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Jim Butler Chevrolet

Fenton, MO

4.3
7,635 Reviews
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759 Gravois Bluffs Blvd

Fenton, MO

63026

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Showing 7,635 reviews

February 23, 2022

Took my 2011 grand Sport vette in for fluid leak Butler kept car for five days. Told me I had leak in radiator. Refused to replace it because it is after market high performance They could sell me the V More

by byrleb
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Don't know.
Feb 23, 2022 -

Jim Butler Chevrolet responded

Thank you for your feedback and for bringing this to our attention. We apologize that your visit didn't live up to your expectations. I have spoken with the service manager and your service advisor. Someone one from the service department will be reaching out to you today or tomorrow. If you have further questions or concerns, please reach out to me directly at toden@jimbutlerchevrolet.com.

February 23, 2022

Sales staff was great,Price was good. But service dept.NOT SO! $78,000.Thaoe Premier had vibration.They balanced tires.Still vibration they then road balanced and still vibration.They ag More

by dan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 23, 2022 -

Jim Butler Chevrolet responded

Thank you for your feedback. We apologize that your visit didn't live up to your expectations. I will be sure to speak with the service director regarding your concerns. If your vehicle is still vibrating please bring it back as that may be a safety concern. If you would like to further discuss your visit please reach out to me directly at toden@jimbutlerchevrolet.com.

February 23, 2022

Team was ready to receive me on time completed work in the time stated. Staff was friendly. The cost was comparable to other suggested price for work completed. I would recommend Jim Butler More

by carter.dale.w
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 23, 2022 -

Jim Butler Chevrolet responded

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. We sincerely value your business and look forward to your next visit!

February 23, 2022

Great job good people. good timing on the service, very helpful and friendly for the future More

by timpillow8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 23, 2022 -

Jim Butler Chevrolet responded

We're glad everything was completed quickly and to your satisfaction! Thank you again for the great review!

February 22, 2022

I checked price on 2000 Buick Lesabre on Monday, it was 5495. I went to see it on tuesday and the price was 7495. I would have been a three time Butler customer but with the price increase I left. More

by dennisdkane
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Victor Hayes
Feb 22, 2022 -

Jim Butler Chevrolet responded

Thank you for your feed back. Unfortunately, we have to ask that you remove your review as this platform is for the Jim Butler location in Fenton and it appears that your visited the Crestwood location. I will, however, forward your concerns to the appropriate management.

February 22, 2022

Very Good service, very professional. We have bought several new vehicles over the year, and will continue in the future. Our salesperson, Chris Saettele, was great to work with. More

by BOB.KOMER
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Saettele
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 22, 2022 -

Jim Butler Chevrolet responded

Hi, thank you so much for the positive review! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

February 22, 2022

everyone was friendly. all aspects of trade in to sale of new vehicle went smoothly More

by higgit94
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Vallee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Cox
Feb 23, 2022 -

Jim Butler Chevrolet responded

Hi there! We're so happy we were able to help you out! Feel free to reach out to us if you need anything. Have a wonderful day.

February 21, 2022

Jeff did a wonderful job in advising me off all the options and price for the ordering of my 2022 Covette. More

by chutchinson1208
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Hutchinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 22, 2022 -

Jim Butler Chevrolet responded

Congratulations on your new vehicle! Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle!

February 21, 2022

The service was fast and sufficient. The people were nice and professional. They offered water & a smile. The timing of my service was prompt & on time as promised! More

by arttill89
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Bay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Zarlingo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stacey Thornton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Steinlage
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tj Watkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Cox, Melissa Perez, Mike Johnson, Gene Wondell
Feb 22, 2022 -

Jim Butler Chevrolet responded

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Jim Butler Chevrolet, INC.. We hope to see you soon!

February 19, 2022

I purchased from out of state. Great professional communication. Great price! Only dealer I talked to that was under MSRP. I have already recommended dealership to family and frien More

by billy44
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Caleb Varney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Cox
Feb 22, 2022 -

Jim Butler Chevrolet responded

Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

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