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Jim Butler Chevrolet

Fenton, MO

Overview
Employees
Reviews
Vehicles
4.3
7,707 Reviews
Contact Dealership

759 Gravois Bluffs Blvd

Fenton, MO

63026

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Showing 7,707 reviews

February 16, 2023

It was very Clean huge selection only bad experience was with my sales person I felt offended by some of his actions maybe he needs to take a Ethics class if not for Mr Thornton I would have went to Elco th More

by bludvls848
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stacey Thornton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Gaulden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lindsey Chaney
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Mar 15, 2023 -

Jim Butler Chevrolet responded

Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Feel free to reach out to us if you need anything. Have a wonderful day.

February 16, 2023

Matt Vallee is the best salesman ever He knows what I want before I do, and he has it ready for me to see every time. This is my 5th purchase through him. More

by taruger
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt Vallee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stacey Thornton
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 15, 2023 -

Jim Butler Chevrolet responded

Thanks for highlighting some of our staff who helped make this such a great experience! We do hope we can be of assistance in the future. Take care!

February 15, 2023

Just disappointed that a scheduled oil change has a 2 hour+ wait. Service advisor was friendly More

by mnelson1980
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 15, 2023 -

Jim Butler Chevrolet responded

Thank you for taking the time to let us know about your visit. Your appointment time is set aside for you to speak with your advisor to set a game plan for your vehicle while it's in our care. From there your vehicle waits in line for the next appropriate service technician. We are diligently working to improve on our customer wait times and we hope that our efforts are evident in future visits.

February 15, 2023

Unhappy, did not get all items promised at time of sale. Was promised vehicle would get a full service and all scratches buffed out. Vehicle was dirty when I picked up muddy boot prints. Only a few items we More

by Kate
Recommend Dealer
No
Employees Worked With
Stacey Thornton
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alec Britton
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Mar 15, 2023 -

Jim Butler Chevrolet responded

Thank you for taking the time to leave your feedback. We apologize that your experience didn't live up to your expectations. If all of the items on your We Owe form have not been addressed, please reach out to me directly at toden@jimbutlerchevrolet.com.

February 15, 2023

Beyond impressed! I have a new car again after the detailing I had done. They also let me know I needed new tires so I am getting those today. More

by kimberlyautry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t remember the name of my service guy
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Mar 15, 2023 -

Jim Butler Chevrolet responded

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Jim Butler Chevrolet, INC.. Please don't hesitate to reach out if there's anything additional we can do for you.

February 15, 2023

I am still waiting on the salesman to get back in touch with me on the tinting on the rear window More

by Garyspurgeon61
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Tony Palmer
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 15, 2023 -

Jim Butler Chevrolet responded

Thank you for taking the time to leave your feedback. We apologize that your visit didn't live up to your expectations. If your salesman still hasn't reached out to you, please reach out to me directly at toden@jimbutlerchevrolet.com.

February 13, 2023

Great service department, Great service department, Great customer service, Great customer service, Great customer service. More

by boblogr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Weltig
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Mar 15, 2023 -

Jim Butler Chevrolet responded

Hello, thank you for sharing your positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

February 12, 2023

The staff were very great. Best experience I’ve had buying a car.very great experience More

by joseph198421
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tj Watkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Steele
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Mar 15, 2023 -

Jim Butler Chevrolet responded

Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle! If you have any further questions, please don't hesitate to reach out!

February 12, 2023

Great service surprisingly fast manager was very friendly and helpful very thankful for their service. More

by patlt5840
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gene Wondell
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Mar 15, 2023 -

Jim Butler Chevrolet responded

Hello there, we appreciate you taking the time to leave us this feedback. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

February 11, 2023

Everyone was professional. Outstanding service. Second time I purchased a vehicle from Jim Butler. Will be a repeat customer. More

by mrobben2184
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stacey Thornton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Mason
Report | Print
Mar 15, 2023 -

Jim Butler Chevrolet responded

Wow, we're glad you had such a wonderful experience with us! Please let us know if there is anything else we can do for you; we are more than happy to help!

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