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Jim Butler Chevrolet

Fenton, MO

4.3
7,683 Reviews
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759 Gravois Bluffs Blvd

Fenton, MO

63026

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Showing 7,683 reviews

May 19, 2022

Was so helpful ,,, I won’t go anywhere else ,, both Stacy’s are great,, I love him Butler More

by kempenkimberly
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stacey Thornton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stacey Thornton, Jr.
May 20, 2022 -

Jim Butler Chevrolet responded

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

May 18, 2022

Jim Butler is great and always a pleasure to work with. The staff are very friendly and helpful. More

by Brookejones5043
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2022 -

Jim Butler Chevrolet responded

Hi, thank you for choosing Jim Butler Chevrolet, INC. as your first choice for all your automotive needs! We sincerely value your business and look forward to your next visit!

May 18, 2022

The service team did a good job on the recall of my Passenger airbag. Thanks so much More

by Michael
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Johnson
May 18, 2022 -

Jim Butler Chevrolet responded

We're pleased to know we have been able to exceed your expectations and really help you out! Thank you, and have a fantastic day!

May 18, 2022

Great customer service! I was able to get an appointment super-quick. Kim was fantastic. Love you guys! More

by tearose50510
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 18, 2022 -

Jim Butler Chevrolet responded

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

May 17, 2022

Been to 3 dealerships in the last 2 months and Jim Butler was the worst, does not compare To dealerships like Dave Sinclair or Royal Gate Dodge. To start, an appt to drop off your car but your not gonna lo More

by kleinschrodtklkd
Customer Service
Recommend Dealer
No
Employees Worked With
Chris
May 18, 2022 -

Jim Butler Chevrolet responded

Thank you for taking the time to leave your feedback. We apologize that your visit didn't live up to your expectations. I will be sure to speak with the service director regarding your concerns. We hope that you will give us a chance in the future as we are always looking to improve and we hope that our efforts to improve are evident. If you would like to further discuss your visit please reach out to me directly at toden@jimbutlerchevrolet.com.

May 17, 2022

Great service very helpful and friendly. My case couldn't have been better taken care of by anyone else any better. More

by eearll
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Melissa Perez, Mike Johnson, Gene Wondell
May 18, 2022 -

Jim Butler Chevrolet responded

Hi there, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out to us if there's anything more we can do!

May 17, 2022

All good thanks I will recommend this dealer to any buyers I like both Selesman Math, Tayler & Josh the person in charge of the paperwork, thanks Jim Butler More

by bluebirdexteriors
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Vallee
4.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Ransom
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Cox
May 18, 2022 -

Jim Butler Chevrolet responded

Congratulations on your new vehicle! Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle!

May 19, 2022 -

Jim Butler Chevrolet responded

Hi, our staff is committed to providing each of our clients with the best automotive experience! Thanks for the recommendation, and have an amazing day!

May 17, 2022

I was a little bothered by them not rotating my tires, makes me wonder if they were done the past three times? More

by howiej2810
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Wyatt
May 18, 2022 -

Jim Butler Chevrolet responded

Thank you for taking the time to leave your feedback. We apologize that your visit didn't live up to your expectations. If you would like to come back to have your tires rotated please don't hesitate to call or come back in. If you would like to further discuss your visit please reach out to me directly at toden@jimbutlerchevrolet.com.

May 17, 2022

I didn't get a call when car was finished and found out nothing about paint coverage on hood still waiting for call back on the issue More

by mslynn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Melissa Perez, Mike Johnson, Gene Wondell
May 18, 2022 -

Jim Butler Chevrolet responded

Thank you for taking the time to leave your feedback. We apologize that the communication ball was dropped. I will be sure to speak with the service director regarding your concerns. If you would like to further discuss your visit please reach out to me directly at toden@jimbutlerchevrolet.com.

May 19, 2022 -

Jim Butler Chevrolet responded

Hello, thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one. We would like the opportunity to address your concerns. Please reach out to our Service Director, David Brittain at (636) 349-3222 X:3030 when you have a chance. Thank you, and we look forward to hearing from you.

May 16, 2022

Brought two cars in for service and both were completed in a timely manor. Very pleasant service technician. More

by mikederie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa Perez
May 16, 2022 -

Jim Butler Chevrolet responded

Hi there, your satisfaction is our top priority. We hope to be of service to you again in the future. Best wishes, Jim Butler Chevrolet, INC.

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