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Jim Butler Chevrolet

Fenton, MO

4.3
6,851 Reviews
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759 Gravois Bluffs Blvd

Fenton, MO

63026

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Showing 6,851 reviews

April 26, 2024

The staff at Jim Butler are knowledgeable, courteous, customer friendly with a focus on providing the best service possible for its customers. More

by j2perez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Palmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 30, 2024 -

Jim Butler Chevrolet responded

Hi, thanks for your praise and kind comments about our team. We hope to be of service to you again in the future. Best wishes, Jim Butler Chevrolet, INC.

April 26, 2024

Do not want to leave any further comments only to say everything was fine and got in quickly. More

by lmjmbm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wyatt, Alley
Apr 30, 2024 -

Jim Butler Chevrolet responded

It is great to hear everything was done quickly and to your satisfaction! Thank you again for choosing Jim Butler Chevrolet, INC. and we hope to see you again.

April 25, 2024

I would’ve given a rating of two if it had not been for the service department. I’ve called multiple times to get my suburban in so I could get a price on what it’s worth and order a new suburban. I starte More

by holloranoffice
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Ries
1.0
This rating includes all reviews, with more weight given to recent reviews.
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kayla did an unbelievable job for me as always. You’re very lucky to have her.
Apr 28, 2024 -

Jim Butler Chevrolet responded

Thank you for bringing this to our attention. I have a salesman reaching out to your ASAP. We sincerely value your business and look forward to your next visit!

April 25, 2024

Bridget was great. Any question I had she would answer and if she didn't she would find out and let me know. Friendly from Matt, Bridget and anyone I talked to. I wil More

by CLM0
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Matt Vallee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bridget Busch
Apr 28, 2024 -

Jim Butler Chevrolet responded

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

April 25, 2024

Was absolutely disappointed with service, took 2 days longer than initially promised(even thoughthere was more than what was initially brought in for) but when picked up vehicle, was absolutely filthy an More

by jeff.ahrens80
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Was a girl but don't remember her name
Apr 28, 2024 -

Jim Butler Chevrolet responded

Thank you for taking the time to leave us your feedback. We apologize that your vehicle was returned to you in such a manner. I will be sure to speak with our service manager regarding your concerns. If you wish to further discuss your experience or if you wish to schedule a detail, please reach out to our service manager directly at 314-274-1687.

April 25, 2024

I've always had good experiences when dealing with Jim Butler, especially when Kim handles my work. More

by Jack.Suetterlin
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 28, 2024 -

Jim Butler Chevrolet responded

Hello, thank you for sharing your positive experience! If you have any further questions, please give us a call. We're always happy to help!

April 25, 2024

Everyone we encountered was very friendly and helpful, and that is besides Brian our salesman and Bob our finance guy. Brian was easy to work with and answered any questions we had. He took the time to More

by ddawson7
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Ries
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 28, 2024 -

Jim Butler Chevrolet responded

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Jim Butler Chevrolet, INC.. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 25, 2024

I had a fantastic experience and would highly recommend the services to my friends and family. More

by bneidert86
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tim Rhame
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Hutchinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Gaulden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Texas Crowe
Apr 28, 2024 -

Jim Butler Chevrolet responded

Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

April 25, 2024

Service called me and said they needed my truck for another day and I did not have any other transportation I was already late to work because I had to wait for someone from the dealership to transport More

by bignickloesch
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
No
Employees Worked With
Don't know who
Apr 28, 2024 -

Jim Butler Chevrolet responded

Thank you for taking the time to leave us your feedback. We apologize that you feel that you were lied to. I will be sure to speak with our service manager regarding this concern. If you wish to further discuss this matter, please reach out to our service manager directly at 314-274-1687.

April 25, 2024

Matt was great to work with. Very accommodating to all my requests. He was very patient with us and was helpful to Bridget who was shadowing him. The finance guy, Joe, I believe More

by fjsoellner52
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt Vallee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe
Apr 28, 2024 -

Jim Butler Chevrolet responded

Congratulations on your new vehicle! Thanks for highlighting some of our staff who helped make this such a great experience! We sincerely value your business and look forward to your next visit!