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Jim Butler Chevrolet

Fenton, MO

4.3
7,626 Reviews
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759 Gravois Bluffs Blvd

Fenton, MO

63026

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Showing 7,626 reviews

March 09, 2023

They did the job well but the people skills are not all there. Like when you take your car to the family mechanic he will be nothing but honest with you. But here when my car was finished it was here is yo More

by hellet.gabe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kim Hausmann
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gene Wondell
Mar 14, 2023 -

Jim Butler Chevrolet responded

Thank you for taking the time to leave your feedback. We apologize that your visit didn't live up to your expectations. I will speak with the service manager regarding your concerns as we are always looking for ways to improve. If you wish to further discuss your visit, please reach out to me directly at toden@jimbutlerchevrolet.com.

March 09, 2023

Very fast and outstanding service. Very helpfull and knowledgeable service.Took care of problem with my cruze in timely and helpfull manner More

by JMETZGER11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 14, 2023 -

Jim Butler Chevrolet responded

Hi there, we are very happy to have provided you with such a positive experience! We hope to see you soon!

March 08, 2023

Ian really helped us out with finding a beautiful 2018 Chevy Cruze that will help us grow our credit to a new level and allow us to eventually buy a house in the coming year or 2. If you find yourself nee More

by Alr_sindful_records
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Toni Oden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ian Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 14, 2023 -

Jim Butler Chevrolet responded

Hello, we're happy to hear you had such a positive experience with our team! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Jim Butler Chevrolet, INC.!

March 08, 2023

The price of an oil change is to high Some people are not very nice. More

by BJSTROBL1109
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kim Hausmann
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gene Wondell
Mar 14, 2023 -

Jim Butler Chevrolet responded

Thank you for taking the time to leave your feedback. We apologize that you feel this way. If you take a look around you, the price of everything is going up, including the price of oil for us. We have done our research and we have found that our prices are comparable to other dealerships in our area. We truly value your business and look forward to your next visit.

March 08, 2023

Everyone was professional and curious at every level. All promises were kept, everything was done in a timely fashion. More

by hhhlaw
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Brian Steinlage
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aaron Shoemaker
Mar 14, 2023 -

Jim Butler Chevrolet responded

Hi there, thank you; we appreciate your feedback! Thanks again for taking the time to leave us this information about your recent visit. Take care!

March 07, 2023

Was able to get me into a vehicle and kept fighting for me and my family to have a hood and reliable vehicle for us and our kids great customer service. More

by jswpowers05
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eric Ruchala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ian Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike lawson, John Zensen
Mar 14, 2023 -

Jim Butler Chevrolet responded

Congratulations on your new vehicle! Please don't hesitate to reach out if there's anything additional we can do for you.

March 07, 2023

I feel I was scammed for a large rental invoice as my car was not even looked at for 7 days. I understand waiting but this is extreme. The service dept. should know when their staff are working and should sc More

by candy892
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Gene Wondell
Mar 14, 2023 -

Jim Butler Chevrolet responded

Thank you for taking the time to leave your feedback. We apologize that your visit didn't live up to your expectations. We can assure you that we didn't scam you. We do our best to be as transparent as possible with our customers and would not be in business for so long if we scammed our customers. We are diligently working to improve on our customer wait times. We hope that our efforts to improve are evident in future visits.

Mar 25, 2023 -

candy892 responded

I stand by my statement. It should have been known you had no one available to even look at my car for a week. I should not have been subjected to paying 7 days of rental car fees because of your negligence.

March 07, 2023

Accommodating and made me feel like the priority; would recommend to friends or family in the future. More

by huelsing2924
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Caleb Varney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kelly Roussin
Mar 14, 2023 -

Jim Butler Chevrolet responded

Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

March 07, 2023

Very professional staff and knowledgeable salesman! Facility is very nice and clean. Easy and smooth transaction. . More

by mebrooks25
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin Gaulden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Johnson
Mar 14, 2023 -

Jim Butler Chevrolet responded

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

March 06, 2023

Everyone was very nice, helpful and efficient. The oil change was done quicker than expected. More

by mawannwhite
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gene Wondell
Mar 14, 2023 -

Jim Butler Chevrolet responded

Hi, thank you so much for the positive review! Thank you so much again for your feedback! We hope you have a great day!

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