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Jim Butler Chevrolet

Fenton, MO

Overview
Employees
Reviews
Vehicles
4.3
7,642 Reviews
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759 Gravois Bluffs Blvd

Fenton, MO

63026

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Showing 7,642 reviews

December 13, 2024

Made an appointment for backup camera not working. Dealer had suv for a week before they discovered the cable needed to be replaced. They waited til the last day to change oil and rotate tires. After More

by bradniceguy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 20, 2024 -

Jim Butler Chevrolet responded

Thank you for taking the time to leave us your feedback. We apologize that your appointment time wasn't explained to you. Your appointment time is set aside for you to speak with the service advisor to set a game plan for your vehicle while it's in our care. We typically would do a repair before maintenance in our service department. If you would like to further discuss the button not working, please reach out to our service manager directly at 314-274-1687.

December 13, 2024

Things with financing went as smoothly as they could. It was a good experience overall. More

by bethany.tucker18
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stacey Thornton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dan Mann
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Dec 20, 2024 -

Jim Butler Chevrolet responded

Hi there, thank you for taking the time to leave a review for us at Jim Butler Chevrolet, INC.. We're happy we could meet your expectations! We hope to be of service to you again in the future. Best wishes, Jim Butler Chevrolet, INC.

December 13, 2024

Outstanding dealership & outstanding service &friendly employees ,& outstanding finance managers &great experience service &couldnt ask for better service More

by johnavery1984
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tj Watkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 20, 2024 -

Jim Butler Chevrolet responded

Wow, we're glad you had such a wonderful experience with us! Thank you again for choosing Jim Butler Chevrolet, INC. and we hope to see you again.

December 11, 2024

i had a great experience with everyone i dealt with every one was courteous and professional More

by ragid
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tony Palmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 13, 2024 -

Jim Butler Chevrolet responded

Congratulations on your new vehicle! Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle!

December 10, 2024

Our salesman Nik Nordin was excellent! My overall experience was quick and easy, thanks to my salesman and the team at Jim Butler! More

by jmcunningham13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Rhame
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Saettele
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nik Nordin
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Dec 12, 2024 -

Jim Butler Chevrolet responded

Congratulations on your new vehicle! Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle!

December 09, 2024

Was a non pushy experience and let us look at multiple vehicles without an issue More

by loganlowrey1000
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stacey Thornton
4.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Palmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 12, 2024 -

Jim Butler Chevrolet responded

Congratulations on your new vehicle! Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle!

December 09, 2024

Had a great experience buying a new Equinox from Bill "Fuzz" Steinlage. Bob in financing was great to work with too. This was the fourth car purchased from Fuzz and Jim Butler Chevrolet and will be bac More

by twade8
Recommend Dealer
Yes
Employees Worked With
Bill "Fuzz" Steinlage
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 12, 2024 -

Jim Butler Chevrolet responded

Congratulations on your new vehicle! Thanks for highlighting some of our staff who helped make this such a great experience! We sincerely value your business and look forward to your next visit!

December 09, 2024

Always satisfied with the Service Department at this dealership. My mistake here was to "wait" for my vehicle. I had an appointment and only needed an oil & filter change. This took 2 and 1/2 hours. More

by pfontane
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 12, 2024 -

Jim Butler Chevrolet responded

Thank you for taking the time to leave us your feedback. We apologize that your appointment time and oil change was not properly explained to you. Your appointment time is set aside for you to speak with your service advisor to set a game plan for your vehicle while it's in our care. From there your vehicle waits for the next appropriate service technician. We normally quote 90 mins to 2 hours for our oil changes. We are diligently working to maintain the expectations we set for ourselves. We look forward to the next opportunity to be of service to you.

December 08, 2024

Had a great experience with Bryan Lagunas buying a Colorado. Financing with Bob was also a smooth process. Thanks so much! More

by Pat Ripley
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bryan Lagunas
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Dec 12, 2024 -

Jim Butler Chevrolet responded

Congratulations on your new vehicle! Thanks for highlighting some of our staff who helped make this such a great experience! We sincerely value your business and look forward to your next visit!

December 07, 2024

Always a friendly atmosphere, everyone is always willing to help. Special mention to our great salesmen "Fuzzy" and Dan Mann More

by gracescotclark
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Rhame
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chuck Geringer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : "Fuzzy", Dan Mann
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Dec 12, 2024 -

Jim Butler Chevrolet responded

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

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