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Jim Butler Chevrolet

Fenton, MO

4.3
7,627 Reviews
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759 Gravois Bluffs Blvd

Fenton, MO

63026

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Showing 7,627 reviews

May 01, 2022

Great people at Butler especially Tim Rhame and Casey Bauer at the Gravois Bluff location. More

by jawolff49
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelly in finance
May 03, 2022 -

Jim Butler Chevrolet responded

Hi, thanks for highlighting some of our staff who helped make this such a great experience! Please let us know if there is anything else we can do for you; we are more than happy to help! Have a great day!

April 30, 2022

Greeter was nice, friendly and helpful. He also was knowledgeable about my service. Service started and ended on time. More

by dwg1969
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2022 -

Jim Butler Chevrolet responded

Hi there, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

April 30, 2022

My car is a 2020 Malibu and had to have two fuel injectors replace with under 20,000 miles on my car. My car continue to have the same problem so I brought it back. They kept my car for a week and More

by BRANDIBRIDGES1
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Melissa Perez
May 03, 2022 -

Jim Butler Chevrolet responded

Thank you for your feedback. We apologize that your visit didn't live up to your expectations. When a vehicle comes into our service department for a request other than routine maintenance it is required to see a journeyman tech. Our journeymen are currently out about 3-5 days. We do have to drive the vehicle to reproduce your concern. Our records do not indicate that you requested an oil change. We apologize it that was missed. If you would like to further discuss your visit please reach out to me directly at toden@jimbutlerchevrolet.com.

May 03, 2022 -

BRANDIBRIDGES1 responded

I didn’t request a oil change but my paperwork stated the oil was changed when it was not.

April 29, 2022

I am so grateful to all the people at Jim Butler Fenton,MO! The Fresh Start program really worked out for me! The salesman was super helpful and really put in the effort to get me the best deal! More

by pamidawn826
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Chris Brinley, Mike Steele
Apr 29, 2022 -

Jim Butler Chevrolet responded

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Jim Butler Chevrolet, INC.. We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Jim Butler Chevrolet, INC.!

April 29, 2022

The service was excellent. The video sent by the technician was appreciated. The waiting room is comfortable and clean. More

by paulbeardslee
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tech A35
Apr 29, 2022 -

Jim Butler Chevrolet responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! Thank you so much again for your feedback! We hope you have a great day!

April 29, 2022

Dealership was responsive to complaint researched extended warranty for complaint and fixed car in a timely manner. More

by haackmatthew
Recommend Dealer
Yes
Employees Worked With
Chris
Apr 29, 2022 -

Jim Butler Chevrolet responded

Hi there, we are very happy to have provided you with such a positive experience! If you have any further questions, please don't hesitate to reach out!

April 29, 2022

enjoy going to this dealership everyone is friendly and professional they have a good selection of used cars and trucks. More

by karebear7080
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Vallee
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2022 -

Jim Butler Chevrolet responded

Hi, we are so happy to read such a great review about Jim Butler Chevrolet, INC.! Thank you again for choosing Jim Butler Chevrolet, INC. and we hope to see you again.

May 03, 2022 -

karebear7080 responded

email address karebear7080@yahoo.com

April 29, 2022

Easy to do business with. The whole experience was very relaxing. Highly recommend to shop here More

by smitty636
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Chris Brinley, Mike Steele
May 03, 2022 -

Jim Butler Chevrolet responded

Hi. It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. Thanks for the recommendation, and have an amazing day!

April 28, 2022

Stacey Thornton jr was patient and very knowledgeable about the cars and answered all my questions. Stacey Thornton Sr., provided his expertise in the finance department allowing me to feel like I made t More

by A.Suber
Recommend Dealer
Yes
Employees Worked With
Stacey Thornton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stacey Thornton, Jr.
Apr 28, 2022 -

Jim Butler Chevrolet responded

Our staff is committed to providing each of our clients with the best automotive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 28, 2022

process was excellent - they even worked around the fact I was out of town - products were added without issue More

by cccoachbill
Recommend Dealer
Yes
Employees Worked With
Jon Burke
Apr 28, 2022 -

Jim Butler Chevrolet responded

Congratulations on your new vehicle! Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle!

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