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Jim Butler Chevrolet

Fenton, MO

4.3
7,708 Reviews
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759 Gravois Bluffs Blvd

Fenton, MO

63026

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Showing 7,708 reviews

July 05, 2022

Good service very friendly. Finance guy and salesman both extremely helpful. Would go back to them. More

by 19cbrewer
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Hutchinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 06, 2022 -

Jim Butler Chevrolet responded

Hi, we are so pleased you enjoyed your visit to Jim Butler Chevrolet, INC.! Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!

July 05, 2022

Took way to long and still waiting on a part. Very expensive and very little contact. Had to call to check on car More

by janetw1511
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kim Hausmann
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Melissa Perez, Mike Johnson, Gene Wondell
Jul 06, 2022 -

Jim Butler Chevrolet responded

Thank you for your feedback. We are diligently working to on our customer wait times, however, we have no control when a part is on back order. Rest assured that once the part arrived we will call you to schedule your repair. If you would like to further discuss your visit please reach out to me directly at toden@jimbutlerchevrolet.com.

July 05, 2022

They are truly the most professional people in the car industry. I've purchased from different locations and I get the same fast, friendly service each time. I feel like family each time I go there. I wil More

by jimholdenried
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Ries
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bob in financing was a pleasure to work with.
Jul 06, 2022 -

Jim Butler Chevrolet responded

Hi there! We're so happy we were able to help you out! We sincerely thank you for the positive review, and look forward to seeing you again soon!

July 05, 2022

Called and got my appointment on the time and date that I wanted and work was finished in a timely manner very satisfied More

by cmpump15
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 05, 2022 -

Jim Butler Chevrolet responded

Hi there, your satisfaction is our top priority. Please let us know if there is anything else we can do for you; we are more than happy to help!

July 05, 2022

Jay Gaulden and Kelly Roussin made the experience very easy. They were to the point, and took care of us. Thank you both! More

by J2022
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Scott Johnson
Jul 05, 2022 -

Jim Butler Chevrolet responded

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. If you have any further questions, please give us a call. We're always happy to help!

July 05, 2022

Advisor was a complete jerk and when got vehicle back one thing was not fixed and told me it’s normal poor customer service from advisor More

by Billb63111
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tony Palmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 05, 2022 -

Jim Butler Chevrolet responded

Thank you for taking the time to leave your feedback. We apologize that your visit didn't live up to you expectations. I will be sure to speak with the service manager regarding your concerns. If you would like to further discuss your visit please reach out to me directly at toden@jimbutlerchevrolet.com.

July 04, 2022

I was in an out in a timely manner and the cost of the oil change was cheaper than I can get it done anywhere else. More

by the3ws
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Melissa Perez, Mike Johnson, Gene Wondell
Jul 05, 2022 -

Jim Butler Chevrolet responded

Hi, it is great to hear everything was done quickly and to your satisfaction! We sincerely value your business and look forward to your next visit!

July 04, 2022

Wilcox made the whole process as quick and easy as possible. I would definitely recommend him to anyone! More

by stargrrl1985
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wilcox Yorama
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 05, 2022 -

Jim Butler Chevrolet responded

Hi, our staff is committed to providing each of our clients with the best automotive experience! We sincerely value your business and look forward to your next visit!

July 04, 2022

Great experience from start to finish! Highly recommend this dealership if you are looking for a vehicle! More

by gtapley1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Brinley
Jul 05, 2022 -

Jim Butler Chevrolet responded

Hi there, we are very happy to have provided you with such a positive experience! Thanks for the recommendation, and have an amazing day!

July 04, 2022

Painless and easy. Need a bit more personal one on one from salesman. Good tho More

by waterlyon2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tj Watkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adrian Rain
Jul 05, 2022 -

Jim Butler Chevrolet responded

Hi, we are very happy we could provide you with a positive experience! Thank you for choosing Jim Butler Chevrolet, INC. and we hope to see you again.

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