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Jim Butler Chevrolet

Fenton, MO

Overview
Employees
Reviews
Vehicles
4.3
7,705 Reviews
Contact Dealership

759 Gravois Bluffs Blvd

Fenton, MO

63026

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Showing 7,705 reviews

June 07, 2022

I found the staff at Jim butler to be very helpful and courteous. Especially Ian Jackson, he picked me up in a rainstorm to bring me in to pick up my new car which I am in love with!! More

by susanpigue14
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Darr
Other Employees : Ian jackson, Chris Brinley
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Jun 07, 2022 -

Jim Butler Chevrolet responded

Hi, we're happy you found our staff to be so supportive during your experience here at Jim Butler Chevrolet, INC.. We appreciate you taking the time to leave us this feedback. We hope to see you soon!

June 06, 2022

I was told that my work would take 2 hours and it actually took 4 hours. More

by arudygerber
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Melissa Perez
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Jun 06, 2022 -

Jim Butler Chevrolet responded

Thank you for taking the time to leave your feedback. We apologize that your visit didn't live up to your expectations. During my investigation I learned that you requested additional services which adds more time to the quoted time frame. We are diligently working to improve on our customer wait times. We truly value your business and hope that our efforts to improve are evident in future visits.

June 06, 2022

Waiting time could be shorter. Had appointment for 11:00 for oil and filter change. Was there for 1 1/2 hour. More

by rharr
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Melissa Perez, Mike Johnson
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Jun 06, 2022 -

Jim Butler Chevrolet responded

Thank you for taking the time to leave your feedback. We apologize if your visit didn't live up to your expectations. We quote 90 minutes for our oil changes and tire rotation. We are glad to have been able to live up to those have lived up to the expectations that we have set for ourselves. We are diligently working to improve on our customer wait times. We have even added an express lube lane. We truly value your business and hope that our efforts to improve are evident in future visits.

June 06, 2022

I had an appointment for 11:30am. I got there early and they took my car early! Did wait two hours for my vehicle for an oil and filter change, but they were very busy which is unders More

by meiercassidy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wayne
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Jun 07, 2022 -

Jim Butler Chevrolet responded

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Jim Butler Chevrolet, INC.. We are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

June 05, 2022

Clean facility, friendly people and service. The service you would expect from any car dealership. More

by crazy365247
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Darr
Stacey Thornton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alec Britton
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Jun 06, 2022 -

Jim Butler Chevrolet responded

Hello, thank you for your kind words and this wonderful review! If you have any further questions, please don't hesitate to reach out!

June 04, 2022

They wanted to make sure that we were a happy customer and geniuely cared about us. More

by mainr74
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Ries
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Cox, Scott Johnson
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Jun 06, 2022 -

Jim Butler Chevrolet responded

Hello, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

June 04, 2022

Andrew was a wonderful salesman to work with. I would definitely recommend this dealership to my friends and family. More

by jagggprince
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew
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Jun 06, 2022 -

Jim Butler Chevrolet responded

Congratulations on your new vehicle! Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle!

Jun 07, 2022 -

Jim Butler Chevrolet responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Jim Butler Chevrolet, INC.! Thanks again for the recommendation, and have an amazing day!

June 04, 2022

They did a great job in a timely fashion. Everyone was extremely helpful and polite. More

by tdailey1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Rhame
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 06, 2022 -

Jim Butler Chevrolet responded

It is great to hear everything was done quickly and to your satisfaction! Thank you again for choosing Jim Butler Chevrolet, INC. and we hope to see you again.

Jun 07, 2022 -

Jim Butler Chevrolet responded

Hi there, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 03, 2022

You can take your car anywhere to get serviced, but I enjoy coming back to Jim Butler because the service is personalized More

by mchyoung64
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 06, 2022 -

Jim Butler Chevrolet responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Jim Butler Chevrolet, INC.! If you have any further questions, please give us a call. We're always happy to help! Take care!

June 03, 2022

Everyone was so helpful and friendly. They made the experience as easy as it could be. More

by davemoran23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 06, 2022 -

Jim Butler Chevrolet responded

Hi, we appreciate your positive review about your recent experience with us! We look forward to your next visit! Take care!

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