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Jim Butler Chevrolet
Fenton, MO
8,139 Reviews
For over 45 years we've built our business on one simple idea - put our customer first. From a huge selection of inventory to transparent pricing and flexible financing we are dedicated to find the perfect vehicle for you, our customer. You don't become a national top dealer by accident; you become number one by earning trust. Jim Butler Chevrolet is your Chevy Dealer of the Year for ten years in a row! We serve customers looking for a new Chevrolet or used vehicle in the St. Louis Metro and surrounding areas! Visit us today and find out why we're the #1 Chevy Dealer in the Midwest!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 8,139 reviews
March 19, 2026
Great people great service just very pleasantly surprised. Never been to Jim Butler because it’s not in my area but now I highly recommend it. surprised. Never been to Jim Butler because it’s not in my area but now I highly recommend it. More
by Jingles
Verified Customer
March 18, 2026
Brian was amazing! Gave us an amazing deal and had a smile the entire time. Gave us an amazing deal and had a smile the entire time. More
by mariahkeaton8233
March 18, 2026
BILL TIMMONS advisor #203 IS AN xxxxxxx. Be sure to tell him I said so, again. I came in for a scheduled oil change on Feb 20th 2026, I brought my own oil filter, and it is clear Be sure to tell him I said so, again. I came in for a scheduled oil change on Feb 20th 2026, I brought my own oil filter, and it is clearly noted on the RO which he wrote! Timmons tried to charge me anyway, my total was 104.89 I asked him to remove the filter he claimed he did and the RO no longer showed the filter charge but my total was still $104.88. Are you kidding... ! I asked to speak to the serv manager, he claim that it is because it is part of a package and he couldn't change it....So what! I'm still not paying for a filter I supplied. (I use only MOTORCRAFT filters in my Ford) He or actually a different person ( because the SM didn't know how )applied a "coupon " to discount the ticket in the amount of $16.64 so my new total was $88.24 plus the dealer pay surcharge of $1.76 making my grand total an even $90. What it should have been to begin with. How many unsuspecting customers do you/he do this to? I normally use JB Kia in Chesterfield because they are close to my employer, ( by the way, they are less than welcoming as well) or JB Chevrolet in Lynn Mo.(always a great experience). based on my experience in Fenton I will never go back there or recommend that location. I understand that the parts dept charges the part number for your "package" to the repair order & that they were unaware I supplied my own filter, but when the advisor tells me he removed the filter yet the total remains the same THAT is deliberate theft and completely unacceptable. My lifetime powertrain warranty requires me to have any DRIVETRAIN required maintenance done at any JButler location because that's who I purchased the vehicle from and I am ok with that. The warranty co. also told me I could supply my own filter as long as it is noted on the RO. For the record, I do not normally supply my own filter I usually call ahead and have parts get a Motorcraft filter but I forgot to this time so I brought my own to save time, a lot of good that did since it took two hours and fifteen minutes to do a simple scheduled oil change, no tire rotation or any other service. More
by irideanolepaint
Employees Worked With
Bill Timmons.
March 17, 2026
Being a larger dealership, it would be easy for it to treat people more like just another number but my experience after buying several new & used vehicles from Jim Butler Chevrolet is that they do there treat people more like just another number but my experience after buying several new & used vehicles from Jim Butler Chevrolet is that they do there best to make you feel welcome and that they care about your needs. My latest purchase (2026 Colorado) using Matt Vallee as my sales person was very pleasurable as was my interaction with the Sales Manager Tim & Taro in Finance. Keep up the good work guys! More
by HARLEYMIKE1
Employees Worked With
March 17, 2026
Everyone was super nice and professional and the experience was great from start to finish experience was great from start to finish More
by slockwood08
March 16, 2026
They had my car for over 3 days my second trip to the dealership. Costing me over $450.00 and no repairs were made. My car sat a few days before being looked at. If you have appointment scheduled it shou dealership. Costing me over $450.00 and no repairs were made. My car sat a few days before being looked at. If you have appointment scheduled it should be looked at that time. Secondly they never addressed all the issues that was coded. I brought it in because my fan was running on high. They mentioned codes for misfires and rough cold starts but never addressed them. I ended up paying for a diagnostic on the fan and car rental. The cost didn’t include any repairs. More
by donsuermann
Employees Worked With
Stephanie Przygoda
March 16, 2026
I had a wonderful experience with Jim Butler Chevrolet. I purchased my vehicle in December, and last week I returned for my first oil change. The service team was professional, efficient, and very welcomin I purchased my vehicle in December, and last week I returned for my first oil change. The service team was professional, efficient, and very welcoming. I absolutely love my car. For me, this vehicle represents more than transportation—it truly feels like a miracle and a blessing from God, and I’m grateful to have found it here. Thank you to the team at Jim Butler Chevrolet for continuing to provide great service and making the experience smooth from purchase to maintenance. I highly recommend them! More
by tlbsellsluxury
Employees Worked With
Other Employees :
I don’t remember the lady name is service. She was extremely kind and helpful.
March 14, 2026
From start to finish I had nothing but 5 star service. There was no pressure to buy and they wanted to make sure I was getting the exact truck I wanted. They did everything to make sure I was happy!! There was no pressure to buy and they wanted to make sure I was getting the exact truck I wanted. They did everything to make sure I was happy!! More
by jeremy_dennis32
March 14, 2026
This was my 2nd new Truck purchase from Jonathan and my 2nd time having Stacey do financial side. Jonathan was great to work with and always very responsive. Stacey is extremely helpful with questions and 2nd time having Stacey do financial side. Jonathan was great to work with and always very responsive. Stacey is extremely helpful with questions and so nice to talk to. I would definitely recommend both of them. More
by travisboyer
