Jim Butler Chevrolet

Except for waiting for someone to help me at the beginning of my experience everything after that was good beginning of my experience everything after that was good More

I go to the gym Butler Chevrolet in Fenton Missouri the service and staff here is phenomenal this is where you need to go when you want to buy a vehicle service and staff here is phenomenal this is where you need to go when you want to buy a vehicle More

Received excellent service with attention to detail and doing the job right the first time. Finished sooner than promised and kept informed by the service representative. doing the job right the first time. Finished sooner than promised and kept informed by the service representative. More

Tech forgot to tighten cap to antifreeze All leaked out. Engine overheated and to get towed back to dealership out. Engine overheated and to get towed back to dealership More

They paid attention to what we wanted. They made it easy to buy the car (except for the paying off the car hahaha). The car was ready to go, gas, oil change, license. They made it easy to buy the car (except for the paying off the car hahaha). The car was ready to go, gas, oil change, license. More

Super friendly and helpful. We had a wonderful experience here at this dealership. Well worth it. We had a wonderful experience here at this dealership. Well worth it. More

They're good folks. Go buy a car from them. Also, Brian Ries. More on him later. With the state of car buying right now, many of the dealerships are selling cars abov Go buy a car from them. Also, Brian Ries. More on him later. With the state of car buying right now, many of the dealerships are selling cars above MSRP. In addition, they're flatly refusing to honor the supplier discounts (such as the GM Supplier discount I have available through my company). Jim Butler is not only selling at MSRP, but providing some additional incentives, beyond the OEM incentives we all see in advertisements. And, of course, they honor the GM Supplier discount I was trying to use. In my particular case, I ended up a couple thousand dollars under MSRP on a brand new vehicle (that I could take home the same day) with 0% financing for 48 months. In today's market, I definitely consider that a fair deal. They also gave me a competitive offer on my trade in (I had other offers, including a firm offer from another dealership, to compare it to). I'll also shout out Brian Ries, who was my sales person. He was personable and easy to talk to and never really made me feel rushed. To the contrary, I feel like I was probably making him feel rushed (*all* my research was already done before I got there). As a note from me, the trout on the wall in his office is larger than the large mouth bass on the wall in the next door guy's office. The worst part of my experience with Jim Butler Chevrolet was on par with the best part of the experience I've had at the other dealerships I've purchased from in years gone by. And even then, the finance folks didn't try to pressure me into buying things I didn't want (unlike those other dealers I mentioned). The finance fellow just said "these are the things I recommend if X is important to you" and I said "none of that for me, thanks" and we just finished the deal. The fellow I worked with was knowledgable and efficient. Like I said at the beginning, I think they're good folks over at Jim Butler, and I can personally recommend buying a vehicle from them. More

Wilcox was very helpful and thorough. He provided everything I needed to get the car that I wanted at the price that I wanted. He provided everything I needed to get the car that I wanted at the price that I wanted. More

Very friendly staff that are honest and upfront about any limitations. They are also dedicated to finding a solution that best works for your situation. Their service department is top notch and really good limitations. They are also dedicated to finding a solution that best works for your situation. Their service department is top notch and really good with communication. More

Your staff was very helpful and courteous. I will recommend your dealership to friends and family. Thanks for the enjoyable experience. I will recommend your dealership to friends and family. Thanks for the enjoyable experience. More