happy to help!

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