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Jim Butler Chevrolet

Fenton, MO

4.3
7,701 Reviews
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759 Gravois Bluffs Blvd

Fenton, MO

63026

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Showing 7,701 reviews

December 13, 2022

I was pleased with what we were able to do thanks for going the extra mile to get the very best interest rate. More

by psiebel.siebel
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Doug Darr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stacey Thornton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stacey Thornton, Jr.
Dec 13, 2022 -

Jim Butler Chevrolet responded

Congratulations on your new vehicle! Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle!

December 12, 2022

It's always a pleasure working with Kim Hausmann! She makes the experience very easy and is always fun to talk to. More

by tf4favre
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 13, 2022 -

Jim Butler Chevrolet responded

Thanks for highlighting some of our staff who helped make this such a great experience! If you have any further questions, please give us a call. We're always happy to help!

December 12, 2022

Dalton did a great job and we're very pleased with his work. He treated us as if we were family. More

by Wayne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa Perez
Dec 13, 2022 -

Jim Butler Chevrolet responded

Hi, thanks for your praise and kind comments about our team. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

December 12, 2022

My wife had an appoinment at 10. 30 to replace a tire .got there at 10.am .she didnt leave till 1.15 in the afternoon . Nobody bother telling her anything it would take this long they More

by Btaylor711
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 13, 2022 -

Jim Butler Chevrolet responded

Thank you for taking the time to leave your feedback. We apologize that your visit didn't live up to your expectations. I will also be sure to speak with the service manager regarding your concerns. If you wish to further discuss your visit, please reach out to me directly at toden@jimbutlerchevrolet.com.

December 12, 2022

I was in to have two tires replaced. But I waited for 3 hours. Seemed a bit excessive. The quality of work is perfectly fine and I will continue to bring my vehicle here. Just seems More

by ryan.nolte1985
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Ries
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stacey Thornton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin Phillips
Dec 13, 2022 -

Jim Butler Chevrolet responded

Thank you for taking the time to leave your feedback. We apologize that your visit didn't live up to your expectations. I will be sure to speak with the service manager regarding the time issues that we are having. We hope that our efforts to improve are evident in future visits.

December 12, 2022

2.5 hours for an oil change and tire rotation is not good. TPS was defective and not in stock. Not good. Would have been there a lot longer if I hadn’t said something to the service advisor. More

by cdkelley66
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Not listed
Dec 13, 2022 -

Jim Butler Chevrolet responded

Thank you for takin the time to leave your feedback. We apologize that your visit didn't live up to your expectations. I will also be sure to speak with the service manager regarding your concerns. If you wish to further discuss your visit, please reach out to me directly at toden@jimbutlerchevrolet.com

December 11, 2022

It’s ok. . I feel like when I had financial question after my purchase they could of cared less.. attitude is everything.. More

by sl24
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Hutchinson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tara L
Dec 12, 2022 -

Jim Butler Chevrolet responded

Thank you for taking the time to leave your feedback. I will be sure to speak with the sales and finance managers regarding your concerns. If you wish to further discuss your visit, please reach out to me directly at toden@jimbutlerchevrolet.com.

Dec 13, 2022 -

Jim Butler Chevrolet responded

We appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 10, 2022

Matt did a great job from taking the order to the delivery of our truck. We will definitely be back to see Matt for our next purchase. More

by schlettes
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt Vallee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 12, 2022 -

Jim Butler Chevrolet responded

Congratulations on your new vehicle! Thanks for highlighting some of our staff who helped make this such a great experience! We're looking forward to your next visit with us!

Dec 13, 2022 -

Jim Butler Chevrolet responded

Thank you for your kind review; we are happy to pass along your comments to the team here at Jim Butler Chevrolet, INC.! We look forward to your next visit! Take care!

December 10, 2022

All the staff extremely cordial and wonderful to deal with. Very thorough and responsive to my questions. More

by webb-eureka
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 12, 2022 -

Jim Butler Chevrolet responded

Hi, we're happy you found our staff to be so supportive during your experience here at Jim Butler Chevrolet, INC.. Thank you, and have a fantastic day!

December 10, 2022

Great service and great people. Got my oil changed, my tires rotated, and had them check something else. Very pleased with the service that they provided! More

by farmoffive
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bill in service department , Melissa Perez, Gene Wondell
Dec 12, 2022 -

Jim Butler Chevrolet responded

Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. We look forward to your next visit! Take care!

Dec 13, 2022 -

Jim Butler Chevrolet responded

Thank you so much for your positive comments about Jim Butler Chevrolet, INC.! If you have any further questions, please give us a call. We're always happy to help!

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