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Jim Butler Chevrolet

Fenton, MO

Overview
Employees
Reviews
Vehicles
4.3
7,654 Reviews
Contact Dealership

759 Gravois Bluffs Blvd

Fenton, MO

63026

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Showing 7,654 reviews

July 05, 2022

Took way to long and still waiting on a part. Very expensive and very little contact. Had to call to check on car More

by janetw1511
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kim Hausmann
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Melissa Perez, Mike Johnson, Gene Wondell
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Jul 06, 2022 -

Jim Butler Chevrolet responded

Thank you for your feedback. We are diligently working to on our customer wait times, however, we have no control when a part is on back order. Rest assured that once the part arrived we will call you to schedule your repair. If you would like to further discuss your visit please reach out to me directly at toden@jimbutlerchevrolet.com.

July 05, 2022

They are truly the most professional people in the car industry. I've purchased from different locations and I get the same fast, friendly service each time. I feel like family each time I go there. I wil More

by jimholdenried
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Ries
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bob in financing was a pleasure to work with.
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Jul 06, 2022 -

Jim Butler Chevrolet responded

Hi there! We're so happy we were able to help you out! We sincerely thank you for the positive review, and look forward to seeing you again soon!

July 04, 2022

Painless and easy. Need a bit more personal one on one from salesman. Good tho More

by waterlyon2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tj Watkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adrian Rain
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Jul 05, 2022 -

Jim Butler Chevrolet responded

Hi, we are very happy we could provide you with a positive experience! Thank you for choosing Jim Butler Chevrolet, INC. and we hope to see you again.

July 04, 2022

Great experience from start to finish! Highly recommend this dealership if you are looking for a vehicle! More

by gtapley1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Brinley
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Jul 05, 2022 -

Jim Butler Chevrolet responded

Hi there, we are very happy to have provided you with such a positive experience! Thanks for the recommendation, and have an amazing day!

July 04, 2022

I was in an out in a timely manner and the cost of the oil change was cheaper than I can get it done anywhere else. More

by the3ws
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Melissa Perez, Mike Johnson, Gene Wondell
Report | Print
Jul 05, 2022 -

Jim Butler Chevrolet responded

Hi, it is great to hear everything was done quickly and to your satisfaction! We sincerely value your business and look forward to your next visit!

July 04, 2022

Wilcox made the whole process as quick and easy as possible. I would definitely recommend him to anyone! More

by stargrrl1985
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wilcox Yorama
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 05, 2022 -

Jim Butler Chevrolet responded

Hi, our staff is committed to providing each of our clients with the best automotive experience! We sincerely value your business and look forward to your next visit!

July 04, 2022

My car is always taken at my appointment time, everyone is kind and car is done in a timely manner. More

by lmjmbm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 05, 2022 -

Jim Butler Chevrolet responded

Thank you for taking the time to leave your feedback. We are a bit confused by your response and your star rating. We are glad to have been able to exceed your expectations and really help you out. Please let us know if there's anything else that we can do for you.

July 02, 2022

They did what was asked in a timely manner. The staff were helpful and answered my questions. More

by b.reinke2
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Melissa Perez
Report | Print
Jul 05, 2022 -

Jim Butler Chevrolet responded

Hello, we are glad we could help! Please don't hesitate to reach out if there's anything additional we can do for you.

July 02, 2022

My scheduled service (oil change & tire rotation) was completed in a professional and efficient manner. The technician also provided details about future recommended services, including expected time fra More

by LaurahGPT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Melissa Perez, Mike Johnson, Gene Wondell
Report | Print
Jul 05, 2022 -

Jim Butler Chevrolet responded

Hello, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

July 02, 2022

They treated my Corvette the way I would have wanted it to be treated. They communicated updates through the entire process and I got my car back in great shape. I’m happy with the service! More

by derickhonore
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill "Fuzz" Steinlage
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rebecca in Service
Report | Print
Jul 05, 2022 -

Jim Butler Chevrolet responded

Hello, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

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