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Jim Butler Chevrolet

Fenton, MO

4.3
7,688 Reviews
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759 Gravois Bluffs Blvd

Fenton, MO

63026

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Showing 7,688 reviews

September 21, 2022

Awesome dealer ship ,they go over the top ,to make everything better,would recommend to all family and friends More

by tkwilliams63
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Collins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Brinley, Lindsey Chaney
Sep 23, 2022 -

Jim Butler Chevrolet responded

Hi, thank you for your kind review! We are always more than happy to assist you if anything else comes up. Take care!

September 21, 2022

Any question I had was and professionally answered and if Tyler was not there the person that greeted me was willing to get the answer I needed. More

by sanderstwinjs
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stacey Thornton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Ransom
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 23, 2022 -

Jim Butler Chevrolet responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We do hope we can be of assistance in the future. Take care!

September 21, 2022

This was not a great experience, my truck was there for a month due to what I was told an issues as to who was paying for the repair. The only time I was given an update was when I called. More

by JONPARTNEY
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Wyatt
Sep 23, 2022 -

Jim Butler Chevrolet responded

Thank you for taking the time to leave your feedback. We apologize that your visit with us didn't live up to your expectations. I will be sure to speak with the service manager regarding your concerns. If you wish to further discuss your visit please reach out to me directly at toden@jimbutlerchevrolet.com.

September 20, 2022

Great experience, friendly, and approachable. Had a few issues which they resolved immediately I would recommend More

by grindstaff1061
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Steele
Sep 23, 2022 -

Jim Butler Chevrolet responded

Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

September 20, 2022

Brought my car in for oil change and tire rotation. Waited 90 minutes and the dealer honored a competitors coupon. But when I drove away I noticed my engine light was on and no one in the service dep More

by BethD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin
Sep 20, 2022 -

Jim Butler Chevrolet responded

Thank you for taking the time to leave your feedback. We apologize that your visit didn't live up to your expectations. I will be sure to speak with the service director regarding your concerns. If you wish to further discuss your visit please reach out to me directly at toden@jimbutlerchevrolet.com.

September 19, 2022

Scott and the Butler team is amazing! They are always so helpful and quick to take care of whatever I need done. More

by Watkinsngabby
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Rhame
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Johnson, Melissa Perez, Mike Johnson, Gene Wondell
Sep 19, 2022 -

Jim Butler Chevrolet responded

Hello, thank you for sharing your positive experience! Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!

September 19, 2022

Great Dealership. Fuzz was awesome. Can't wait to buy another vehicle from them soon! More

by jdemos14
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill "Fuzz" Steinlage
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 19, 2022 -

Jim Butler Chevrolet responded

Congratulations on your new vehicle! Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle!

September 19, 2022

I'm very happy with their commitment to customer needs and following through with agreements. Big thumbs up. Thank you. More

by 990.msg
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Collins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 20, 2022 -

Jim Butler Chevrolet responded

Congratulations on your new vehicle! Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle!

September 19, 2022

Friendly staff and no issues. Took 2.5 hours for an oil change with appointment. I had another issue with my trunk but I was informed that I would need to have to schedule with a More

by keigenseher
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 19, 2022 -

Jim Butler Chevrolet responded

Thank you for taking the time to leave your feedback. We apologize that your visit didn't live up to your expectations. We also apologize that your appointment time wasn't properly explained to you. This time is set aside for you to speak with your advisor to set a game plan for your vehicle while it's in our care. From there your vehicle waits for the next appropriate service tech. We normally quote 90 mins to 2 hours for an oil change. This includes your oil change, tire rotation, multi point inspection, and fluid top off. This service is performed by GM certified tech. We are diligently working to improve on our customer wait times and we hope that our efforts to improve are evident in future visits. If you would like to further discuss your visit please reach out to me directly at toden@jimbutlerchevrolet.com.

September 19, 2022

Excellent service. They do a wonderful job and take good care of you. Highly recommend their services. More

by rocktt11700
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 19, 2022 -

Jim Butler Chevrolet responded

Our staff is committed to providing each of our clients with the best automotive experience! We hope to be of service to you again in the future. Best wishes, Jim Butler Chevrolet, INC.

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