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Jim Butler Chevrolet

Fenton, MO

4.3
7,704 Reviews
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759 Gravois Bluffs Blvd

Fenton, MO

63026

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Showing 7,704 reviews

August 16, 2022

Jim Butler had the vehicle that I needed in stock. The service was excellent as well as a smooth and timely transaction. More

by mebrooks25
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Gaulden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 16, 2022 -

Jim Butler Chevrolet responded

Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle!

August 16, 2022

Bought a certified Buick and thought it should be top notch, Not so much, brakes were bad from jump, had less than 5,000 the first year and all the rotors were bad. Just traded it instead of messing wit More

by LT372
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Eric Ruchala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 19, 2022 -

Jim Butler Chevrolet responded

Thank you for taking the time to leave your feedback. We apologize that your purchase didn't live up to your expectations. If you would like to further discuss your experience please reach out to me directly at toden@jimbutlerchevrolet.com.

August 15, 2022

I do not know if their pricing is competitive, as all of the work done on my vehicle has been covered by GM or them. I do know they do not always put the vehicle back to the way it came off of the factory l More

by bgeorgen89
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Robert Mason
Aug 15, 2022 -

Jim Butler Chevrolet responded

Thank you for taking the time to leave your feedback. We apologize that this happened to you. I will be sure to speak with the service manager regarding your concerns about your certified pre-owned inspection. Regarding your concern about your dog in the rental, we don't allow pets in our rentals due to allergy and damage concerns. We do understand your concern about having a comparable vehicle, however, COVID had completely diminished our rental fleet and we are doing our best to rebuild. If you would like to further discuss your visit please reach out to me directly at toden@jimbutlerchevrolet.com.

August 15, 2022

Kayla and the JIm Butler crew are best in class, I always have an excellent experience when I go there. More

by Anthony Shane Adair
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Rhame
5.0
This rating includes all reviews, with more weight given to recent reviews.
Doug Darr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kayla , Scott Johnson
Aug 15, 2022 -

Jim Butler Chevrolet responded

Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Thank you so much again for your feedback! We hope you have a great day!

August 15, 2022

Good service. But waited quit awhile for my services. Over all it was ok work More

by stevenlong32
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wyatt
Aug 16, 2022 -

Jim Butler Chevrolet responded

Hello, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 15, 2022

Brought my car in for an oil change and to have a tire plugged. They did the oil change, rotated the tires, and called me to say that I should replace two tires "soon." I decided not to replace that day b More

by ad5
Recommend Dealer
No
Employees Worked With
Kim Hausmann
2.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 15, 2022 -

Jim Butler Chevrolet responded

Thank you for taking the time to leave your feedback. We truly apologize that your visit didn't live up to your expectations and also that the communication ball was dropped. I will be sure to speak with the service managers about your concerns. If you wish to further discuss your visit please reach out to me directly at toden@jimbutlerchevrolet.com.

August 15, 2022

On july 5th, I bought a 2018 ram 2500 with 15xxx miles. The evening of purchasing the truck, the service ABS light, the service traction control light, and the service electric brake system lights all came More

by stewart5486
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Chris Saettele
2.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Collins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 15, 2022 -

Jim Butler Chevrolet responded

Thank you for taking the time to tell us about your experience. We apologize that this happened. I will be sure that your account is noted for your free oil changes. I will be sure to speak with all of the involved managers regarding your concerns. If you wish to further discuss your visit or have any further questions or concerns please reach out to me directly at toden@jimbutlerchevrolet.com.

August 13, 2022

My first chevy and love it so far. Great prices and great service. Check here first before you buy elsewhere. More

by tony@go2imprints.com
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Rhame
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill "Fuzz" Steinlage
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 15, 2022 -

Jim Butler Chevrolet responded

Hello, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. We hope that you have a great day! If you have any further questions, please give us a call. We're always happy to help!

August 13, 2022

Kayla in the service center kept me up to date with what was being done to my truck and called immediately after all services were completed. More

by adamflo555
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Brinley
Aug 15, 2022 -

Jim Butler Chevrolet responded

We want all our clients to have a comfortable and stress-free experience with us! Thank you again for the great review!

August 13, 2022

Our salesman Wilcox and Chris in financing thankyou so much to make this happen. Thankyou More

by cgaller69
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wilcox Yorama
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Brinley
Aug 15, 2022 -

Jim Butler Chevrolet responded

Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle!

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