Jim Butler Chevrolet

I didn’t interact with Doug Darr so I can’t rate on that. The others were great. My overall experience with Jim Butler has been very good. I have purchased cars in the past from there. The others were great. My overall experience with Jim Butler has been very good. I have purchased cars in the past from there. More

Have always had good service with dealership until last time but they did make it right and went above and beyond to fix it time but they did make it right and went above and beyond to fix it More

Took my car in for service to fix excessive road noise and they said there was nothing they could do. If they would have their body shop look at it they might find the problem. Will look into Lemon law to and they said there was nothing they could do. If they would have their body shop look at it they might find the problem. Will look into Lemon law to resolve. I can't stand the road noise. More

Very friendly and welcoming atmosphere. It was my first time there and I was very impressed! Would definitely recommend Jim Butler Chevrolet! It was my first time there and I was very impressed! Would definitely recommend Jim Butler Chevrolet! More

Excellence from beginning to end of transaction! Completely satisfied! Great atmosphere. 👍2 Thumbs up! 👍 Until... The truck I thought could have been a bit more cleaner. But then it did rain af Completely satisfied! Great atmosphere. 👍2 Thumbs up! 👍 Until... The truck I thought could have been a bit more cleaner. But then it did rain after the purchase for 2 days. 🙂 More

I shop for more than five months looking for just the right truck or SUV, My salesman Robert Mason went above and beyond to help me find the perfect new truck! I will continue to do business with Jim But right truck or SUV, My salesman Robert Mason went above and beyond to help me find the perfect new truck! I will continue to do business with Jim Butler. Thanks again Robert Mason! More

Thanks to everyone for the help (and patience) when I need it. The service team at Butler is excellent. need it. The service team at Butler is excellent. More

waited 3 weeks for a appointment. When I showed up Advisor said it would take a couple of days. 2 Days later on Friday I called and the advisor said they would not get to it until Mon When I showed up Advisor said it would take a couple of days. 2 Days later on Friday I called and the advisor said they would not get to it until Monday or Tuesdoy. and he would get me a rental car. When I finally Picked up the car on Wednesday They said the problem was from rodents chewing wires. Was ok with paying bill but then they charged me for the rental they gave me because they were taking so long. Should have told me in the begining that I would have to pay for the rental. If i would have known would not have taken it. Won't be Going back. More

Had my truck sitting in the lot for 8 days before even touching it. Diagnosed as a “software update” that was causing my transmission to act up, but when asked if I could do the update myself, the answer touching it. Diagnosed as a “software update” that was causing my transmission to act up, but when asked if I could do the update myself, the answer was not unless I had the special tools which means I spent $380 for a software update that meant I was out of using my truck (which I use for work) for 8 days for a 30 min software update. More

Jim Butler has always taken care of the servicing of my car with speed and accuracey. I am always impressed with the service crew and staff. I love that there are women employed in automotive roles and ser car with speed and accuracey. I am always impressed with the service crew and staff. I love that there are women employed in automotive roles and servicing. More