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Jim Butler Chevrolet

Fenton, MO

4.3
7,683 Reviews
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759 Gravois Bluffs Blvd

Fenton, MO

63026

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Showing 7,683 reviews

March 21, 2022

It was my first time utilizing the service department at Jim Butler. The staff was amazing and made me feel at ease. Took time to show me the waiting area and beverages. Gave me an estimate of the time it w More

by Bonnie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 25, 2022 -

Jim Butler Chevrolet responded

Hi there, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help! Have a great day!

March 21, 2022

I have always been treated kind and with respect each time I have brought my care in to be services. My service writers have been knowledgeable, honest and kept me updated while my car was being service More

by kileyt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kayla Merrick - 5 Stars
Mar 25, 2022 -

Jim Butler Chevrolet responded

Hi there, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help! Have a great day!

March 20, 2022

Bought a used Chevy Equinox from Jim Butler and had a fantastic experience. The staff was very helpful. I drove the car home the same day I came to check out some vehicles for the first time. More

by Sophie
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mike Collins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2022 -

Jim Butler Chevrolet responded

Hi, we're happy you found our staff to be so supportive during your experience here at Jim Butler Chevrolet, INC.. If you have any further questions, please give us a call. We're always happy to help!

March 18, 2022

Had a great experience getting our fleet vehicle serviced at Jim Butler in Fenton. From an easy online appointment, to the video provided by the service tech in real-time as he was working on the vehicle - t More

by dleach1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Melissa Perez, Mike Johnson, Gene Wondell
Mar 18, 2022 -

Jim Butler Chevrolet responded

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Jim Butler Chevrolet, INC.. Until the next time we meet, take care!

March 18, 2022

since 2013 I have bought 3 new vehicles from your dealership due to the good service, the wonderful people that work there and the fair prices. giving a shout out to Heather Brown and Kayla in the se More

by crisgo2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heather Brown and Kayla in service, Kathy, receptionist, John Zensen, Jen Vawter
Mar 23, 2022 -

Jim Butler Chevrolet responded

Hi there, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 17, 2022

Brian Ries (salesman) was very helpful and friendly , and explained everything that I asked him about the equinox that I purchased , he is excellent at his job More

by stanleywallach
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Ries
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 18, 2022 -

Jim Butler Chevrolet responded

Hi there, we are very happy to have provided you with such a positive experience! We do hope we can be of assistance in the future. Take care!

March 17, 2022

Excellent customer service. Didn’t pressure me and was very patient. With trying to improve my credit score, Wilcox and the rest of the staff were extremely helpful and put my m More

by ashtonwilliams10
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wilcox Yorama
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Brinley
Mar 18, 2022 -

Jim Butler Chevrolet responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

March 17, 2022

I am always pleased with the service that I get from Jim Butler Chevrolet. That is why I have been going there for 22 years. More

by Jack.Suetterlin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 18, 2022 -

Jim Butler Chevrolet responded

Thank you for choosing Jim Butler Chevrolet, INC. as your first choice for all your automotive needs! We truly value your loyalty. If you have any further questions, please give us a call. We're always happy to help!

March 17, 2022

Got my vehicle in and was fixed right on time with no issues. Highly recommend dealer More

by jzensen0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Rhame
5.0
This rating includes all reviews, with more weight given to recent reviews.
Don Bay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Doug Darr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Steinlage
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Cox, John Zensen, Scott Johnson, Melissa Perez, Gene Wondell
Mar 18, 2022 -

Jim Butler Chevrolet responded

Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

March 17, 2022

My vehicle is still not fixed. Ive brought it in multiple times for the same thing. Theyve kept my vehicle for a couple days each time. More

by jdv1986
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 18, 2022 -

Jim Butler Chevrolet responded

Thank you for your feedback. We apologize that your visits haven't lived up to your expectations. It is not our goal to leave our customers unsatisfied. If you would like to further discuss please reach out to me directly at toden@jimbutlerchevrolet.com. I would love to turn this experience around for you.

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