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Jim Butler Chevrolet

Fenton, MO

Overview
Employees
Reviews
Vehicles
4.3
7,705 Reviews
Contact Dealership

759 Gravois Bluffs Blvd

Fenton, MO

63026

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Showing 7,705 reviews

April 21, 2022

ERIC WORKED SO WELL WITH US FROM START TO FINISH WOULD RECOMMEND HIM TO MY FAMILY VERY PATIENT WAITING ON ME. STACY WAS ALSO GOOD TO WORK WITH VERY SHARP ON THE WARRANTY PACKAGE. More

by bubbabrew456
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Darr
Eric Ruchala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stacey Thornton
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 22, 2022 -

Jim Butler Chevrolet responded

Congratulations on your new vehicle! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

April 21, 2022

I got an oil change and tire rotation and my wheel lock was lost. the dealership is supposed to replace it. More

by JOECOLLINS3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wyatt
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Apr 22, 2022 -

Jim Butler Chevrolet responded

Thank you for your feedback. I will be sure to follow up with the team regarding your concern. If you would like to further discuss your visit please reach out to me directly at toden@jimbutlerchevrolet.com. We do hope we can be of assistance in the future. Take care!

April 20, 2022

Prompt, professional, and courteous people. I was on my way back home quicker than expected. More

by jessemfrancis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gene Wondell
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Apr 20, 2022 -

Jim Butler Chevrolet responded

Our staff is committed to providing each of our clients with the best automotive experience! We hope to see you soon!

April 20, 2022

My sales man Jay G. Was great! Very helpful and explained realistic timeline on when I could expect my brand new truck to arrive! More

by joshua.dunn01
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Gaulden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tara
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Apr 20, 2022 -

Jim Butler Chevrolet responded

Congratulations on your new vehicle! Reviews like this give us motivation and help us ensure we provide high-quality care. We are always more than happy to assist you if anything else comes up. Take care!

April 20, 2022

Fast service on oil change & emissions test . Very polite and thoughtful JB employees! AAA rating More

by TJ58
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa Perez
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Apr 20, 2022 -

Jim Butler Chevrolet responded

It is great to hear everything was done quickly and to your satisfaction! We look forward to your next visit! Take care!

April 20, 2022

Expensive, slow and performed work that was not requested by us (alignment) that we unfortunately didn’t catch until we got home. Most places wave diagnostic fee if work is done there but not Butler, $160 on More

by jeremytdennison
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kim Hausmann
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 20, 2022 -

Jim Butler Chevrolet responded

Thank you for your feedback. We apologize that your visit didn't live up to your expectations. Typically when a vehicle comes into our service department with a request other than routine maintenance, it is required to see a journeyman tech. Our journeyman techs are 3-5 days out from check in. We understand that you did not request the alignment, however, we spoke with you about it and you approved the repair as part of the replacement of your oil coolant lines. The diagnostic fee was because you stated that your vehicle would not start, we investigated this issue and you did not repair it at that time, however, should you choose to have your starter replaced with us the $165 diagnostic fee will go towards the repair. If you wish to further discuss your visit please reach out to me directly at toden@jimbutlerchevrolet.com.

April 20, 2022

Great service before and after the sale, everything promised was delivered and everyone was very friendly. More

by bartheinz22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Ries
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Melissa Perez, Mike Johnson, Gene Wondell
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Apr 21, 2022 -

Jim Butler Chevrolet responded

Congratulations on your new vehicle! Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle!

April 20, 2022

The staff is friendly, professional and efficient. They made me feel welcome from the first time I contacted them. More

by npnorth520
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tara
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Apr 21, 2022 -

Jim Butler Chevrolet responded

Wow, it's experiences like yours that really keep us motivated! If you're ever in need of more help, please let us know!

April 19, 2022

Great service, kept me informed while I waited on my vehicle. Appreciate the video link during service of the vehicle. More

by KNRWRAY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Johnson
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Apr 19, 2022 -

Jim Butler Chevrolet responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We're looking forward to your next visit with us!

April 19, 2022

I am very pleased with my car purchase. Donnie picked out the right car for my needs and made the process easy by having us put a hold on a desirable car. When I came in the car was just co More

by stacimjohns
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donnie Reckert, Chris Brinley
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Apr 19, 2022 -

Jim Butler Chevrolet responded

Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle!

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