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Jim Butler Chevrolet

Fenton, MO

4.3
7,707 Reviews
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759 Gravois Bluffs Blvd

Fenton, MO

63026

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Showing 7,707 reviews

February 18, 2023

Price, Sales, Finance areas were all good and worthy. Either their porters, or a previous dealership's porters need a lesson or to relearn how to do a pre-delivery wash. The entire truck was covered in s More

by jlmann1982
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tyler Ransom
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 15, 2023 -

Jim Butler Chevrolet responded

Thanks for highlighting some of our staff who helped make this such a great experience! If you're ever in need of more help, please let us know!

February 18, 2023

Very busy. My salesman Jeff Hutchenson Is very knowledgeable about the vehicles and did one thing that no other dealership did. Listed a group of vehicles i c More

by mkrandolph
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stacey Thornton
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Hutchinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amelea nice lady very helpful, Stacey Thornton, Jr.
Mar 15, 2023 -

Jim Butler Chevrolet responded

Hi there, we are very happy to have provided you with such a positive experience! Thank you again for choosing Jim Butler Chevrolet, INC. and we hope to see you again.

February 17, 2023

This here place is a blessing I ask that all of their employees be blessed and have favor with Jesus and that they may continuously show favor to their customers #IDareYou2TryThem🙏🏽 More

by CUMARAWILLIS72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Timmons
Mar 15, 2023 -

Jim Butler Chevrolet responded

Hi there, thank you; we appreciate your feedback! Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!

February 17, 2023

My purchase experience with Jay Gaulden was exceptional! He listened and was understanding of my needs in a vehicle, made very insightful suggestions of specific vehicles and was patient with me through out More

by lauradazzle
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin Gaulden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Johnson, Lindsey Chaney
Mar 15, 2023 -

Jim Butler Chevrolet responded

Congratulations on your new vehicle! Hi, we're so glad that we were able to go above and beyond your expectations! Feel free to reach out to us if you need anything. Have a wonderful day.

February 17, 2023

Awesome dealer ship and all the people that I had met very friendly and more than willing to meet what needs for you. More

by bjrooney
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Caleb Varney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 15, 2023 -

Jim Butler Chevrolet responded

Hi, we really appreciate your positive review! Please don't hesitate to reach out to us if there's anything more we can do!

February 17, 2023

Time will tell. Difficult problem to repair. Butler staff was exceptional. I rely on them to be like family. Your company image is good. Let’s keep it that way. More

by jal555
Service Price Transparency
Service Time
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 15, 2023 -

Jim Butler Chevrolet responded

We want all our clients to have a comfortable and stress-free experience with us! Thank you again for choosing Jim Butler Chevrolet, INC. and we hope to see you again.

February 17, 2023

Very helpful and so very nice! They we're willing to help me out and answer all of my questions without the pressure of a typical sales team, everyone was very polite and professio More

by Rollerdevon72
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Steinlage
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ian Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 15, 2023 -

Jim Butler Chevrolet responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Jim Butler Chevrolet, INC. and we hope to see you again soon! If you're ever in need of more help, please let us know!

February 16, 2023

Prices never end up being the same as advertised. $8 for oil disposal ????? Always a catch and always a hidden fee for something or another. Not much different than any other car dealer More

by Jt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
3.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 15, 2023 -

Jim Butler Chevrolet responded

Thanks for taking the time to leave us this information about your recent visit. Take care!

February 16, 2023

Service advisor Wyatt Alley needs a raise. Best customer service I've ever dealt with. More

by jsloan13333
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wyatt Alley
Mar 15, 2023 -

Jim Butler Chevrolet responded

Thanks for highlighting some of our staff who helped make this such a great experience! Until the next time we meet, take care!

February 16, 2023

Pleasant customer service and clean environment is always A+++ to me. I always return with a smile. More

by WOF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Zarlingo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bill that works with Kim Hausmann
Mar 15, 2023 -

Jim Butler Chevrolet responded

Hi there, thank you; we appreciate your feedback! If you have any further questions, please don't hesitate to reach out!

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