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Jim Butler Chevrolet

Fenton, MO

4.3
7,704 Reviews
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759 Gravois Bluffs Blvd

Fenton, MO

63026

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Showing 7,704 reviews

January 14, 2023

Always does good work, last visit though they told me my tire was fine but on cold mornings it's still about 20 lbs low every time. Not going to do anything except take it to a different place, still going More

by christopheramoriarty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lindsey Chaney
Jan 16, 2023 -

Jim Butler Chevrolet responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! Until the next time we meet, take care!

January 14, 2023

Dealership was very professional and courteous. Ian was perfect and helpfuo along tge whole way through the process. More

by Alec.nichols555
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ian Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 16, 2023 -

Jim Butler Chevrolet responded

Thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 13, 2023

Justin showed us just what we needed. Trade-off was painless. Paperwork was pretty quick. More

by mwcorgilover
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Brian Steinlage
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin Willis
Jan 16, 2023 -

Jim Butler Chevrolet responded

Congratulations on your new vehicle! Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle!

January 13, 2023

Jim Butler April Haynes was a great sales person she showed great professionalism and was really really nice.everything went smooth and I can't wait for the time to trade or buy another car.thank you fo More

by carlymarble70
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
April Smith hynes
Jan 16, 2023 -

Jim Butler Chevrolet responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Jim Butler Chevrolet, INC.! Thank you again for taking the time to let the world know about your positive experience. Have a great day!

Jan 16, 2023 -

carlymarble70 responded

5 stars for me

January 13, 2023

Everything was smooth and painless. Dropped my truck off in the morning and had it back before the afternoon.. More

by STEVE@KRAUSEKEY.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 16, 2023 -

Jim Butler Chevrolet responded

We're glad everything was completed quickly and to your satisfaction! Please let us know if there is anything else we can do for you; we are more than happy to help!

January 13, 2023

It’s been a pleasure to work with the service people to get service performed More

by john.fabick4
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
4.0
This rating includes all reviews, with more weight given to recent reviews.
Tj Watkins
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gene Wondell
Jan 16, 2023 -

Jim Butler Chevrolet responded

We want all our clients to have a comfortable and stress-free experience with us! Feel free to reach out to us if you need anything. Have a wonderful day.

January 12, 2023

They went above the call to find the right vehicle for us and were not afraid to spend the time with us to make the right deal. More

by dj20
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Tyler Ransom
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Johnson
Jan 16, 2023 -

Jim Butler Chevrolet responded

Hi there! We're so happy we were able to help you out! We sincerely thank you for the positive review, and look forward to seeing you again soon!

January 11, 2023

I appreciated their fitting me to check the battery, which turned out to be the issue. It took longer to check and replace the batter than I would have liked, hence the 4/5 score. More

by tim.stanger
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 11, 2023 -

Jim Butler Chevrolet responded

Thank you for taking the time to leave your feedback. We apologize that your wait time was longer than expected. I will be sure to speak with the service manager regarding your concerns. If you wish to further discuss your experience, please reach out to me directly at toden@jimbutlerchevrolet.com. We truly hope that our efforts to improve are evident in future visits

January 11, 2023

It took 2 1/2 hours for a tire rotation/balance and a first time electronic maintenance check on my 2022 Chevy Bolt 1LT More

by timbdreed
Sales Price Transparency
Recommend Dealer
No
Employees Worked With
Kim Hausmann
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gene Wondell
Jan 11, 2023 -

Jim Butler Chevrolet responded

Thank you for taking the time to leave your feedback. We apologize that your visit didn't live up to your expectations. I will be sure to speak with the service manager regarding your concerns. We ask that you remain patient with us as we train more techs to work on electric vehicles. If you wish to further discuss your visit, please reach out to me directly at toden@jimbutlerchevrolet.com. We hope that our efforts to improve are evident in future visits.

January 11, 2023

Jay was very knowledgeable of the vehicle. He was pleasant to work with and I believe he is an asset to your deale More

by k247445890
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin Gaulden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 11, 2023 -

Jim Butler Chevrolet responded

Congratulations on your new vehicle! Thanks for highlighting some of our staff who helped make this such a great experience! Thank you for choosing Jim Butler Chevrolet, INC. as your first choice for all your automotive needs!

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