Back

Jim Butler Chevrolet

Fenton, MO

4.3
7,627 Reviews
Contact Dealership

759 Gravois Bluffs Blvd

Fenton, MO

63026

Directions

By Type

Showing 7,627 reviews

May 27, 2023

Jim Butler Chevrolet thoroughly impressed me. Adnan was great sales person to deal with. Service Dept was awesome to work with as well getting dealer added items installed. More

by esasportsem
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adnan Kahvedzic
May 31, 2023 -

Jim Butler Chevrolet responded

Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle!

May 27, 2023

My lug nuts and right front passenger wheel were scratched and grooved. Had to find issue on my own no one mentioned to me and there is no way the personnel who preformed my vehicle service. I wil More

by nathan.r.norton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service person not listed.
May 31, 2023 -

Jim Butler Chevrolet responded

Thank you for taking the time to leave your feedback. We apologize that your experience didn't live up to your expectations. I will be sure to speak with the service managers regarding your experience. If you wish to further discuss your experience, please reach out to our Service Manager Gene Wondell at (636) 717-3030.

May 26, 2023

Kim is always a great help and takes excellent care of me when I bring my vehicles in. More

by Jack.Suetterlin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2023 -

Jim Butler Chevrolet responded

Thanks for highlighting some of our staff who helped make this such a great experience! We look forward to your next visit! Take care!

May 25, 2023

Worst place I've dealt with. They refuse to call me back after they replaced 2 tires, one due to a nail and they charged me for when when I have coverage for that. Had to call an More

by Krose3532
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kim Hausmann
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kayla, Gene Wondell
May 25, 2023 -

Jim Butler Chevrolet responded

Thank you for taking the time to leave your feedback. We apologize that your experience didn't live up to your expectations. Our records indicate that your wife approved the repair for your tires. It is not our responsibility to start a claim, but to follow up once a claim has been submitted. We do understand that you are upset about your rear tires not matching the front tires but the tires that you had prior were discontinued. Our records do not indicate that you have not been in within the past few months to do a power steering service. Your last power steering service was July of 2020. You're actually due for one now. Our records indicate that you haven't paid for an oil change since you purchased this vehicle from us. We have been charging your warranty company for your oil changes. If you wish to further discuss your experience, please reach out to our service manager Gene at 636-717-3030.

May 25, 2023 -

Krose3532 responded

Actually this is the wife, car owner, and if you check tour records you will see that the first year and a half no claims for the oil change were submitted to where they were suppose to go. As i stated you all gave me coupons to shut me up. Second when i called the claim company for the tires i asked if i was suppose to file the claim or if you were. They informed me that Jim Butler was in fact suppose to put in the claim that they deal with you all the time. And how am i suppose to update you with the claim info that i got on my own when you wont return my call. So thanks for your feedback. I will go elsewhere from now on.

May 25, 2023

The guys worked with me on what I needed and I got a car that I am happy with More

by tsyron64
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin Willis
May 29, 2023 -

Jim Butler Chevrolet responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

May 25, 2023

Stacey was awesome ,he was effective efficient and pleasant also very knowledgeable thanks for everything More

by claramatthews77
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stacey Thornton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stacey Thornton, Jr.
May 29, 2023 -

Jim Butler Chevrolet responded

Congratulations on your new vehicle! Thanks for highlighting some of our staff who helped make this such a great experience! We sincerely value your business and look forward to your next visit!

May 25, 2023

I didn't know exactly what vehicle my wife and I were looking fir, but with their great inventory of pre-owned vehicles and the help of their great salesman, Mike Collins, we found the perfect vehicle fi More

by 1970voss
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Collins
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2023 -

Jim Butler Chevrolet responded

Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle!

May 25, 2023

What can I say. Nothing good so I won’t comment. Not worth my time. More

by lahkohm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2023 -

Jim Butler Chevrolet responded

Thank you for taking the time to leave your feedback. We apologize that your experience didn't live up to your expectations. If you are inclined to further discuss your experience, please reach out to me directly at toden@jimbutlerchevrolet.com.

May 25, 2023

We enjoy working with Jim Butler in Fenton, Missouri. We have bought 4 vehicles from that location More

by ericavillmer
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stacey Thornton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Steinlage
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2023 -

Jim Butler Chevrolet responded

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

May 25, 2023

a t l e a s t 15 w o r d s about jim Butler Chevrolet More

by briceredeemed
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Palmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2023 -

Jim Butler Chevrolet responded

Hello, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. We hope that you have a great day!

...
179
...