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Jim Butler Chevrolet

Fenton, MO

Overview
Employees
Reviews
Vehicles
4.3
7,635 Reviews
Contact Dealership

759 Gravois Bluffs Blvd

Fenton, MO

63026

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Showing 7,635 reviews

February 11, 2025

Everything went well except still experiencing the same problem with the radio not working as it should. Radio will go off and I will have to stop somewhere and xxxx it off for about 5 minutes for it to re More

by stone1941
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Makaylia, not sure
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Feb 17, 2025 -

Jim Butler Chevrolet responded

Thank you for taking the time to leave us your feedback. We apologize that this happened. If you wish to further discuss your concern, please reach out to our service manager directly at 314-274-1687.

February 11, 2025

My name isn't Terry. I've never been to Fenton. These xxxxers write me every day. I don't own a Silverado. I wish they would leave me the xxxx alone. More

by Leavemealone
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kim Hausmann
1.0
This rating includes all reviews, with more weight given to recent reviews.
Chuck Geringer
1.0
This rating includes all reviews, with more weight given to recent reviews.
Zach Hunter
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 17, 2025 -

Jim Butler Chevrolet responded

Thank you for bringing this to our attention. I have asked for your email to be removed from our database. If this continues to happen, please reach out to me directly at toden@jimbutlerchevrolet.com.

February 10, 2025

Kim kept us up to date on our repair. She is the only service writer we will work with. The mechanic called and asked questions which assisted him locating the problem. That was impress More

by jkhejnal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 13, 2025 -

Jim Butler Chevrolet responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Jim Butler Chevrolet, INC. and we hope to see you again soon!

February 10, 2025

I went to have a new key programmed. I arrived an hour early. I live an hour and a half away. My appointment was at 1030. At 11 I asked where they were with my truck. It was not done. A More

by EAFD514
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I didnt work with any of these people
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Feb 13, 2025 -

Jim Butler Chevrolet responded

Thank you for taking the time to leave us your feedback. Your appointment time is set aside for you to speak with your advisor to set a game plan for your vehicle while it's in our care. From there your vehicle waits for the next appropriate service technician to service your vehicle. In some cases it can take up to 3 hours to program a key to a vehicle. If you wish to further discuss your experience, please reach out to our service manager directly at 314-274-1687.

February 10, 2025

Easy to schedule and everyone was polite. Work got completed as requested. Truck was left clean. More

by crvallandingham
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chuck Geringer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zach Hunter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 13, 2025 -

Jim Butler Chevrolet responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Jim Butler Chevrolet, INC. and we hope to see you again soon!

February 10, 2025

Went in for oil change and tire rotation. Kim noticed that a recall (brake module) had just been issued 2 days prior, so they took care of that too. More

by terryfirle
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 13, 2025 -

Jim Butler Chevrolet responded

Hi there, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

February 10, 2025

1st the truck I got had issues with the trunk lift gate and I got an IOU to have it fixed they said they fixed it. It still doesn’t work. My car is stalling I let them know that day 2 of me driving they to More

by ms.sampson_cmt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kim Hausmann
2.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Zarlingo
1.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Steinlage
1.0
This rating includes all reviews, with more weight given to recent reviews.
Tj Watkins
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 13, 2025 -

Jim Butler Chevrolet responded

Thank you for taking the time to leave us your feedback. We apologize that this is happening to you. If you would like to further discuss your concerns, please reach out to our sales manager directly at 636-208-6033.

February 09, 2025

My car was checked in early and the work was done on time. They called me upon check in and when it was finished. More

by taylorlthuet
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 13, 2025 -

Jim Butler Chevrolet responded

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

February 08, 2025

Quick and easy process to order and receive my new car! I would shop here again. More

by danyalawson89
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ian Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Lawson, Mike Marshall
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Feb 13, 2025 -

Jim Butler Chevrolet responded

Congratulations on your new vehicle! It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

February 08, 2025

too many emails no idea who help me they were at top of list word word word word word word word word word word word wordword word word word word word word word word word word wordword word word word word w More

by noone
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chuck Geringer
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 13, 2025 -

Jim Butler Chevrolet responded

Thank you again for taking the time to let us know how we can improve. We hope you will consider us again in the future. Take care.

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