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Jim Butler Chevrolet

Fenton, MO

Overview
Employees
Reviews
Vehicles
4.3
7,627 Reviews
Contact Dealership

759 Gravois Bluffs Blvd

Fenton, MO

63026

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Showing 7,627 reviews

April 11, 2023

Excellent, friendly, hardworking and knowledgeable. The service overall was extremely professional and I am happy. More

by bawk203
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dalton, Chris, and Sue
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Apr 21, 2023 -

Jim Butler Chevrolet responded

Thank you for your feedback! We're glad to hear that you enjoyed working with us! We were honored to share the experience with you and we hope to work with you again!

April 11, 2023

Worked hard to make sure that I ended up in the vehicle I really wanted. More

by andria.bequette
Recommend Dealer
Yes
Employees Worked With
Mike Collins
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 21, 2023 -

Jim Butler Chevrolet responded

Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle!

April 10, 2023

Great dealership ,just wish GM would get moving on getting the chips for my truck that is over a year old and it is still missing parts that were promised to be in 4 months ago !!! More

by MRROUSE
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caleb Varney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Cox, John Zensen
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Apr 21, 2023 -

Jim Butler Chevrolet responded

Thank you for your 5-star review and your feedback, Mr. Rouse! We completely understand and share in your frustration with the delay. I will speak with our Service Manager and ask him to see if there is ANYTHING we can do to speed things up and get you an update on what we find.

April 10, 2023

No problems. Everyone was very polite and courteous. The work was done in a timely manner. More

by tdailey1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 21, 2023 -

Jim Butler Chevrolet responded

Thanks for your kind feedback! We're glad to hear that you had a fast and easy experience with us! We're always here to help!

April 10, 2023

Went well and quickly . Only two minor issues kept it from top rating . Needed a quote , painting was left off and had to be handwritten in effecting the legitimacy of quote More

by scott.pursley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure
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Apr 21, 2023 -

Jim Butler Chevrolet responded

Thank you for your business and your feedback, Mr. Pursley. We want to fix this so we can make sure you are completely satisfied and earn that 5th star! We looked into your history with us and it looks like the paint work was completed on 4/6. If there is more that needs to be done, please let us know and we will get you the information needed. We reviewed your Repair Order to get more info on the cabin filter. You are correct that this was not changed, as you requested. We sincerely apologize for this oversight. You were also not charged for this service, but we understand this is frustrating. Normally the cabin filter would be $69.95 to replace, and we would like to offer you half off to get it replaced to attempt to make up for the inconvenience. To set up a time to get this taken care of and discuss if there is any other paint work that needs to be completed, please reach out to us at 636-717-3017 or theresa@jimbutlerchevrolet.com.

April 08, 2023

Mr. Ian made sure I got the right choice of purchase, was completely welcoming! Do appreciate that to the fullest. And for Jim Butler, Im well impressed on how much they have to offer, great customer service More

by Terrance Sears
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt Vallee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Collins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caleb Varney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ian Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Steele, Justin Willis, Aaron Varadin
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Apr 21, 2023 -

Jim Butler Chevrolet responded

That is great to hear! We work hard to make sure we have a top-notch team that really cares about our mission and our customers! We're so glad that showed through during your visit with us. We look forward to seeing you next time!

April 08, 2023

Everyone very pleasant and helpful with our needs. We will be returning to receive this kins of quality care. More

by jmt3907
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Ries
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lindsey Chaney
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Apr 21, 2023 -

Jim Butler Chevrolet responded

Thank you for your kind words! We truly care about our customers and we're so glad that showed through during your visit with us. We're always here to help!

April 08, 2023

I ended up with a scratch on the drivers door that you couldn’t miss about three weeks ago I talked to a few different people and nobody has gotten back to me on what will be done More

by bobgilmore59
Recommend Dealer
No
Employees Worked With
Don’t remember any one
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Apr 21, 2023 -

Jim Butler Chevrolet responded

Thank you for your feedback, Bob. We're sorry to hear that this hasn't been resolved. I will personally speak with my Service Manager today and find out what is going on with this. Gene Wondell will be reaching out to you before the end of business today to discuss.

Apr 21, 2023 -

bobgilmore59 responded

It’s been resolved it was my fault that I missed the calls getting with me They set me up with a body shop for the scratch. I bought my last 3 new vehicles from them and always use the service team and always will

April 07, 2023

Great people to buy a car from. Tony Palmer had sold me 3 vehicles and I’ll buy my next one from him too. More

by JHOPKINS2
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tony Palmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 21, 2023 -

Jim Butler Chevrolet responded

That's fantastic! Thank you so much for your kind words and repeat business! We are honored that you chose to work with us again and again. Safe travels & we look forward to the next time!

April 07, 2023

My compliments to everyone on the Jim Butler team. Polite, friendly, efficient service! Thank you! More

by j.bordner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 21, 2023 -

Jim Butler Chevrolet responded

That is great to hear! We work hard to make sure we have a top-notch team that really cares about our mission and our customers! We're so glad that showed through during your visit with us. We look forward to seeing you next time!

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