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Jim Butler Chevrolet

Fenton, MO

4.3
7,704 Reviews
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759 Gravois Bluffs Blvd

Fenton, MO

63026

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Showing 7,704 reviews

November 29, 2022

Good communication with me during my appointment. The service was done sooner than expected. Courteous employees More

by schleip1225
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don't remember
Nov 29, 2022 -

Jim Butler Chevrolet responded

It is great to hear everything was done quickly and to your satisfaction! We look forward to your next visit! Take care!

November 29, 2022

I was not overly impressed with the oil change service. I was surprised they did not top off the fluids. For (approx.) $80.00 you would think that they would have filled the windshield washer fluid reserv More

by james_leiber@yahoo.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Palmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 29, 2022 -

Jim Butler Chevrolet responded

Thank you for taking the time to leave your feedback. We encourage you to stop in for us to top off your fluids. I will be sure to speak with the service manager regarding this concern. We look forward to your next visit.

November 28, 2022

I scheduled my service online witch is really easy to do. Service was quick, and all staff were very polite and curtious. More

by bldawgone
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Melissa Perez, Chris Brinley, Lindsey Chaney
Nov 29, 2022 -

Jim Butler Chevrolet responded

We're glad you had such a wonderful experience with us! Feel free to reach out to us if you need anything. Have a wonderful day.

November 27, 2022

Robert Mason was a fantastic person to work with. He made sure what I wanted was as important to him as it was to me and went way above and beyond to ensure I was able to get what I wanted. Thank you More

by charlene.cox02
Recommend Dealer
Yes
Employees Worked With
Tj Watkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Mason
Nov 29, 2022 -

Jim Butler Chevrolet responded

We're happy you found our staff to be so supportive during your experience here at Jim Butler Chevrolet, INC.. We hope you have a great day!

November 27, 2022

Jim Butler service is always courteous and helpful and informative. I have accumulated over 200000 miles on several vehicles and 150000 miles on another vehicle without any breakdowns on the road More

by johnmcdale
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 28, 2022 -

Jim Butler Chevrolet responded

We appreciate you taking the time to leave us this feedback. Please let us know if there is anything else we can do for you; we are more than happy to help!

November 25, 2022

Bryan and Stacey both did a great job taking care every one of our needs and wants for our new vehicle. I appreciate being able to go to a car dealership and having a large selection of cars on your lot. More

by tyost1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stacey Thornton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bryan Palmer---5 Stars!!!!!
Nov 28, 2022 -

Jim Butler Chevrolet responded

Our staff is committed to providing each of our clients with the best automotive experience! We sincerely value your business and look forward to your next visit!

November 25, 2022

Lack of communication Appointment was Wednesday morning, no response until I called Friday afternoon. Said they fixed flat tire but it lost air pressure before a drove home. More

by DJVCPA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Not listed service advisor, Tyler
Nov 25, 2022 -

Jim Butler Chevrolet responded

Thank you for taking the time to leave your feedback. We apologize that this happened. I will be sure to speak with the service manager regarding your concerns. If you wish to further discuss your visit, please reach out to me directly at toden@jimbutlerchevrolet.com.

November 25, 2022

Horrible timeline to diagnose, which costed me so much money, and Horrible experience because I was not communicated everything I needed before I got there. Horrible experience, and wasted money. More

by stylistdh33
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kim Hausmann
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Melissa Perez, Gene Wondell
Nov 25, 2022 -

Jim Butler Chevrolet responded

Thanks you for taking the time to leave your feedback. We apologize that your experience didn’t live up to your expectations. I will be sure to speak with the service manager regarding your concerns. If you wish to further discuss your visit, please reach out to me directly at toden@jimbutlerchevrolet.com.

November 24, 2022

Every one was nice, no problems and quick turn around. Great waiting area and enjoyable experience. More

by n.pallme
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Melissa Perez, Gene Wondell
Nov 25, 2022 -

Jim Butler Chevrolet responded

It is great to hear everything was done quickly and to your satisfaction! We sincerely value your business and look forward to your next visit.

November 24, 2022

Excellent dealership. Mike Collins was excellent with the sale. Stacey Thornton was excellent with the financing. More

by rlouisk
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stacey Thornton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Collins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 25, 2022 -

Jim Butler Chevrolet responded

Congratulations on your new vehicle! Thank you for taking the time to tell us about your visit. We are always here with the same great service the next time you need us!

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