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Jim Butler Chevrolet

Fenton, MO

4.3
7,700 Reviews
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759 Gravois Bluffs Blvd

Fenton, MO

63026

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Showing 7,700 reviews

January 02, 2023

Service is fantastic as always! ! Reason why they’re the #1 Chevy Dealer!! Go see and find out why!! More

by stlbball22
Recommend Dealer
Yes
Employees Worked With
Tim Rhame
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Ries
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 03, 2023 -

Jim Butler Chevrolet responded

Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle!

January 01, 2023

I was very pleased with the service I receive from your dealership would recommend you to friends and family members, your service was Timely and very professional. I received my vehicle in a timely manner More

by arrowsbutterfly
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Tim Rhame
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Taylor
Jan 03, 2023 -

Jim Butler Chevrolet responded

Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

Jan 04, 2023 -

Jim Butler Chevrolet responded

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

December 31, 2022

It seemed to take a long time to get things accomplished, like moving the plates or cleaning it up. Salesman didn't seem very knowledgeable about the cars I looked at or the one we purchased. We were told it More

by rehmefive
Sales Price Transparency
Trade-in Experience
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Steinlage
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ian Jackson
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lindsey Chaney
Jan 03, 2023 -

Jim Butler Chevrolet responded

Thank you for taking the time to leave your feedback. We apologize that your visit didn't live up to your expectations. Unfortunately, we have to ask that you remove this review as this platform is specifically for the Fenton location and it appears that you made your purchase at the Crestwood location. We are sister stores under the same parent company not one and the same. May we suggest another platform such as Facebook or Google.

Jan 04, 2023 -

Jim Butler Chevrolet responded

Thank you for taking the time to leave us your honest feedback. Rehmefive, at our dealership we pride ourselves in straightforward, no-nonsense, and transparent dealings with our clients. We are interested in learning more about your particular situation. our General Sales Manager Tim Rhame at (636) 349-3222 X:3013

December 31, 2022

Great Dealership Will get you into a vehicle, regardless of your situation Highly recommend them More

by erickeithlange
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Ries
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 03, 2023 -

Jim Butler Chevrolet responded

Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

Jan 04, 2023 -

Jim Butler Chevrolet responded

We want all our clients to have a comfortable and stress-free experience with us! We sincerely value your business and look forward to your next visit!

December 30, 2022

Robert was a pleasure to deal with, so much so that we have decided to purchase another truck from him less than a week from our original purchase. Not only that, we will , because of our experience with More

by williamselectric1188
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Mason
Jan 03, 2023 -

Jim Butler Chevrolet responded

Congratulations on your new vehicle! Wow, it's experiences like yours that really keep us motivated! Thanks for highlighting some of our staff who helped make this such a great experience! We're always here with the same great service whenever you need service or another vehicle!

December 29, 2022

Came in to test drive a 15 mustang ecoboost with no problems, got all the information from Jim butler Chevrolet very easily and then came back pre approved and got a deal done in less than 2 hours! The More

by bennettw0127
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin Willis
Jan 02, 2023 -

Jim Butler Chevrolet responded

We appreciate your positive review about your recent experience with us! We do hope we can be of assistance in the future. Take care!

December 28, 2022

People are responsive and friendly. had minor issue with service didnt tighten oil filter or it had defective seal. More

by RJACKSON3075
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
4.0
This rating includes all reviews, with more weight given to recent reviews.
Tj Watkins
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin Willis
Jan 01, 2023 -

Jim Butler Chevrolet responded

Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact our Service Director David Brittain at (636) 349-3222 X:3030 to discuss your concerns, as your satisfaction is of utmost importance to us.

December 28, 2022

brian made the experience very easy! very honest and up front from the start. great More

by tadams13
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Ries
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 28, 2022 -

Jim Butler Chevrolet responded

Congratulations on your new vehicle! Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle!

December 26, 2022

Had an issue with car purchased there - car not driveable. Called them Nov 30 - they set up “appointment” for Monday Dec 12. Unable to have car looked at the entire week of Dec 12 despite escalat More

by karen.brobeck
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kayla - service advisor, Gene Wondell
Dec 26, 2022 -

Jim Butler Chevrolet responded

Thank you for taking the time to leave your feedback. We apologize that your visit didn't live up to your expectations. We attempt to be transparent at the time of drop off about how long it will take us to look at your vehicle. We understand that when your vehicle breaks down it can be very frustrating. Your appointment time is to meet with your service advisor to triage and set a game plan for your vehicle. From there your vehicle waits in line for the next appropriate service tech. In your case the appropriate service tech was a journeyman tech. Our journeymen techs are currently 4 days out from drop off. We are diligently working to improve on our wait times and hope that our efforts to improve are evident in future visits. If you wish to further discuss your visit, please reach out to me directly at toden@jimbutlerchevrolet.com.

December 26, 2022

They did awesome fixing my car and it’s a lot better then before. I’m happy with it More

by KLICKMEGAN319
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill
Dec 27, 2022 -

Jim Butler Chevrolet responded

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Jim Butler Chevrolet, INC.. We sincerely value your business and look forward to your next visit!

Dec 28, 2022 -

Jim Butler Chevrolet responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

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