Jim Butler Chevrolet

My advisor, Kim, was patient, informative, and knowledgeable. She explained everything in detail and was very patient while I worked out the details of the repair work. knowledgeable. She explained everything in detail and was very patient while I worked out the details of the repair work. More

Always look forward to getting my usual greeting from Kayla M, followed by great service in a relatively timely manner. She explained everything that was done, what was found and what should or should no Kayla M, followed by great service in a relatively timely manner. She explained everything that was done, what was found and what should or should not be addressed at this time. She makes every visit a pleasure. More

Happy to finally get my corvette… and exactly as ordered! Not happy with the communications, the time slot I chose to pick it up - my salesman was not available to just me. I was delayed for over an hour. Not happy with the communications, the time slot I chose to pick it up - my salesman was not available to just me. I was delayed for over an hour. Paperwork was wrong and another person was buying a car with my salesman - whom was booked for time with my delivery. Picking up the paperwork for obtaining the title was put off several times before I finally got it. More

Appointments lately do not seemed to be honored and there is no respect of time. It’s just better to leave your car and pick it up when you can. Or just bring it by on a Saturday and Hope they can get you in is no respect of time. It’s just better to leave your car and pick it up when you can. Or just bring it by on a Saturday and Hope they can get you in. More

The staff was very professional and took their time explaining and answering all my questions. explaining and answering all my questions. More

I went in for an oil change & tire rotation. I’m quite certain they did not rotate the tires because the gauges for each tire were exactly as they were when I took it in. The back passenger tire I’m quite certain they did not rotate the tires because the gauges for each tire were exactly as they were when I took it in. The back passenger tire was lower than the rest. Plus that tire was marked from when I had it repaired & it was still in the same spot. More

Purchased 6 vehicles through this dealership and the same salesman, Brian R. He’s never steered us wrong and this time went out of his way to make my purchase perfect. Stacy in finance was amazing as well-as salesman, Brian R. He’s never steered us wrong and this time went out of his way to make my purchase perfect. Stacy in finance was amazing as well-ask for him! More

You have oil change appointments scheduled every 30 minutes but when you arrive they tell you it will be 2.5 hours and I booked first appointment at 8am. Will never use your service department again fo minutes but when you arrive they tell you it will be 2.5 hours and I booked first appointment at 8am. Will never use your service department again for oil change. You keep people hostage for hours and called me in waiting room to try and buy my truck and sales people try and sell you a new car. I do not need this BS just an oil change! Kim was nice but it is just your process is broken and a farce. Should be told when booking on line it will be 2-3 hours not when I take the time to drive in. More

It took 4 days to replace shocks and struts. Had a 9:30 appointment on Tuesday and my car was ready on Friday at 4:00. Had a 9:30 appointment on Tuesday and my car was ready on Friday at 4:00. More

I experienced friendly and efficient service for my first oil change and tire rotation. Thank you! oil change and tire rotation. Thank you! More