
Jim Butler Chevrolet
Fenton, MO
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 6:00 AM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Always helpful and keep you up to date on repairs. . I feel they listen to my problem and find the solution. . I feel they listen to my problem and find the solution. More
most likely will not come back. We were concerned about salesmen. as he was getting in the vehicle for the test drive he fell We were concerned about salesmen. as he was getting in the vehicle for the test drive he fell More
Salesman was very knowledgeable in the vehicle I was interested in buying and also efficient interested in buying and also efficient More
This was my second purchase at this dealership, which made the experience exceptionally seamless and efficient. made the experience exceptionally seamless and efficient. More
Coming From Arizona my Chevrolet Dealership was nothing like Jim Bulter starting with April following up with me to make time to come to the Dealership,Mike Collins Our Salesman and finally Our financing T like Jim Bulter starting with April following up with me to make time to come to the Dealership,Mike Collins Our Salesman and finally Our financing Tara Lavin was The Best we have ever had for making Our Purchase Final you all were just awesome for Customer satisfaction. Thank you to all David & Rachel Andrade More
I had excellent service . I was provided a ride home and back when my car was finished . I am very pleased with the professionalism of everyone that I came in contact with . I was provided a ride home and back when my car was finished . I am very pleased with the professionalism of everyone that I came in contact with . More
Dan M. and Tim R. knew what type of truck I was looking for. As soon as it became available, Dan called me to come take a look at it. Top notch service as and Tim R. knew what type of truck I was looking for. As soon as it became available, Dan called me to come take a look at it. Top notch service as always! Thank you! More
Highky recommend this dealership and the entire staff. I am hoping the dealership can convince their bosses at GM to approve my refund for a rental car I had to get from Enterprise as no dealer demo was I am hoping the dealership can convince their bosses at GM to approve my refund for a rental car I had to get from Enterprise as no dealer demo was available for 10 days while my 2024 Trax was in their service dept for covered warranty repairs for 2.5 months. Had to wait for a part. I was directed to use Enterprise rental car until a demo came in, which I did. Verified with GM this was correct and would be reimbursed. The dealer was able to provide a demo after 10 days, which was greatly appreciated as I could then return the Enterprise rental. All staff at dealership have been outstanding, especially Dalton. Every visit (4) since my new car purchase August 2023 has been friendly, efficient and customer oriented. I realize GM’s refusal to refund a portion of my enterprise rental cost is not the dealer’s fault. However, I spoke with GM re: reimbursement of a rental before I rented from Enterprise, where they confirmed they could reimburse me for $40 day up to 10 days. It also was mentioned at the dealership. I submitted all the required paperwork. Then wait for reimbursement until my own car was fixed. Then denied because I used the dealer demo after returning Enterprise rental. Which is what GM instructed me to do. $400 isn’t alot of money but it was a big expense to me (retired) and I still naturally was making my car payments as well I believe GM mislead me thru the process and honestly feel bad that the dealership and staff are not being supported by GM as GM obviously has a supply chain issue for parts and then will not compensate their long time (since 1957) Chevy owners. And GM does not back up the info on their website re: reimbursements. Bottom line: I would rate Jim Butlef outstanding, love my Trax (repairs and all) and appreciate their assistance. Great staff, great communications. But just so frustrated GM (buy USA) misled me completely. $400 is nothing to GM. For me, it’s a Xmas visit to my out of town son (U.S. navy commander) and my grandkids. Who, by the way has still running 76 Camaro, Suburban, had a Cruze) and a Chevy truck. Thank you to the dealer for trying to help me thru this process. I recommend Jim Butler to any one looking for a car. More