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Jim Butler Chevrolet

Fenton, MO

4.3
7,623 Reviews
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759 Gravois Bluffs Blvd

Fenton, MO

63026

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Showing 7,623 reviews

March 31, 2022

I enjoyed my car buying experience. Jeff Hutchinson was a professional who went above and beyond to make sure I was satisfied with my vehicle. More

by curtdirt83
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Hutchinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 01, 2022 -

Jim Butler Chevrolet responded

That's great to hear! We're always here to help and do everything within our power to make sure our customers have the best possible experience! We look forward to seeing you again!

March 31, 2022

fantastic customer service, a salesman had my dream car transferred from a dealer all the way across the state for me! just please stop getting oil on my engine bay when doing oil changes :) More

by BRIANAHELTON2002
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Willis
Apr 01, 2022 -

Jim Butler Chevrolet responded

Thank you for your business and your feedback, Brian! We're glad Justin was able to get you your dream car! We will touch base with our Service team to make sure they are more diligent about their cleanliness. We look forward to working with you again!

March 31, 2022

I recently bought a jeep from this dealership! Everyone was super friendly and helpful. They allowed my family and I to test drive the jeep on very short notice. The process was lengthy but everyo More

by grabbers1124
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Ruchala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stacey Thornton, Jr.
Apr 01, 2022 -

Jim Butler Chevrolet responded

Fantastic! Thank you so much for your positive feedback! We’re very glad to hear that Eric & Stacey were able to ensure that you had such a great experience with us. We hope you enjoy your new Jeep for many years to come!

March 31, 2022

Overall bad service. When I picked up my car the right rear tire only had 20 pounds of pressure in it and there was an alarm on the screen saying such. Who is left over More

by micb77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Bob
Apr 01, 2022 -

Jim Butler Chevrolet responded

Thank you for your feedback. We want to do everything we can to make this right. Unfortunately, we are not able to see what you name is unless you provide it to us. Please reach out to Toni in our Customer Relations Department at toden@jimbutlerchevrolet.com with your information if you would like us to address this or any other ongoing issue.

March 31, 2022

We had a great experience when buying our vehicle. There was no pressure to purchase any extras, everyone was friendly, and Brian made sure we were comfortable and happy through out our entire time th More

by kendraharing
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Ries
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stacey Thornton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 01, 2022 -

Jim Butler Chevrolet responded

Thank you for your kind words and your business, Kendra! We work very hard to make sure we offer the best deals in the best possible environment and we're glad we were able to hit the mark for your visit with us! Congratulations on your new vehicle and we look forward to working with you again!

March 30, 2022

I got there about 7 am and left there at 8:15am They did a great job. More

by DT1706
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 30, 2022 -

Jim Butler Chevrolet responded

We want all our clients to have a comfortable and stress-free experience with us! We're looking forward to your next visit with us!

Mar 30, 2022 -

DT1706 responded

Dt1706@aol.com David taylor

March 30, 2022

Jim Butler has world class customer service experience. Whatever concerns I had about the vehicle I purchased they were on top of my concerns immediately. More

by lekardopitts
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Steinlage
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Hutchinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 30, 2022 -

Jim Butler Chevrolet responded

Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

March 30, 2022

Very helpful and curteous. Checked problem out thoughly and made sure my vehicle was safe for use. More

by timgmadd
Customer Service
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 30, 2022 -

Jim Butler Chevrolet responded

Hi, reviews like this give us motivation and help us ensure we provide high-quality care. We're looking forward to your next visit with us!

March 30, 2022

Everyone one was very polite and very helpful. My car was ready to be picked up earlier than expected. More

by ladydivogt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Melissa Perez, Mike Johnson, Gene Wondell
Mar 30, 2022 -

Jim Butler Chevrolet responded

It is great to hear everything was done quickly and to your satisfaction! Thank you again for choosing Jim Butler Chevrolet, INC. and we hope to see you again.

March 30, 2022

They contacted me every day to give me updates to let me know the progress More

by Eric@razorsedgestl.com
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Melissa Perez, Mike Johnson, Gene Wondell
Mar 31, 2022 -

Jim Butler Chevrolet responded

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

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